Headset EPOS IMPACT D 10 Phone – EU II

Name: Headset EPOS IMPACT D 10 1000994
Brand: EPOS
SKU: 4294125
Price: 185.99 EUR
Availability: InStock

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The EPOS IMPACT D 10 Phone – EU II is a wireless headset designed for office and call center use. Weighing only 47 g, it offers comfort for long hours of use. The sleek black design ensures a professional appearance while providing high-quality audio for clear communication. Ideal for professionals who need reliable connectivity and sound quality in their daily tasks.

Available at price 185.99 €: 13 pcs.

Total available for order: 30 pcs.

Warranty: 2 Years

SKU: 4294125

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Deliver the order:

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to the Customer Service Center at Kengaraga 2b, Riga

30.06.2026 {{selectedOffer.officeDeliveryString}}

free

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

30.06.2026 {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

03.07.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 0.58 kg)

Parcel couriers

Latvijas Pasts pakomāts / Unisend / DPD Paku skapis / Omniva / Venipak Pickup / Venipak Locker / Latvijas Pasts nodaļa

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From 1.99 €

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Payment Methods:

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Product information

Description

The EPOS IMPACT D 10 Phone – EU II is a wireless DECT headset designed for office and call centre environments. Weighing 47 g and finished in black, it offers a compact, streamlined design that supports hotdesking and plug-and-play use at multiple workstations. The headset delivers premium audio performance and clear voice pickup with EPOS Voice™ technology, while protected pairing and DECT security certification help safeguard call privacy. Flexible wearing styles — ear-hook or head-band — and single connectivity to PC make the IMPACT D Series suitable for agents and professionals who need reliable, high-quality wireless communication.

Advantages

The headset provides crisp, clear calls thanks to EPOS Voice™ technology that focuses on the agent’s voice, reducing background noise and improving speech intelligibility. Its lightweight build and two wearing styles (supraaural ear coupling via ear-hook or head-band) support comfortable long-term use. Wireless DECT connectivity offers extended range and secure pairing to minimise the risk of eavesdropping, while the compact design keeps desks tidy and simplifies hotdesking scenarios.

Suitable for

Call centres and contact centre agents
Office professionals who move between workstations (hotdesking)
Customer service and support teams requiring reliable voice clarity

Key specifications

Model: EPOS IMPACT D 10 Phone – EU II (MPN 1000994, EAN 5714708007982)
Connectivity: Wireless DECT, single connectivity to PC
Weight: 47 g
Ear coupling: Supraaural
Wearing style: Ear-hook, Head-band
Colour: Black

How to use

Connect the headset to your PC using the supplied DECT base and follow the protected pairing procedure to establish a secure connection. Adjust the head-band or fit the ear-hook to achieve a comfortable supraaural fit and position the microphone to optimise voice pickup. Use the headset controls to answer and end calls, and consult the user manual for charging and maintenance instructions to ensure consistent performance.

Usage recommendations

For best voice clarity, position the microphone close to the mouth but not directly in front of airflow. Keep firmware updated and follow DECT security guidance provided by your IT department to maintain secure communications in shared or hotdesking environments.

Specifications

Ear coupling:: Supraaural
Connectivity technology:: Wireless
Weight:: 0.047 kg
Wearing style:: Ear-hook, Head-band
Product colour:: Black

All features

Headphones

Ear coupling:: Supraaural
Acoustic system:: Open
Driver type:: Dynamic

Ports & interfaces

Connectivity technology:: Wireless
Wireless range (line of sight):: 180 m
Wireless range (typical building):: 55 m

Performance

DECT connectable:: Yes
Product colour:: Black
Headset type:: Monaural
Wearing style:: Ear-hook, Head-band
Recommended usage:: Office/Call center
Product type:: Headset

Other features

Quantity:: 1
Talk time:: 12 h

Microphone

Folding microphone:: Yes
Microphone noise-canceling:: Yes

Weight & dimensions

Weight:: 0.047 kg

Battery

Battery recharge time:: 1 h
Standby time:: 100 h
Fast charging time:: 20 min
Fast charging:: Yes
Battery operated:: Yes

Packaging data

Package weight:: 650 g
Package depth:: 203 mm
Package height:: 149 mm
Package width:: 67 mm

Packaging content

Cables included:: Audio
Base station:: Yes

Logistics data

Harmonized System (HS) code:: 85183000

Base station

Base station colour:: Black

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Instructions

epos-1000994-4294125.pdf

Description

Instructions

epos-1000994-4294125.pdf

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Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
EU9	13	30.06.2026 Best delivery	185.99 €
WH109	6	14.07.2026	198.99 €
WH109	11	14.07.2026	205.99 €

Available only for legal entities

185.99 €

Stock: 13

Delivery Date: 30.06.2026 Best delivery

Warehouse: EU9

198.99 €

Stock: 6

Delivery Date: 14.07.2026

Warehouse: WH109

205.99 €

Stock: 11

Delivery Date: 14.07.2026

Warehouse: WH109

Customer reviews

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Customer questions

FAQ

How much does the Headset EPOS IMPACT D 10 Phone – EU II cost, and is it available for purchase?

The price is 185.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 30 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 30.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, weight, wearing style, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Headset EPOS IMPACT D 10 Phone – EU II?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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