Headset EPOS IMPACT SDW 5036

Name: Headset EPOS IMPACT SDW 5036 1001025
Brand: EPOS
SKU: 10467943
Price: 356.99 EUR
Availability: InStock

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The EPOS IMPACT SDW 5036 is a single-sided DECT headset designed for office and call center use. It features wireless connectivity, a frequency range of 50 - 11500 Hz, and weighs only 100 g. The sleek black design ensures comfort and style during long hours of use.

Available at price 356.99 €: 4 pcs.

Total available for order: 29 pcs.

Warranty: 2 Years

SKU: 10467943

Learn more

Cheapest delivery:

Unisend LV

Pick-up points

Unisend LV

Cost

1.79 €

Deliver

All delivery methods Hide details

Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

24.08.2026 {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

27.08.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 0.82 kg)

Parcel couriers

Unisend LV / Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa

27.08.2026 {{selectedOffer.parcelStationDeliveryString}}

From 1.79 €

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Payment Methods:

Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay

Available for private customers at price 364.49 €: 12 pcs.

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Product information

Description

The EPOS IMPACT SDW 5036 is a single-sided DECT headset designed for professionals in offices and contact centres who need to connect to multiple devices. It offers triple connectivity for PC/softphone, desk phone and mobile, super wideband audio with a frequency range of 50–11500 Hz, a two-microphone noise‑cancelling system and a lightweight supra-aural design weighing 100 g. The headset has a black head-band style and provides extended wireless range up to 180 m (590 ft) for flexible movement.

Advantages

Clear speech in noisy environments is provided by super wideband audio combined with a unique two-microphone noise-cancelling system. The single-sided design and noise-dampening ear pad support long-wearing comfort while allowing awareness of surroundings. Triple connectivity lets users switch between PC/softphone, desk phone and mobile without changing headsets, and the long wireless range offers freedom of movement. A visible busy light and simple call management improve call handling efficiency.

Suitable for

Call centre agents handling high call volumes
Office professionals using PC/softphone, desk phone and mobile
Remote workers who require hands-free communication and mobility

Key specifications

Connectivity technology: Wireless (DECT)
Device compatibility: PC/softphone, desk phone, mobile
Frequency range: 50–11500 Hz (super wideband)
Microphone: Two-microphone noise-cancelling system
Weight: 0.1 kg
Ear coupling: Supraaural
Wearing style: Head-band
Product colour: Black
Wireless range: up to 180 m / 590 ft

How to use

Pair the headset with each device following the manufacturer’s pairing procedure for DECT connections, then switch between connected devices as required for calls. Position the head-band comfortably and place the supra-aural ear pad over the ear for optimal audio and noise dampening. Use the boom microphone to align the two-microphone array towards the mouth for best voice clarity. Monitor the busy light when on calls and use the headset controls to answer, end or mute calls.

Recommendations for use

For consistent audio performance, keep the headset charged according to the user manual, avoid exposing the device to extreme temperatures, and perform firmware updates when provided by EPOS. Clean the ear pad periodically and store the headset on a stand or in a safe place when not in use.

Specifications

Ear coupling: Ear coupling describes the way in which headphones or earphones stay attached to, or inside, the ear. There are three common types of ear coupling: circumaural, supra-aural and intra-aural. Circumaural headphones enclose your ears with large pads that suppress external noise. Supra-aural headphones are typically more lightweight and sit on top of the ears with small pads. Intra-aural headphones come in two basic designs and neither style sits on the head itself. The first are ear buds, which sit just outside of the ear canal, on top of your ear lobes. The second type is actually inserted directly into the ear canal and offers some external noise suppression.: Supraaural
Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.: Wireless
Headset type: A headset is headphones combined with a microphone, or one headphone with a microphone. Headsets provide the equivalent functionality of a telephone handset but with hands-free operation. Types of headsets include single earpiece (monaural) and double earpiece.: Monaural
Recommended usage: What the product should be used for, and how it should be used (e.g. ambient temperature).: Office/Call center
Product type: The sub-category of the product.: Headset
Product colour: The colour e.g. red, blue, green, black, white.: Black
Wearing style: The way in which the device is worn.: Head-band

All features

Packaging content

Cables included:: Phone, USB
Base station:: Yes
Safety sheet:: Yes
Receiver included: The product includes a receiver, which is a device for picking up an external signal.: Yes
Quick start guide: Instructions, either online, as a computer program or in paper form, to allow you to set up and start using the product quickly.: Yes

Weight & dimensions

Weight: Weight of the product without packaging (net weight). If possible, the net weight is given including standard accessories and supplies. Please note that sometimes the manufacturer leaves out the weight of accessories and/or supplies.: 0.1 kg

Operational conditions

Storage temperature (T-T): The minimum and maximum temperatures at which the product can be safely stored.: -10 - 60
Operating temperature (T-T): The minimum and maximum temperatures at which the product can be safely operated.: -10 - 50

Battery

Standby time:: 44 h
Battery recharge time: Approximate time required to recharge the battery from completely empty to completely full: 1 h
Talk time: The total time a battery can power a device for calls. As the device drains the battery during a call, the talktime left in the battery is diminished until the device is turned off or the battery recharged. The longer the talktime the less frequently you will need to recharge. Talktime, expressed in hours and minutes, is much shorter than standby time because transmission requires more power.: 14 h
Battery operated:: Yes

Microphone

Microphone mute:: Yes
Microphone noise-canceling:: Yes
Microphone frequency: The range of frequencies (low to high sounds) that the microphone can pick up (detect).: 100 - 11000

Headphones

Headphone frequency: The range of frequencies (low to high sounds) that the headphones can produce.: 50 - 11500
Ear coupling: Ear coupling describes the way in which headphones or earphones stay attached to, or inside, the ear. There are three common types of ear coupling: circumaural, supra-aural and intra-aural. Circumaural headphones enclose your ears with large pads that suppress external noise. Supra-aural headphones are typically more lightweight and sit on top of the ears with small pads. Intra-aural headphones come in two basic designs and neither style sits on the head itself. The first are ear buds, which sit just outside of the ear canal, on top of your ear lobes. The second type is actually inserted directly into the ear canal and offers some external noise suppression.: Supraaural

Ports & interfaces

Wireless range (typical building):: 55 m
Wireless range (line of sight):: 180 m
Frequency band: A small section of the spectrum of radio communication frequencies, in which channels are usually used or set aside for the same purpose e.g.for a channel on FM radio; for mobile networks to communicate with mobile phones.: 1.88 - 1.9
Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.: Wireless

Performance

Suitable for use in country/location:: Europe, United Kingdom, Australia
DECT connectable:: Yes
Product colour: The colour e.g. red, blue, green, black, white.: Black
Headset type: A headset is headphones combined with a microphone, or one headphone with a microphone. Headsets provide the equivalent functionality of a telephone handset but with hands-free operation. Types of headsets include single earpiece (monaural) and double earpiece.: Monaural
Recommended usage: What the product should be used for, and how it should be used (e.g. ambient temperature).: Office/Call center
Wearing style: The way in which the device is worn.: Head-band
Product type: The sub-category of the product.: Headset

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Instructions

mmo_108760154_1698672885_4402_2444449.pdf

epos-1001025-10467943.pdf

Description

Instructions

mmo_108760154_1698672885_4402_2444449.pdf

epos-1001025-10467943.pdf

Machine translation. Load original

Reasons to buy

Discover exceptional speech intelligibility

With two-microphone noise-cancelling system and own-voice detection technology

Ensure clear calls with certified solutions

Optimized for UC and Skype for Business Certified

Benefit from triple-connectivity

Manage all calls from one headset via PC/softphone, desk and mobile phone

Stay flexible via a single base station

For all IMPACT 5000, EPOS Bluetooth® and wired headsets or speakerphone

Set up and manage your system with ease

Using EPOS Manager for easy control of the DECT system

Talk for longer

Extended talk time of up to 14 hours narrowband

Manage calls seamlessly

With smart headset and base station controls and easy conferencing option

Stay mobile around the office

With fast charging – 50% battery charges in just 30 minutes

Protect your hearing

From acoustic shock with EPOS ActiveGard® technology

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Warehouse	Stock	Delivery to the store	Store Price
WH94	12	10.08.2026 Best delivery	364.49 €
WH320	10	10.08.2026 Best delivery	365.99 €
WH355	3	10.08.2026 Best delivery	401.99 €

Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
WH109	4	24.08.2026	356.99 €

364.49 €

Stock: 12

Delivery Date: 10.08.2026 Best delivery

Warehouse: WH94

365.99 €

Stock: 10

Delivery Date: 10.08.2026 Best delivery

Warehouse: WH320

401.99 €

Stock: 3

Delivery Date: 10.08.2026 Best delivery

Warehouse: WH355

Available only for legal entities

356.99 €

Stock: 4

Delivery Date: 24.08.2026

Warehouse: WH109

Customer reviews

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Customer questions

FAQ

How much does the Headset EPOS IMPACT SDW 5036 cost, and is it available for purchase?

The price is 356.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 29 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 24.08.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, headset type, recommended usage, product type, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Headset EPOS IMPACT SDW 5036?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

Show all questions

Headset EPOS IMPACT SDW 5036

Short description

Product information

Description

Advantages

Suitable for

Key specifications

How to use

Recommendations for use

Specifications

Packaging content

Weight & dimensions

Operational conditions

Battery

Microphone

Headphones

Ports & interfaces

Performance

Instructions

Description

Instructions

Reasons to buy

Discover exceptional speech intelligibility

Ensure clear calls with certified solutions

Benefit from triple-connectivity

Stay flexible via a single base station

Set up and manage your system with ease

Talk for longer

Manage calls seamlessly

Stay mobile around the office

Protect your hearing

Similar products

Product comparison

Customer reviews

Customer questions

How much does the Headset EPOS IMPACT SDW 5036 cost, and is it available for purchase?

If I order this product today, when will I receive my order?

What payment options are available?

Can this product be purchased for a company (with VAT)?

What is the warranty period?

Can the product be returned after purchase?

Where should I contact for warranty service?

How can I tell if this product suits my needs?

Where can I download the instructions for Headset EPOS IMPACT SDW 5036?