Headset EPOS IMPACT SDW 5016T

Name: Headset EPOS IMPACT SDW 5016T 1001035
Brand: EPOS
SKU: 10469289
Price: 377.99 EUR
Availability: InStock

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The EPOS IMPACT SDW 5016T is a wireless headset designed for office and call center use. It features a frequency range of 100 - 11000 Hz and weighs only 58 g, ensuring comfort during long hours of use. The sleek black design adds a professional touch, while the 3-in-1 DECT system with USB dongle provides versatile connectivity options.

Available at price 377.99 €: 22 pcs.

Total available for order: 74 pcs.

Warranty: 2 Years

SKU: 10469289

Learn more

Cheapest delivery:

Unisend LV

Pick-up points

Unisend LV

Cost

1.79 €

Deliver

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

11.08.2026 {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

14.08.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 0.80 kg)

Parcel couriers

Unisend LV / Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa

14.08.2026 {{selectedOffer.parcelStationDeliveryString}}

From 1.79 €

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Payment Methods:

Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay

Available for private customers at price 390.99 €: 22 pcs.

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Product information

Description

The EPOS IMPACT SDW 5016T is a single-sided wireless DECT headset designed for professionals who need reliable audio across PC/softphone, desk phone and mobile devices. It offers super wideband audio, a two-microphone noise-cancelling system, and three wearing styles to suit different users. The headset is certified for Microsoft Teams and meets Teams Open Office specifications, providing clear voice transmission and multi-device usability for modern office and contact centre environments.

Advantages

The headset delivers superior sound quality through super wideband audio and an advanced two-microphone noise-cancelling system that reduces background noise. Its triple connectivity supports seamless switching between PC/softphone, desk phone and mobile, while a wireless DECT range of up to 180 m (590 ft) provides mobility. Lightweight construction (58 g), supra-aural ear coupling and a head-band wearing style are intended to ensure user comfort during long shifts.

Suitable for

Office professionals using PC/softphone
Contact centre and call centre agents
Users who need to switch between desk phone, mobile and computer

Key specifications

Model: EPOS IMPACT SDW 5016T (MPN: 1001035)
Connectivity: Wireless DECT with USB dongle (3-in-1 connectivity)
Frequency range: 100 – 11,000 Hz
Weight: 0.058 kg (58 g)
Ear coupling: Supraaural
Wearing style: Head-band
Colour: Black
Microsoft Teams certified; meets Teams Open Office specifications
Wireless range: up to 180 m / 590 ft

How to use

Connect the headset to your devices using the included DECT base and USB dongle for PC/softphone, or pair with compatible desk phones and mobile devices according to the EPOS setup instructions. Wear the headset in the preferred of the three available styles, position the microphone close to the mouth for best voice pickup, and use the onboard controls to answer calls, adjust volume and mute when required. Charge and maintain the headset following the manufacturer’s guidelines to ensure reliable operation.

Usage recommendations

For best call clarity in open office environments, use the Teams-certified mode and keep the microphone boom positioned 1–2 cm from the mouth. Regularly update firmware and follow workplace hygiene and charging routines to maintain audio quality and headset longevity.

Specifications

Ear coupling: Ear coupling describes the way in which headphones or earphones stay attached to, or inside, the ear. There are three common types of ear coupling: circumaural, supra-aural and intra-aural. Circumaural headphones enclose your ears with large pads that suppress external noise. Supra-aural headphones are typically more lightweight and sit on top of the ears with small pads. Intra-aural headphones come in two basic designs and neither style sits on the head itself. The first are ear buds, which sit just outside of the ear canal, on top of your ear lobes. The second type is actually inserted directly into the ear canal and offers some external noise suppression.: Supraaural
Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.: Wireless
Headset type: A headset is headphones combined with a microphone, or one headphone with a microphone. Headsets provide the equivalent functionality of a telephone handset but with hands-free operation. Types of headsets include single earpiece (monaural) and double earpiece.: Monaural
Recommended usage: What the product should be used for, and how it should be used (e.g. ambient temperature).: Office/Call center
Product type: The sub-category of the product.: Headset
Product colour: The colour e.g. red, blue, green, black, white.: Black
Wearing style: The way in which the device is worn.: Head-band

All features

Other features

Packaging content:: IMPACT 5000 Headset Base Station Cable Dongle Safety Guide

Packaging content

Quantity: The number of products there are.: 1
Base station:: Yes
Safety sheet:: Yes
Wireless receiver interface:: USB Type-A
Receiver included: The product includes a receiver, which is a device for picking up an external signal.: Yes
Quick start guide: Instructions, either online, as a computer program or in paper form, to allow you to set up and start using the product quickly.: Yes

Weight & dimensions

Weight: Weight of the product without packaging (net weight). If possible, the net weight is given including standard accessories and supplies. Please note that sometimes the manufacturer leaves out the weight of accessories and/or supplies.: 0.058 kg

Battery

Standby time:: 48 h
Battery recharge time: Approximate time required to recharge the battery from completely empty to completely full: 1 h
Talk time: The total time a battery can power a device for calls. As the device drains the battery during a call, the talktime left in the battery is diminished until the device is turned off or the battery recharged. The longer the talktime the less frequently you will need to recharge. Talktime, expressed in hours and minutes, is much shorter than standby time because transmission requires more power.: 10 h
Battery type: Description of battery supplied with the product, such battery form factor (e.g. AA/AAA).: Built-in battery
Battery operated:: Yes

Microphone

Microphone mute:: Yes
Number of microphones:: 2
MEMS (Micro-Electro-Mechanical System) microphone:: Yes
Microphone noise-canceling:: Yes
Microphone frequency: The range of frequencies (low to high sounds) that the microphone can pick up (detect).: 100 - 11000

Headphones

Headphone frequency: The range of frequencies (low to high sounds) that the headphones can produce.: 100 - 11000
Ear coupling: Ear coupling describes the way in which headphones or earphones stay attached to, or inside, the ear. There are three common types of ear coupling: circumaural, supra-aural and intra-aural. Circumaural headphones enclose your ears with large pads that suppress external noise. Supra-aural headphones are typically more lightweight and sit on top of the ears with small pads. Intra-aural headphones come in two basic designs and neither style sits on the head itself. The first are ear buds, which sit just outside of the ear canal, on top of your ear lobes. The second type is actually inserted directly into the ear canal and offers some external noise suppression.: Supraaural

Ports & interfaces

Wireless range (typical building):: 55 m
Wireless range (line of sight):: 180 m
Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.: Wireless

Performance

Suitable for use in country/location:: Australia, Europe, United Kingdom
DECT connectable:: Yes
Optimized for:: UC, Microsoft Teams
Control type: The way in which the device is controlled.: Buttons
Control unit type:: On-ear control unit
Operating keys:: Answer/end call, Mute
Product colour: The colour e.g. red, blue, green, black, white.: Black
Headset type: A headset is headphones combined with a microphone, or one headphone with a microphone. Headsets provide the equivalent functionality of a telephone handset but with hands-free operation. Types of headsets include single earpiece (monaural) and double earpiece.: Monaural
Recommended usage: What the product should be used for, and how it should be used (e.g. ambient temperature).: Office/Call center
Wearing style: The way in which the device is worn.: Head-band
Product type: The sub-category of the product.: Headset

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Instructions

mmo_97949268_1692952873_8101_23349.pdf

epos-1001035-10469289.pdf

epos-1001035-10469289(1).pdf

Description

Instructions

mmo_97949268_1692952873_8101_23349.pdf

epos-1001035-10469289.pdf

epos-1001035-10469289(1).pdf

Machine translation. Load original

Reasons to buy

High-density wideband mode

Delivers crisp and natural sound for clear calls even in dense office environments.

Triple connectivity

Stay connected to computer, desk phone, and mobile phone at the same time.

Ultimate comfort

Stay comfortable with soft leatherette earpads and flexible wearing style.

Extended talk time

Have uninterrupted conversations for up to 14 hours in narrowband mode.

Fast charging

Stay ready by getting up to 50% of battery charge in just 30 minutes.

EPOS ActiveGard® technology

Prevent hearing loss or damage by protecting yourself from acoustic shock.

Improved speech intelligibility

Be heard with a two-microphone noise-cancelling system and own-voice detection.

EPOS Manager

Configure, manage, and monitor device usage remotely from a central admin portal.

4-headset conferencing

Use the same base station to set up phone conferences for up to 4 headsets.

Rich multimedia experience

Enjoy music and multimedia with exceptional quality stereo sound.

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Warehouse	Stock	Delivery to the store	Store Price
WH357	22	11.08.2026 Best delivery	390.99 €
WH94	22	11.08.2026 Best delivery	406.99 €

Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
EU9	22	11.08.2026 Best delivery	377.99 €
WH109	8	25.08.2026	387.99 €

390.99 €

Stock: 22

Delivery Date: 11.08.2026 Best delivery

Warehouse: WH357

406.99 €

Stock: 22

Delivery Date: 11.08.2026 Best delivery

Warehouse: WH94

Available only for legal entities

377.99 €

Stock: 22

Delivery Date: 11.08.2026 Best delivery

Warehouse: EU9

387.99 €

Stock: 8

Delivery Date: 25.08.2026

Warehouse: WH109

Customer reviews

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Customer questions

FAQ

How much does the Headset EPOS IMPACT SDW 5016T cost, and is it available for purchase?

The price is 377.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 74 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 11.08.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, headset type, recommended usage, product type, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Headset EPOS IMPACT SDW 5016T?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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Headset EPOS IMPACT SDW 5016T

Short description

Product information

Description

Advantages

Suitable for

Key specifications

How to use

Usage recommendations

Specifications

Other features

Packaging content

Weight & dimensions

Battery

Microphone

Headphones

Ports & interfaces

Performance

Instructions

Description

Instructions

Reasons to buy

High-density wideband mode

Triple connectivity

Ultimate comfort

Extended talk time

Fast charging

EPOS ActiveGard® technology

Improved speech intelligibility

EPOS Manager

4-headset conferencing

Rich multimedia experience

Similar products

Product comparison

Customer reviews

Customer questions

How much does the Headset EPOS IMPACT SDW 5016T cost, and is it available for purchase?

If I order this product today, when will I receive my order?

What payment options are available?

Can this product be purchased for a company (with VAT)?

What is the warranty period?

Can the product be returned after purchase?

Where should I contact for warranty service?

How can I tell if this product suits my needs?

Where can I download the instructions for Headset EPOS IMPACT SDW 5016T?