Headset EPOS ADAPT 560 II

Name: Headset EPOS ADAPT 560 II 1001160
Brand: EPOS
SKU: 4816969
Price: 210.99 EUR
Availability: InStock

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Usual Price: 241.49 €

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Short description

The EPOS ADAPT 560 II is a versatile headset designed for office and call center use. It features both wired and wireless connectivity options, including Bluetooth, ensuring flexibility in usage. With a frequency range of 20 - 20000 Hz, it delivers high-quality audio. Weighing only 232 g, it is lightweight and comfortable for extended wear. The sleek black design adds a professional touch to your work environment.

Available at price 210.99 €: 6 pcs.

Total available for order: 87 pcs.

Warranty: 2 Years

SKU: 4816969

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From 4.99 € (Weight: 0.53 kg)

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36 months installment: from 5.86 euros per month

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Product information

Description

The EPOS ADAPT 560 II is a lightweight supra-aural headset designed for office and call-centre environments. It offers wired and wireless connectivity, including Bluetooth, and provides active noise cancellation (ANC) to reduce background noise. The headset features a redesigned headband, softer earpads in a textured, high-friction fabric for improved fit and comfort, a foldable boom arm for optimized voice pickup, and up to 41 hours of talk time. It is certified for Microsoft Teams and comes in a professional black finish.

Advantages

The new headband and softer, textured earpads increase long-term wearing comfort and improve fit. ANC reduces ambient noise to support focus in busy environments. A sleek, foldable boom arm improves voice pickup, while multi-point Bluetooth connectivity allows switching between two devices. Lightweight construction (232 g) and both wired and wireless connectivity provide flexibility for different work setups.

Suitable for

Office professionals and call centre agents
Remote workers who need noise reduction and long battery life
Users who switch between two Bluetooth devices
Meetings and Microsoft Teams calls

Key specifications

Model: EPOS ADAPT 560 II (MPN 1001160, EAN 5714708009627)
Ear coupling: Supra-aural
Connectivity: Wired & Wireless (Bluetooth, multi-point)
Frequency range: 20 - 20,000 Hz
Battery talk time: Up to 41 hours
Weight: 232 g
Colour: Black
Certified for: Microsoft Teams

How to use

Charge the headset before first use and connect via Bluetooth or the wired option depending on your device. Use the foldable boom arm to position the microphone close to your mouth for optimal voice pickup. Enable ANC when in noisy environments to reduce background noise. Switch between two paired Bluetooth devices using the multi-point function when needed. Follow the manufacturer’s user manual for detailed pairing, charging, and maintenance instructions.

Usage recommendations

For best results, fit the textured earpads snugly over the ears, keep the boom arm aligned with your mouth, and use ANC in noisy locations. Charge the headset regularly to maintain the advertised talk time and update firmware via EPOS software if available.

Specifications

Ear coupling:: Supraaural
Connectivity technology:: Wired & Wireless
Weight:: 0.232 kg
Product colour:: Black
Wearing style:: Head-band

All features

Headphones

Headphone frequency:: 20 - 20000
Ear coupling:: Supraaural
Acoustic system:: Closed
Driver type:: Dynamic

Ports & interfaces

Connectivity technology:: Wired & Wireless
Bluetooth version:: 5.0
Bluetooth:: Yes
Bluetooth profiles:: AAC, SBC
Wireless receiver interface:: USB Type-A
USB connectivity:: Yes
USB connector:: USB Type-C
Wireless range (line of sight):: 25 m

Performance

Certification:: Alcatel Lucent , Avaya, Cisco Jabber, Cisco Webex, Mitel, Google Voice, Google Meet, Microsoft Teams, Google Chromebook, Zoom
Product colour:: Black
Total Harmonic Distortion (THD):: 0.3 %
Headset type:: Binaural
Wearing style:: Head-band
Sound pressure level (max):: 108 dB
Recommended usage:: Office/Call center
Optimized for:: UC
Product type:: Headset

Technical details

Warranty period:: 2 year(s)

Microphone

Microphone frequency:: 100 - 10000
Microphone input impedance:: 32 Ω
Number of microphones:: 2
Folding microphone:: Yes
Hybrid noise-canceling:: Yes
MEMS (Micro-Electro-Mechanical System) microphone:: Yes
Microphone noise-canceling:: Yes

Design

Compatible products:: Mobile phone, PC / Soft phone, Mac OSX, Tablet
Foldable:: Yes

Weight & dimensions

Weight:: 0.232 kg

Battery

Battery recharge time:: 3.5 h
Standby time:: 1944 h
Battery operated:: Yes
Charging source:: USB
Continuous audio playback time (ANC on):: 24 h
Continuous audio playback time (ANC off):: 46 h
Talk time (ANC on):: 24 h
Talk time (ANC off):: 41 h

Packaging content

Cables included:: USB Type-C to USB Type-A
Carrying case:: Yes
Receiver included:: Yes
Safety sheet:: Yes
Charging stand:: No

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Instructions

mmo_100706071_1697805461_0358_14223.pdf

epos-1001160-4816969.pdf

epos-1001160-4816969(1).pdf

epos-1001160-4816969(2).pdf

Description

Instructions

mmo_100706071_1697805461_0358_14223.pdf

epos-1001160-4816969.pdf

epos-1001160-4816969(1).pdf

epos-1001160-4816969(2).pdf

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Warehouse	Stock	Delivery to the store	Store Price
EU3	6	29.06.2026	Discount 13% 210.99 €
WH354	7	06.07.2026	220.99 €
WH320	6	29.06.2026	229.49 €

Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
WH109	23	13.07.2026	214.49 €
EU9	36	29.06.2026	214.99 €
BT24	5	18.06.2026 Best delivery	258.99 €
EU6	4	29.06.2026	295.99 €

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Discount 13%

210.99 €

Stock: 6

Delivery Date: 29.06.2026

Warehouse: EU3

220.99 €

Stock: 7

Delivery Date: 06.07.2026

Warehouse: WH354

229.49 €

Stock: 6

Delivery Date: 29.06.2026

Warehouse: WH320

Available only for legal entities

214.49 €

Stock: 23

Delivery Date: 13.07.2026

Warehouse: WH109

214.99 €

Stock: 36

Delivery Date: 29.06.2026

Warehouse: EU9

258.99 €

Stock: 5

Delivery Date: 18.06.2026 Best delivery

Warehouse: BT24

295.99 €

Stock: 4

Delivery Date: 29.06.2026

Warehouse: EU6

Customer reviews

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Customer questions

FAQ

How much does the Headset EPOS ADAPT 560 II cost, and is it available for purchase?

The price is 210.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 87 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can Headset EPOS ADAPT 560 II be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Headset EPOS ADAPT 560 II online, and the application process is as simple as possible:

Select the product on the website and add it to your cart;
When placing your order, choose the payment method “Installments”;
Fill in the required details for the lending partner;
Receive a decision within a few minutes.

For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, weight, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Headset EPOS ADAPT 560 II?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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