Headset EPOS IMPACT 860

Name: Headset EPOS IMPACT 860 1001176
Brand: EPOS
SKU: 10814576
Price: 129.49 EUR
Availability: InStock

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The EPOS IMPACT 860 is a wired headset designed for office and call center use. It features a frequency range of 20 - 20000 Hz, ensuring clear audio quality. With a cable length of 1.85 m, it provides flexibility during use. Weighing only 159 g, it is comfortable for extended wear. The sleek black design adds a professional touch to your workspace.

Available at price 129.49 €: 120 pcs.

Total available for order: 268 pcs.

Warranty: 2 Years

SKU: 10814576

Learn more

Deliver the order:

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to the Customer Service Center at Kengaraga 2b, Riga

01.07.2026 {{selectedOffer.officeDeliveryString}}

free

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

01.07.2026 {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

06.07.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 0.32 kg)

Parcel couriers

Latvijas Pasts pakomāts / Unisend / DPD Paku skapis / Omniva / Venipak Pickup / Venipak Locker / Latvijas Pasts nodaļa

06.07.2026 {{selectedOffer.parcelStationDeliveryString}}

From 1.99 €

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Payment Methods:

Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay

Available for private customers at price 136.49 €: 5 pcs.

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Product information

Description

The EPOS IMPACT 860 is a wired, double-sided headset designed for desk workers in open office and call-centre environments. It delivers super wideband audio and industry-leading voice pickup with EPOS AI™, and includes EPOS BrainAdapt™ to support improved multitasking and reaction times. The lightweight, black circumaural design with soft ear cushions and padded headband is built for all-day wearing comfort.

Advantages

The headset provides clear, natural sound across a 20–20,000 Hz frequency range and strong voice clarity even in noisy surroundings thanks to EPOS AI™. EPOS BrainAdapt™ helps maintain accuracy while multitasking. Intuitive on-cable controls and a 1.85 m cable offer straightforward, reliable wired connectivity for office and call-centre workflows. At 159 g, the unit is comfortable for extended use.

Suitable for

Office-based desk work
Call centres and customer service
Multitasking environments in open-plan offices
Long shifts requiring comfortable, wired headsets

Key specifications

Brand: EPOS
Model: IMPACT 860 (MPN 1001176, EAN 5714708009801)
Connectivity: Wired
Frequency response: 20–20,000 Hz
Ear coupling: Circumaural
Cable length: 1.85 m
Weight: 0.159 kg
Wearing style: Head-band
Colour: Black

How to use

Connect the EPOS IMPACT 860 to your workstation using the wired connector and position the circumaural ear cups over both ears. Adjust the padded headband for a secure, comfortable fit. Use the inline controls to manage calls and audio levels as required. Ensure the microphone is oriented correctly toward the mouth for optimal voice pickup.

Usage recommendations

For best results in busy, open-office environments, position the microphone close to the mouth and adjust volume to a comfortable listening level. Regularly clean ear cushions and store the headset on a stand when not in use to maintain hygiene and prolong product life.

Specifications

Ear coupling:: Circumaural
Connectivity technology:: Wired
Cable length:: 1.85 m
Weight:: 0.159 kg
Product colour:: Black
Wearing style:: Head-band

All features

Headphones

Headphone frequency:: 20 - 20000
Headphone sensitivity:: 99.8 dB
Ear coupling:: Circumaural
Acoustic system:: Closed
Driver type:: Dynamic
Noise canceling:: Yes

Ports & interfaces

Connectivity technology:: Wired
USB connectivity:: Yes
USB connector:: USB Type-C
Cable colour:: Black

Performance

Cable length:: 1.85 m
Plug and Play:: Yes
LED indicators:: Y
Product colour:: Black
Total Harmonic Distortion (THD):: 0.5 %
Detachable cable:: No
Headset type:: Binaural
Wearing style:: Head-band
Operating keys:: Answer/end call, Mute, Volume +, Volume -
Sound pressure level (max):: 99 dB
Recommended usage:: Office/Call center
Optimized for:: UC
Product type:: Headset
Adjustable headband:: Yes
Control unit type:: On-ear control unit
BeamForming:: Yes

Technical details

Warranty period:: 2 year(s)

Other features

Signal-to-Noise Ratio (SNR):: 68 dB
Microphone mute:: Yes
Pouch:: Yes
Cable weight:: 179 g

Microphone

Microphone frequency:: 100 - 16000
Microphone sensitivity:: -35 dB
Number of microphones:: 3
Microphone type:: Boom/Built-in microphone
Folding microphone:: Yes
MEMS (Micro-Electro-Mechanical System) microphone:: Yes

Weight & dimensions

Weight:: 0.159 kg
Height:: 185.2 mm
Width:: 211.5 mm
Ear pad dimensions (W x D x H):: 74 x 74 x 19.3

Battery

Battery voltage:: 5 V

Operational conditions

Operating relative humidity (H-H):: 15 - 80
Operating temperature (T-T):: 0 - 40

Packaging data

Package weight:: 344 g
Package depth:: 210 mm
Package height:: 205 mm
Package width:: 55 mm
Package type:: Box

Packaging content

Quick start guide:: Yes
Audio adapters included:: USB
Safety sheet:: Yes

Logistics data

Master (outer) case height:: 306 mm
Master (outer) case width:: 246 mm
Master (outer) case length:: 444 mm
Products per master (outer) case:: 10 pc(s)

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Instructions

mmo_118197085_1707475370_4312_3519.pdf

epos-1001176-10814576.pdf

Description

Instructions

mmo_118197085_1707475370_4312_3519.pdf

epos-1001176-10814576.pdf

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Warehouse	Stock	Delivery to the store	Store Price
EU1	5	26.06.2026	136.49 €
WH94	11	01.07.2026	139.99 €
WH357	120	07.07.2026	154.99 €

Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
EU9	120	01.07.2026	129.49 €
WH109	3	15.07.2026	138.99 €
BT24	9	22.06.2026 Best delivery	158.99 €

136.49 €

Stock: 5

Delivery Date: 26.06.2026

Warehouse: EU1

139.99 €

Stock: 11

Delivery Date: 01.07.2026

Warehouse: WH94

154.99 €

Stock: 120

Delivery Date: 07.07.2026

Warehouse: WH357

Available only for legal entities

129.49 €

Stock: 120

Delivery Date: 01.07.2026

Warehouse: EU9

138.99 €

Stock: 3

Delivery Date: 15.07.2026

Warehouse: WH109

158.99 €

Stock: 9

Delivery Date: 22.06.2026 Best delivery

Warehouse: BT24

Customer reviews

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Customer questions

FAQ

How much does the Headset EPOS IMPACT 860 cost, and is it available for purchase?

The price is 129.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 268 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 01.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, cable length, weight, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Headset EPOS IMPACT 860?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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