Headset EPOS IMPACT 5000 Go MS Mono 3in1 WL USB-A

Name: Headset EPOS IMPACT 5000 Go 1001433
Brand: EPOS
SKU: 11612790
Price: 274.99 EUR
Availability: InStock

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The EPOS IMPACT 5000 Go MS Mono 3in1 WL USB-A headset features wireless connectivity with a range of up to 180 meters, making it perfect for office and call center environments. It operates within a frequency range of 20 to 16000 Hz and weighs only 57 grams, ensuring comfort during extended use. The sleek black design adds a professional touch to your workspace.

Available at price 274.99 €: 33 pcs.

Total available for order: 131 pcs.

Warranty: 2 Years

SKU: 11612790

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Deliver the order:

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to the Customer Service Center at Kengaraga 2b, Riga

02.07.2026 {{selectedOffer.officeDeliveryString}}

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

02.07.2026 {{selectedOffer.officeDeliveryString}}

free

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From 4.99 € (Weight: 0.14 kg)

Parcel couriers

Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts nodaļa

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From 1.99 €

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Payment Methods:

Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay

Available for private customers at price 289.49 €: 62 pcs.

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Product information

Description

The EPOS IMPACT 5000 Go MS Mono 3in1 WL USB-A is a lightweight, portable DECT headset system designed for flexible work across home offices, shared desks and call centres. The headset comes with a foldable charge stand and a soft RPET felt carry pouch for simple transport. It provides clear speech with a noise-cancelling boom microphone and EPOS own-voice detection, supports plug-and-play use via a single USB port for calls and charging, and offers extended wireless range to stay productive away from the desk.

Advantages

The headset combines DECT wireless performance and advanced microphone technology to deliver natural, intelligible voice transmission even in noisy environments. Its portable design with foldable charge stand and carry pouch makes it easy to move between work locations, while single-port USB connectivity simplifies setup. Additional safety and comfort features include EU Noise at Work and Australia G616 acoustic protection, passive damping ear pads, and multiple wearing styles (headband, earhook, neckband).

Suitable for

Office workers who need mobility within the workspace
Call centre agents and customer service teams
Remote and hybrid workers who carry equipment between locations
Teams using Microsoft Teams (certified)

Key specifications

Brand: EPOS
Model: IMPACT 5000 Go MS Mono 3in1 WL USB-A (MPN 1001433)
Connectivity: DECT wireless, single USB port for calls and charging (USB-A with USB-C adapter included)
Wireless range: up to 180 m (product data) — source text also references up to 135 m/442 ft. for DECT range
Ear coupling: Supraaural
Frequency response: 20–16000 Hz
Microphone: Boom, noise-cancelling with own-voice detection
Wearing styles: Head-band, Ear-hook, Neck-band
Weight: 0.057 kg
Colour: Black
Certifications and safety: Certified for Microsoft Teams; EU Noise at Work Limiter and Australia G616 Acoustic Safety
Packaging and materials: Plastic-free packaging; materials from responsibly managed forests

How to use

Place the headset on your preferred wearing style (headband, earhook or neckband) and connect the included USB cable to a free USB port on your computer. Use the foldable charge stand and carry pouch for transport and charging. The headset operates over DECT wireless; ensure the base is positioned within the stated wireless range for uninterrupted calls. Use the EPOS Connect app to configure settings, manage firmware and monitor device usage from mobile, desktop or web.

Usage recommendations

For best voice clarity, position the boom microphone close to your mouth and keep the base within the recommended wireless range. Use the passive damping ear pads for improved focus in noisy environments, and follow the EU and Australian acoustic safety guidelines for prolonged use.

Specifications

Ear coupling:: Supraaural
Connectivity technology:: Wireless
Weight:: 0.057 kg
Wearing style:: Head-band, Neck-band, Ear-hook
Product colour:: Black

All features

Headphones

Headphone frequency:: 20 - 16000
Magnet type:: Neodymium
Ear coupling:: Supraaural
Acoustic system:: Open
Driver type:: Dynamic
Noise canceling:: Yes

Ports & interfaces

Connectivity technology:: Wireless
Wireless range:: 180 m
Frequency band:: 1.88 - 1.9
Wireless receiver interface:: USB Type-A

Performance

DECT connectable:: Yes
Plug and Play:: Yes
LED indicators:: Y
Product colour:: Black
Control type:: Buttons
Headset type:: Monaural
Wearing style:: Head-band, Neck-band, Ear-hook
Operating keys:: Mute, Volume +, Volume -
Sound pressure level (max):: 118 dB
Recommended usage:: Office/Call center
Product type:: Headset
Market segment:: Professional
Adjustable headband:: Yes
Control unit type:: On-ear control unit

Technical details

Warranty period:: 2 year(s)

Other features

Talk time:: 8 h
Microphone mute:: Yes
Pouch:: Yes
Packaging content:: Single-sided 3in1 headset and charging stand CH 50, Sustainable carry pouch, SDW D1 USB, Neckband, Earhook USB-C to USB-C cable, USB-C to A adapter

Microphone

Microphone frequency:: 150 - 11000
Number of microphones:: 2
Folding microphone:: Yes
MEMS (Micro-Electro-Mechanical System) microphone:: Yes
Microphone noise-canceling:: Yes

Weight & dimensions

Weight:: 0.057 kg
Height:: 150 mm
Width:: 150 mm
Depth:: 50 mm

Power

USB Type-C charging port:: Yes

Battery

Battery recharge time:: 1 h
Standby time:: 48 h
Battery operated:: Yes

Operational conditions

Storage temperature (T-T):: -10 - 60
Operating temperature (T-T):: -10 - 50

Packaging content

AC adapter included:: No
Cables included:: USB
Base station:: Yes
Audio adapters included:: USB
Ear pads:: Yes
Receiver included:: Yes
Safety sheet:: Yes
Ear pad size:: 53 mm
Ear pad material:: Leatherette

Certificates

Certified for Microsoft Teams:: Yes

Base station

Base station colour:: Black
Base station USB connector:: USB Type-C

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Instructions

mmo_133483648_1757070620_1981_156.pdf

epos-1001433-11612790.pdf

Description

Instructions

mmo_133483648_1757070620_1981_156.pdf

epos-1001433-11612790.pdf

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Warehouse	Stock	Delivery to the store	Store Price
WH94	62	02.07.2026 Best delivery	289.49 €
WH357	33	08.07.2026	292.99 €

Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
EU9	33	02.07.2026 Best delivery	274.99 € Best price
WH109	3	16.07.2026	294.99 €

289.49 €

Stock: 62

Delivery Date: 02.07.2026 Best delivery

Warehouse: WH94

292.99 €

Stock: 33

Delivery Date: 08.07.2026

Warehouse: WH357

Available only for legal entities

274.99 €

Stock: 33

Delivery Date: 02.07.2026 Best delivery

Warehouse: EU9

294.99 €

Stock: 3

Delivery Date: 16.07.2026

Warehouse: WH109

Customer reviews

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Customer questions

FAQ

How much does the Headset EPOS IMPACT 5000 Go MS Mono 3in1 WL USB-A cost, and is it available for purchase?

The price is 274.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 131 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 02.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, weight, wearing style, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Headset EPOS IMPACT 5000 Go MS Mono 3in1 WL USB-A?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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