Headset EPOS IMPACT SC 638

Name: Headset EPOS IMPACT SC 638 506494
Brand: EPOS
SKU: 3624873
Price: 17.49 EUR
Availability: InStock

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Short description

The EPOS IMPACT SC 638 is a wired headset designed for calls and music. It features a frequency range of 50 - 12000 Hz, ensuring clear audio quality. With a 1 m cable length and a lightweight design of 59 g, it offers comfort for extended use. Available in black and silver, this headset combines functionality with style.

Available at price 17.49 €: 100 pcs.

Total available for order: 203 pcs.

Warranty: 2 Years

SKU: 3624873

Learn more

Cheapest delivery:

Unisend LV

Pick-up points

Unisend LV

Cost

1.99 €

Deliver

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

01.10.2026 {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

06.10.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 0.16 kg)

Parcel couriers

Unisend LV / Venipak Pickup LV / Venipak Locker LV / DPD Paku skapis / Omniva LV / Latvijas Pasts pakomāts / Latvijas Pasts nodaļa

06.10.2026 {{selectedOffer.parcelStationDeliveryString}}

From 1.99 €

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Payment Methods:

Bank transfer, Bank cards on-line, Apple Pay, Google Pay

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Product information

Description

The EPOS IMPACT SC 638 is a premium wired, single-sided headset optimized for use with high-impedance and narrowband desk phones. It is designed for contact centre and office professionals who need reliable voice performance, durable construction and comfortable all-day wear. The headset supports calls and music with a frequency range of 50–12,000 Hz, a 1 m cable and a lightweight design (59 g), available in black and silver.

Advantages

The single-sided, supra-aural design keeps one ear free for ambient awareness while delivering clear voice reproduction suited to narrowband telephony. Lightweight materials and an adjustable head-band provide comfort during long shifts. Wired connectivity ensures stable signal transmission and compatibility with desk phone systems that require higher impedance headsets.

Suitable for

Contact centre agents handling high call volumes
Office professionals using high-impedance desk phones
Environments where one-ear monitoring is preferred

Key specifications

Frequency range: 50–12,000 Hz
Connectivity: Wired
Ear coupling: Supra-aural (on-ear)
Cable length: 1 m
Weight: 59 g
Wearing style: Head-band
Colours: Silver, Black

How to use

Connect the wired cable to the compatible desk phone headset port or adapter according to your phone’s instructions. Position the headset with the ear cup over one ear and adjust the head-band for a secure, comfortable fit. Place the microphone boom towards the mouth and adjust its angle to achieve clear voice pickup. Use inline controls or phone settings for call management if available.

Usage recommendations

For optimal speech clarity on narrowband desk phones, ensure the microphone is positioned close to the mouth and check phone compatibility with high-impedance headsets. Regularly inspect the cable and connectors for wear and store the headset on a stand or in a safe place when not in use.

Specifications

Ear coupling: Ear coupling describes the way in which headphones or earphones stay attached to, or inside, the ear. There are three common types of ear coupling: circumaural, supra-aural and intra-aural. Circumaural headphones enclose your ears with large pads that suppress external noise. Supra-aural headphones are typically more lightweight and sit on top of the ears with small pads. Intra-aural headphones come in two basic designs and neither style sits on the head itself. The first are ear buds, which sit just outside of the ear canal, on top of your ear lobes. The second type is actually inserted directly into the ear canal and offers some external noise suppression.: Supraaural
Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.: Wired
Headset type: A headset is headphones combined with a microphone, or one headphone with a microphone. Headsets provide the equivalent functionality of a telephone handset but with hands-free operation. Types of headsets include single earpiece (monaural) and double earpiece.: Monaural
Recommended usage: What the product should be used for, and how it should be used (e.g. ambient temperature).: Calls/Music
Product type: The sub-category of the product.: Headset
Product colour: The colour e.g. red, blue, green, black, white.: Silver, Black
Wearing style: The way in which the device is worn.: Head-band

All features

Supplier features

Adjustable volume:: Yes
Material: The material from which a thing is or can be made e.g. wood, plastic.: Plastic, Leatherette

Technical details

Warranty period:: 3 year(s)

Logistics data

Shipping (inner) case gross weight:: 177 g
Shipping (inner) case height:: 60 mm
Shipping (inner) case length:: 205 mm
Shipping (inner) case width:: 155 mm
Products per master (outer) case:: 20 pc(s)
Master (outer) case gross weight:: 4739 g
Master (outer) case height:: 185 mm
Master (outer) case length:: 615 mm
Master (outer) case width:: 425 mm
Harmonized System (HS) code:: 85183000

Packaging content

Quantity: The number of products there are.: 1
Ear pads:: Yes
Pouch:: Yes
Safety sheet:: Yes
Quick start guide: Instructions, either online, as a computer program or in paper form, to allow you to set up and start using the product quickly.: Yes

Packaging data

Package weight: Weight of the packaged product.: 177 g
Package height: The distance from the top to the bottom of the packaging.: 154.9 mm
Package depth: The distance from the front to the back of the packaging.: 205 mm
Package width: The distance from one side of the packaging to the other.: 69.94 mm

Weight & dimensions

Weight: Weight of the product without packaging (net weight). If possible, the net weight is given including standard accessories and supplies. Please note that sometimes the manufacturer leaves out the weight of accessories and/or supplies.: 0.059 kg

Operational conditions

Storage relative humidity (H-H):: 10 - 95
Storage temperature (T-T): The minimum and maximum temperatures at which the product can be safely stored.: -20 - 70
Operating relative humidity (H-H):: 20 - 85
Operating temperature (T-T): The minimum and maximum temperatures at which the product can be safely operated.: 5 - 45

Battery

Rechargeable battery: Indicates whether the battery is rechargeable.: No

Microphone

Microphone mute:: Yes
Microphone noise-canceling:: Yes
Microphone frequency: The range of frequencies (low to high sounds) that the microphone can pick up (detect).: 150 - 6800

Headphones

Noise canceling:: Yes
Driver type:: Dynamic
Magnet type: Type of magnet e.g. neodymium.: Neodymium
Headphone sensitivity:: 110 dB
Impedance: The effective resistance of an electric circuit or component to alternating current, arising from the combined effects of ohmic resistance and reactance.: 200 Ω
Headphone frequency: The range of frequencies (low to high sounds) that the headphones can produce.: 50 - 12000
Acoustic system:: Open
Ear coupling: Ear coupling describes the way in which headphones or earphones stay attached to, or inside, the ear. There are three common types of ear coupling: circumaural, supra-aural and intra-aural. Circumaural headphones enclose your ears with large pads that suppress external noise. Supra-aural headphones are typically more lightweight and sit on top of the ears with small pads. Intra-aural headphones come in two basic designs and neither style sits on the head itself. The first are ear buds, which sit just outside of the ear canal, on top of your ear lobes. The second type is actually inserted directly into the ear canal and offers some external noise suppression.: Supraaural

Ports & interfaces

Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.: Wired

Performance

Cable colour: Colour of the cable e.g. white, gray.: Black
Cable length: How long the cable is.: 1 m
Control type: The way in which the device is controlled.: Buttons
Volume control:: Button
Product colour: The colour e.g. red, blue, green, black, white.: Silver, Black
Headset type: A headset is headphones combined with a microphone, or one headphone with a microphone. Headsets provide the equivalent functionality of a telephone handset but with hands-free operation. Types of headsets include single earpiece (monaural) and double earpiece.: Monaural
Recommended usage: What the product should be used for, and how it should be used (e.g. ambient temperature).: Calls/Music
Wearing style: The way in which the device is worn.: Head-band
Product type: The sub-category of the product.: Headset

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Instructions

mmo_87530143_1697457354_9489_13754.pdf

epos-506494-3624873.pdf

epos-506494-3624873(1).pdf

epos-506494-3624873(2).pdf

Description

Instructions

mmo_87530143_1697457354_9489_13754.pdf

epos-506494-3624873.pdf

epos-506494-3624873(1).pdf

epos-506494-3624873(2).pdf

Machine translation. Load original

Reasons to buy

Easy to store and portable

With fold-flat ear cup and carry pouch

Personalize the fit

With extension headband and number indications for accurate adjustment

Protect your hearing

EPOS ActiveGard® technology protects users against acoustic injury

Get peace of mind

With a 3-year international warranty

Show details Hide details

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Warehouse	Stock	Delivery to the store	Store Price
WH174	100	01.10.2026 Best delivery	17.49 € Best price

Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
WH109	100	15.10.2026	28.99 €
EU9	3	01.10.2026 Best delivery	137.99 €

17.49 €

Stock: 100

Delivery Date: 01.10.2026 Best delivery

Warehouse: WH174

Available only for legal entities

28.99 €

Stock: 100

Delivery Date: 15.10.2026

Warehouse: WH109

137.99 €

Stock: 3

Delivery Date: 01.10.2026 Best delivery

Warehouse: EU9

Customer reviews

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Customer questions

FAQ

How much does the Headset EPOS IMPACT SC 638 cost, and is it available for purchase?

The price is 17.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 203 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 01.10.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, headset type, recommended usage, product type, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Headset EPOS IMPACT SC 638?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

Show all questions

Headset EPOS IMPACT SC 638

Short description

Product information

Description

Advantages

Suitable for

Key specifications

How to use

Usage recommendations

Specifications

Supplier features

Technical details

Logistics data

Packaging content

Packaging data

Weight & dimensions

Operational conditions

Battery

Microphone

Headphones

Ports & interfaces

Performance

Instructions

Description

Instructions

Reasons to buy

Easy to store and portable

Personalize the fit

Protect your hearing

Get peace of mind

Similar products

Product comparison

Customer reviews

Customer questions

How much does the Headset EPOS IMPACT SC 638 cost, and is it available for purchase?

If I order this product today, when will I receive my order?

What payment options are available?

Can this product be purchased for a company (with VAT)?

What is the warranty period?

Can the product be returned after purchase?

Where should I contact for warranty service?

How can I tell if this product suits my needs?

Where can I download the instructions for Headset EPOS IMPACT SC 638?