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header-product Headset EPOS Germany IMPACT 5000 Go MS WL USB-A — wireless, supraaural, 20–20000 Hz, 180 m range, 136 g, black
348.49 €

Headset EPOS Germany IMPACT 5000 Go MS WL USB-A — wireless, supraaural, 20–20000 Hz, 180 m range, 136 g, black

EPOS IMPACT 5000 Go MS WL USB-A headset Photo 1
EPOS IMPACT 5000 Go MS WL USB-A headset Photo 2
EPOS IMPACT 5000 Go MS WL USB-A headset Photo 3
EPOS IMPACT 5000 Go MS WL USB-A headset Photo 1
EPOS IMPACT 5000 Go MS WL USB-A headset Photo 2
EPOS IMPACT 5000 Go MS WL USB-A headset Photo 3
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Headset EPOS Germany IMPACT 5000 Go MS WL USB-A — wireless, supraaural, 20–20000 Hz, 180 m range, 136 g, black

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Headset EPOS Germany IMPACT 5000 Go MS WL USB-A — wireless, supraaural, 20–20000 Hz, 180 m range, 136 g, black

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Short description

EPOS IMPACT 5000 Go MS WL USB-A is a wireless supraaural headset designed for office and call center use. It offers a 20–20000 Hz headphone frequency range, up to 180 m wireless range and weighs 136 g. Multiple wearing styles (head-band, ear-hook, neck-band) provide flexibility for prolonged use while maintaining voice communication quality.
Available for order: 109 pcs.
Warranty: 2 Years
SKU: 11865368
Manufacturer: EPOS Germany
free shipment

Cheapest delivery:

Unisend LV

Pick-up points

Unisend LV

Cost

1.79 €

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
12.08.2026 {{selectedOffer.officeDeliveryString}}
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Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
17.08.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 0.14 kg)
Parcel couriers
Unisend LV / Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
17.08.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.79 €
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Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment
36 months installment: from 9.68 euros per month
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Product information

Description

EPOS IMPACT 5000 Go MS WL USB-A is a wireless supra-aural headset engineered for office and contact centre environments. It delivers a 20–20,000 Hz headphone frequency response, a lightweight profile of 136 g and multiple wearing styles (head-band, ear-hook, neck-band) for flexible, prolonged use. The headset uses DECT wireless connectivity to provide extended mobility and is supplied with a foldable charge stand and carry pouch for portable transport.

Advantages

The headset provides clear speech transmission with a noise-cancelling boom microphone and EPOS own-voice detection technology. A single USB connection handles both calls and charging for a plug-and-play experience. DECT wireless performance reduces interference in dense office environments while offering extended range for movement away from the desk. Passive-damping ear pads and interchangeable wearing styles support comfort during long shifts.

Suitable for

  • Office professionals and home office users who need hands-free calling
  • Call centres and contact centre agents requiring consistent voice quality
  • Mobile work within an office or shared workspace where DECT range is needed
  • Users who prefer a lightweight, portable headset with multiple wearing options

Key specifications

  • Ear coupling: supra-aural design for on-ear fit
  • Connectivity: DECT wireless with USB-A interface for connection and charging
  • Headphone frequency response: 20–20,000 Hz
  • Wireless range: up to 135–180 m depending on environment
  • Weight: 136 g
  • Wearing styles: head-band, ear-hook, neck-band
  • Microphone: noise-cancelling boom with own-voice detection
  • Ear pads: passive damping to reduce background noise
  • Accessories: foldable charge stand and soft RPET felt carry pouch

How to use

Connect the headset base or dongle to a computer using the included USB-A (or adapter) cable. Place the headset on using your preferred wearing style and adjust the boom microphone to sit near the mouth without touching the lips. Power the headset and allow it to pair with the base; the device is designed for plug-and-play operation so basic calling functions are available immediately. Use the EPOS Connect application to configure audio settings, update firmware and manage device behaviour centrally if required.

Usage recommendations

For best speech clarity, position the boom microphone approximately 2–3 cm from the mouth and enable the noise-cancelling and own-voice detection features. Store the headset and foldable charge stand in the supplied carry pouch when transporting. In high-density office areas, place the base station in a central, unobstructed location to maximise DECT range and stability.

Specifications

USB Type-C charging port:
Yes
AC adapter included:
No
Ear coupling: Ear coupling describes the way in which headphones or earphones stay attached to, or inside, the ear. There are three common types of ear coupling: circumaural, supra-aural and intra-aural. Circumaural headphones enclose your ears with large pads that suppress external noise. Supra-aural headphones are typically more lightweight and sit on top of the ears with small pads. Intra-aural headphones come in two basic designs and neither style sits on the head itself. The first are ear buds, which sit just outside of the ear canal, on top of your ear lobes. The second type is actually inserted directly into the ear canal and offers some external noise suppression.
Supraaural
Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.
Wireless
Headset type: A headset is headphones combined with a microphone, or one headphone with a microphone. Headsets provide the equivalent functionality of a telephone handset but with hands-free operation. Types of headsets include single earpiece (monaural) and double earpiece.
Binaural
Recommended usage: What the product should be used for, and how it should be used (e.g. ambient temperature).
Office/Call center
Product type: The sub-category of the product.
Headset
Product colour: The colour e.g. red, blue, green, black, white.
Black
Wearing style: The way in which the device is worn.
Neck-band, Head-band, Ear-hook
All features

Other features

Packaging content:
Double-sided headset and charging stand CH 50, Sustainable carry pouch, SDW D1 USB USB-C to USB-C cable, USB-C to A adapter

Power

USB Type-C charging port:
Yes

Technical details

Warranty period:
2 year(s)

Certificates

Certified for Microsoft Teams:
Yes

Packaging content

Ear pads:
Yes
Ear pad size:
53 mm
Ear pad material:
Leatherette
Cables included:
USB
Pouch:
Yes
Base station:
Yes
Safety sheet:
Yes
Wireless receiver interface:
USB Type-A
Receiver included: The product includes a receiver, which is a device for picking up an external signal.
Yes
AC adapter included:
No
Audio adapters included:
USB

Weight & dimensions

Weight: Weight of the product without packaging (net weight). If possible, the net weight is given including standard accessories and supplies. Please note that sometimes the manufacturer leaves out the weight of accessories and/or supplies.
0.136 kg
Height: The measurement of the product from head to foot or from base to top.
170 mm
Depth: The distance from the front to the back of something.
60 mm
Width: The measurement or extent of something from side to side.
137 mm

Battery

Standby time:
44 h
Battery recharge time: Approximate time required to recharge the battery from completely empty to completely full
1.5 h
Talk time: The total time a battery can power a device for calls. As the device drains the battery during a call, the talktime left in the battery is diminished until the device is turned off or the battery recharged. The longer the talktime the less frequently you will need to recharge. Talktime, expressed in hours and minutes, is much shorter than standby time because transmission requires more power.
8 h
Battery operated:
Yes

Base station

Base station colour:
Black
Base station USB connector:
USB Type-C

Microphone

Microphone mute:
Yes
Number of microphones:
2
Folding microphone:
Yes
MEMS (Micro-Electro-Mechanical System) microphone:
Yes
Microphone noise-canceling:
Yes
Microphone frequency: The range of frequencies (low to high sounds) that the microphone can pick up (detect).
150 - 11000

Headphones

Noise canceling:
Yes
Driver type:
Dynamic
Magnet type: Type of magnet e.g. neodymium.
Neodymium
Headphone frequency: The range of frequencies (low to high sounds) that the headphones can produce.
20 - 20000
Acoustic system:
Open
Ear coupling: Ear coupling describes the way in which headphones or earphones stay attached to, or inside, the ear. There are three common types of ear coupling: circumaural, supra-aural and intra-aural. Circumaural headphones enclose your ears with large pads that suppress external noise. Supra-aural headphones are typically more lightweight and sit on top of the ears with small pads. Intra-aural headphones come in two basic designs and neither style sits on the head itself. The first are ear buds, which sit just outside of the ear canal, on top of your ear lobes. The second type is actually inserted directly into the ear canal and offers some external noise suppression.
Supraaural

Ports & interfaces

Wireless range:
180 m
Frequency band: A small section of the spectrum of radio communication frequencies, in which channels are usually used or set aside for the same purpose e.g.for a channel on FM radio; for mobile networks to communicate with mobile phones.
1.88 - 1.9
Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.
Wireless

Performance

Plug and Play: Indicates whether this product supports is "plug and play". Plug and play is hardware or software that, after being installed ("plugged in"), can immediately be used ("played with"), as opposed to hardware or software which requires configuration.
Yes
DECT connectable:
Yes
Sound pressure level (max):
118 dB
Adjustable headband:
Yes
Hearing protection technologies:
EPOS ActiveGard
LED indicators:
Yes
Control type: The way in which the device is controlled.
Buttons
Control unit type:
On-ear control unit
Operating keys:
Mute, Volume +, Volume -
Product colour: The colour e.g. red, blue, green, black, white.
Black
Market segment:
Professional
Headset type: A headset is headphones combined with a microphone, or one headphone with a microphone. Headsets provide the equivalent functionality of a telephone handset but with hands-free operation. Types of headsets include single earpiece (monaural) and double earpiece.
Binaural
Recommended usage: What the product should be used for, and how it should be used (e.g. ambient temperature).
Office/Call center
Wearing style: The way in which the device is worn.
Neck-band, Head-band, Ear-hook
Product type: The sub-category of the product.
Headset

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Customer reviews

Customer questions

FAQ

How much does the EPOS IMPACT 5000 Go MS WL USB-A headset cost, and is it available for purchase?

The price is 348.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 109 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 12.08.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can EPOS IMPACT 5000 Go MS WL USB-A headset be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the EPOS IMPACT 5000 Go MS WL USB-A headset online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All EPOS Germany products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS Germany service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: usb type-c charging port, ac adapter included, ear coupling, connectivity technology, headset type, recommended usage, product type, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for EPOS IMPACT 5000 Go MS WL USB-A headset?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
warranty
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