EPOS IMPACT 5000 Go MS WL USB-A headset

Name: Headset EPOS Germany IMPACT 5000 1001436
Brand: EPOS Germany
SKU: 11865368
Price: 319.99 EUR
Availability: InStock

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Headset EPOS Germany IMPACT 5000 Go MS WL USB-A — wireless, supraaural, 20–20000 Hz, 180 m range, 136 g, black

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Short description

EPOS IMPACT 5000 Go MS WL USB-A is a wireless supraaural headset designed for office and call center use. It offers a 20–20000 Hz headphone frequency range, up to 180 m wireless range and weighs 136 g. Multiple wearing styles (head-band, ear-hook, neck-band) provide flexibility for prolonged use while maintaining voice communication quality.

Available for order: 56 pcs.

Warranty: 2 Years

SKU: 11865368

Manufacturer: EPOS Germany

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2b. Kengaraga str., Riga, Latvia, LV-1063

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From 4.99 € (Weight: 0.14 kg)

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Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment

36 months installment: from 8.89 euros per month

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Product information

Description

EPOS IMPACT 5000 Go MS WL USB-A is a wireless supra-aural headset engineered for office and contact centre environments. It delivers a 20–20,000 Hz headphone frequency response, a lightweight profile of 136 g and multiple wearing styles (head-band, ear-hook, neck-band) for flexible, prolonged use. The headset uses DECT wireless connectivity to provide extended mobility and is supplied with a foldable charge stand and carry pouch for portable transport.

Advantages

The headset provides clear speech transmission with a noise-cancelling boom microphone and EPOS own-voice detection technology. A single USB connection handles both calls and charging for a plug-and-play experience. DECT wireless performance reduces interference in dense office environments while offering extended range for movement away from the desk. Passive-damping ear pads and interchangeable wearing styles support comfort during long shifts.

Suitable for

Office professionals and home office users who need hands-free calling
Call centres and contact centre agents requiring consistent voice quality
Mobile work within an office or shared workspace where DECT range is needed
Users who prefer a lightweight, portable headset with multiple wearing options

Key specifications

Ear coupling: supra-aural design for on-ear fit
Connectivity: DECT wireless with USB-A interface for connection and charging
Headphone frequency response: 20–20,000 Hz
Wireless range: up to 135–180 m depending on environment
Weight: 136 g
Wearing styles: head-band, ear-hook, neck-band
Microphone: noise-cancelling boom with own-voice detection
Ear pads: passive damping to reduce background noise
Accessories: foldable charge stand and soft RPET felt carry pouch

How to use

Connect the headset base or dongle to a computer using the included USB-A (or adapter) cable. Place the headset on using your preferred wearing style and adjust the boom microphone to sit near the mouth without touching the lips. Power the headset and allow it to pair with the base; the device is designed for plug-and-play operation so basic calling functions are available immediately. Use the EPOS Connect application to configure audio settings, update firmware and manage device behaviour centrally if required.

Usage recommendations

For best speech clarity, position the boom microphone approximately 2–3 cm from the mouth and enable the noise-cancelling and own-voice detection features. Store the headset and foldable charge stand in the supplied carry pouch when transporting. In high-density office areas, place the base station in a central, unobstructed location to maximise DECT range and stability.

Specifications

Ear coupling:: Supraaural
Connectivity technology:: Wireless
Weight:: 0.136 kg
Wearing style:: Head-band, Ear-hook, Neck-band
Product colour:: Black

All features

Headphones

Headphone frequency:: 20 - 20000
Magnet type:: Neodymium
Ear coupling:: Supraaural
Acoustic system:: Open
Driver type:: Dynamic
Noise canceling:: Yes

Ports & interfaces

Connectivity technology:: Wireless
Wireless range:: 180 m
Frequency band:: 1.88 - 1.9
Wireless receiver interface:: USB Type-A

Performance

DECT connectable:: Yes
Plug and Play:: Yes
LED indicators:: Y
Product colour:: Black
Control type:: Buttons
Headset type:: Binaural
Wearing style:: Head-band, Ear-hook, Neck-band
Operating keys:: Mute, Volume +, Volume -
Sound pressure level (max):: 118 dB
Recommended usage:: Office/Call center
Product type:: Headset
Market segment:: Professional
Adjustable headband:: Yes
Control unit type:: On-ear control unit
Hearing protection technologies:: EPOS ActiveGard

Technical details

Warranty period:: 2 year(s)

Other features

Talk time:: 8 h
Microphone mute:: Yes
Pouch:: Yes
Packaging content:: Double-sided headset and charging stand CH 50, Sustainable carry pouch, SDW D1 USB USB-C to USB-C cable, USB-C to A adapter

Microphone

Microphone frequency:: 150 - 11000
Number of microphones:: 2
Folding microphone:: Yes
MEMS (Micro-Electro-Mechanical System) microphone:: Yes
Microphone noise-canceling:: Yes

Weight & dimensions

Weight:: 0.136 kg
Height:: 170 mm
Width:: 137 mm
Depth:: 60 mm

Power

USB Type-C charging port:: Yes

Battery

Battery recharge time:: 1.5 h
Standby time:: 44 h
Battery operated:: Yes

Packaging content

AC adapter included:: No
Cables included:: USB
Base station:: Yes
Audio adapters included:: USB
Ear pads:: Yes
Receiver included:: Yes
Safety sheet:: Yes
Ear pad size:: 53 mm
Ear pad material:: Leatherette

Base station

Base station colour:: Black
Base station USB connector:: USB Type-C

Certificates

Certified for Microsoft Teams:: Yes

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Instructions

mmo_133741251_1758533643_2021_2247458.pdf

epos-germany-1001436-11865368.pdf

Description

Instructions

mmo_133741251_1758533643_2021_2247458.pdf

epos-germany-1001436-11865368.pdf

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Customer questions

FAQ

How much does the EPOS IMPACT 5000 Go MS WL USB-A headset cost, and is it available for purchase?

The price is 319.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 56 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 10.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can EPOS IMPACT 5000 Go MS WL USB-A headset be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the EPOS IMPACT 5000 Go MS WL USB-A headset online, and the application process is as simple as possible:

Select the product on the website and add it to your cart;
When placing your order, choose the payment method “Installments”;
Fill in the required details for the lending partner;
Receive a decision within a few minutes.

For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All EPOS Germany products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS Germany service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, weight, wearing style, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for EPOS IMPACT 5000 Go MS WL USB-A headset?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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