POS printer Epson TM-L500A

Name: POS printer Epson TM-L500A 203 C31CB49107A1
Brand: Epson
SKU: 4757307
Price: 2000.49 EUR
Availability: OutOfStock

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POS printer Epson TM-L500A 203 DPI Thermal Wired USB

Short description

The Epson TM-L500A is a thermal POS printer with a maximum resolution of 203 x 203 DPI. It features wired connectivity with USB Type-B and RS-232 interfaces. The printer has a maximum roll diameter of 18.4 cm and operates at a sound pressure level of 57 dB. With a mean time between failures of 360,000 hours, it is designed for durability and reliability in retail environments.

Warranty: 2 Years

SKU: 4757307

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Product information

Description

The Epson TM-L500A 203 DPI thermal POS printer is designed for airport and airline environments, providing reliable printing of boarding passes, baggage tags and other travel documents. With 203 x 203 DPI resolution, wired USB Type-B and RS-232 interfaces, and a compact, lightweight black chassis, the TM-L500A supports high-speed printing up to 250 mm/sec while maintaining quiet operation (57 dB) and long-term reliability (MTBF 360,000 hours). It is compatible with airline communication protocols including AEA2009 and all relevant IATA standards and supports IATA’s CUPPS initiative.

Advantages

The TM-L500A offers fuss-free integration into existing airport systems through built-in support for airline protocols and a Windows® driver for printing from standard applications. Its fast print speed and compact footprint improve check-in efficiency and free counter space. Modular options such as an LCD and control board, RFID reader/writer and an external paper roll holder allow customization for different deployment scenarios, while removable casing facilitates kiosk installation and maintenance.

Suitable for

Airport check-in desks and gates — printing boarding passes and baggage tags
Self-service kiosks in travel terminals
Airline counters requiring multiple airline profile support
Environments needing reliable, quiet thermal printing with wired connectivity

Key specifications

Print technology: Thermal
Resolution: 203 x 203 DPI
Print speed: up to 250 mm/sec
Interfaces: USB Type-B, RS-232 (wired)
Maximum roll diameter: 184 mm
Weight: 2.8 kg
Colour: Black
Sound pressure level: 57 dB
MTBF: 360,000 hours
MPN: C31CB49107A1

How to use

Install the printer at the check-in desk, kiosk or gate and connect to the host system using the USB Type-B or RS-232 interface. Install the provided Windows® driver to enable printing from standard applications and configure airline profiles for multiple carriers as required. Load thermal paper with a maximum roll diameter of 184 mm, and use the control board or optional LCD for local configuration. For kiosk deployment, remove the casing as needed and fit optional accessories such as the external paper roll holder or RFID module.

Usage recommendations

For reliable operation, use manufacturer-recommended thermal paper rolls and perform regular cleaning of the print head according to Epson guidelines. Configure and store separate profiles for each airline to speed operator switching and reduce configuration errors. When installing in kiosks, secure the external paper roll holder and ensure proper ventilation to maintain the printer’s MTBF performance.

Specifications

Serial interface:: Yes
USB port: The device features a socket into which a USB cable can be plugged.: Yes
Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.: Wired
Type: Characteristics of the device.: POS printer
Print technology: Indicates the method used to print by this product.: Thermal
Colour: The main colour of the product.: No
Product colour: The colour e.g. red, blue, green, black, white.: Black

All features

Other features

Electromagnetic compatibility: List of countries and their respective regulatory agency standards with which the product complies.: CE
Country of origin: Country where the device is made. Aka Country of manufacture (COM).: China

Logistics data

Pallet height (UK):: 2070 mm
Pallet length (UK):: 1200 mm
Pallet width (UK):: 1000 mm
Products per pallet layer (UK):: 8 pc(s)
Products per pallet (UK):: 64 pc(s)
Pallet gross height:: 2070 mm
Pallet gross length:: 1200 mm
Pallet gross width:: 800 mm
Products per pallet layer:: 6 pc(s)
Products per pallet: Quantity of a single product per pallet. If more than one product is packed per carton; this is the number of products (not number of cartons) per shipping pallet.: 48 pc(s)
Harmonized System (HS) code:: 84433210

Packaging data

Package weight: Weight of the packaged product.: 4100 g
Package height: The distance from the top to the bottom of the packaging.: 240 mm
Package depth: The distance from the front to the back of the packaging.: 495 mm
Package width: The distance from one side of the packaging to the other.: 250 mm
Quantity per pack:: 1 pc(s)

Weight & dimensions

Weight: Weight of the product without packaging (net weight). If possible, the net weight is given including standard accessories and supplies. Please note that sometimes the manufacturer leaves out the weight of accessories and/or supplies.: 2.8 kg

Operational conditions

Operating relative humidity (H-H):: 10 - 80
Storage temperature (T-T): The minimum and maximum temperatures at which the product can be safely stored.: -20 - 50
Operating temperature (T-T): The minimum and maximum temperatures at which the product can be safely operated.: 5 - 45
Storage relative humidity (H-H):: 10 - 90

Features

Safety: List of regulatory safety standards for all countries in which this product has been certified.: TÜV, GOST-R
Sound pressure level (printing):: 57 dB

Paper handling

Maximum roll diameter: The maximum size of roll that can be used, measured by the diameter which is the distance from one side to the other with a straight line passing through the centre of the roll.: 184 mm

Design

Product colour: The colour e.g. red, blue, green, black, white.: Black

Performance

Mean time between failures (MTBF): Statistical model used to indicate product/mechanism reliability; expressed in hours and percentage of duty cycle. This number (in hours) does not indicate the mean time before failure for a single unit/mechanism.: 360000 h
Cutter:: Yes

Ports & interfaces

Standard interfaces: Most common industry-standard communication protocols ranging from RS-232, RS-422, RS-423, RS-485, and LVDS to USB.: RS-232, USB 2.0
Serial interface type:: RS-232
Serial interface:: Yes
USB connector: What type of USB connector is built into the device.: USB Type-B
USB port: The device features a socket into which a USB cable can be plugged.: Yes
Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.: Wired

Printing

Print speed: The maximum speed at which a printer can print.: 250 mm/sec
Maximum resolution: Maximum printing resolution.: 203 x 203
Type: Characteristics of the device.: POS printer
Print technology: Indicates the method used to print by this product.: Thermal
Colour: The main colour of the product.: No

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Instructions

mmo_36319128_1513933581_8838_15454.pdf

epson-C31CB49107A1-4757307.pdf

Description

Instructions

mmo_36319128_1513933581_8838_15454.pdf

epson-C31CB49107A1-4757307.pdf

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Customer questions

FAQ

What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Leasing for legal entities. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Epson products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Epson service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: serial interface, usb port, connectivity technology, type, print technology, colour, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for POS printer Epson TM-L500A?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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POS printer Epson TM-L500A 203 DPI Thermal Wired USB

Short description

Product information

Description

Advantages

Suitable for

Key specifications

How to use

Usage recommendations

Specifications

Other features

Logistics data

Packaging data

Weight & dimensions

Operational conditions

Features

Paper handling

Design

Performance

Ports & interfaces

Printing

Instructions

Description

Instructions

Similar products

Product comparison

Customer reviews

Customer questions

What payment options are available?

Can this product be purchased for a company (with VAT)?

What is the warranty period?

Can the product be returned after purchase?

Where should I contact for warranty service?

How can I tell if this product suits my needs?

Where can I download the instructions for POS printer Epson TM-L500A?