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header-product Service Plan Epson CoverPlus 3 years On-site
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AiO.lv Office Equipment Printers & MFPs Multifunction Devices (MFPs) Epson

Service Plan Epson CoverPlus 3 years On-site

Service Plan Epson CoverPlus Photo 1
Service Plan Epson CoverPlus Photo 1
Service Plan Epson CoverPlus 3 years On-site
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Short description

Epson CoverPlus offers a 3-year on-site service plan, ensuring your multifunction device is supported with professional assistance. This plan covers repairs and maintenance, minimizing downtime and enhancing productivity. With Epson's reliable service, you can focus on your work without worrying about unexpected issues.
Warranty: 2 Years
SKU: 3661042
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Product information

Description

Epson CoverPlus 3 years On-site provides a service plan that arranges for an engineer to be onsite to repair or swap your Epson multifunction device within two working days of receiving the service call. The plan covers onsite labour and part replacement for failures but does not cover routine consumables or items designated as maintenance items that have reached the end of their life.

Advantages

The CoverPlus on-site plan reduces equipment downtime by delivering a technician visit within two days, simplifies service logistics by handling parts and labour through Epson, and keeps support aligned with the device manufacturer for consistent repairs and part compatibility.

Suitable for

  • Offices using Epson multifunction printers requiring fast on-site response
  • Workplaces where minimizing downtime is important
  • Businesses that prefer manufacturer-led service and parts handling

Key specifications

  • Service duration: 3 years
  • Response target: engineer onsite within 2 working days of call receipt
  • Coverage: onsite labour and parts for failures (excludes consumables and end-of-life maintenance items)
  • Manufacturer: Epson
  • MPN: CP03OSSWCH71

How to use

Contact Epson support using the details provided at purchase when a fault occurs. Provide the device serial number and a description of the issue. Epson will log the call and schedule an engineer visit; an onsite technician will perform diagnosis, repair or swap parts as covered by the plan. Keep records of service calls and any supplied service reference numbers for follow-up.

Usage recommendations

Register the product with Epson after purchase and retain proof of purchase to ensure eligibility. Regularly perform routine maintenance (such as replacing consumables) as these are excluded from CoverPlus coverage.

All features
Number of years:
3 year(s)
On-site support:
Yes
Service type:
Onsite Support

Performance

Compatibility:
EcoTank ET-16650, EcoTank Pro ET-16680

Other features

Type:
On-site

Description

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What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Epson products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Epson service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
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