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header-product Network support service EXTREME EP1 Standard EW Support Tier A — 5-year
1,614.99 €

Network support service EXTREME EP1 Standard EW Support Tier A — 5-year

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Network support service EXTREME EP1 Standard EW Support Tier A — 5-year

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Short description

EXTREME EP1 Standard EW Support Tier A is a 5-year vendor support service for EXTREME networking products. The offering provides escalation-level A support under the EP1 Standard EW program, intended to deliver manufacturer technical assistance, troubleshooting, and warranty-related services across the support term. Suitable for businesses seeking extended vendor-backed operational support for network hardware and firmware issues.
Available at price 1,614.99 €: 30000 pcs.
Total available for order: 60000 pcs.
Warranty: 2 Years
SKU: 12240251
Manufacturer: EXTREME
free shipment

Cheapest delivery:

Venipak Pickup LV, Venipak Locker LV

Pick-up points

Venipak Pickup LV

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Wednesday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
20.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 €
Parcel couriers
Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
20.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
0 credit

pay in 3 equal parts

today

0 €

afterward

3 mth. х 538.33 €

overpayment

0 €

All payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities
36 months installment: from 44.86 euros per month
Leasing for legal entities: from 56.2 euros per month
Together cheaper
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Product information

Description

EXTREME EP1 Standard EW Support Tier A — 5-year is a vendor support service designed for EXTREME networking products. The service delivers escalation-level A technical assistance under the EP1 Standard EW program for a five-year term, covering manufacturer troubleshooting, firmware and hardware support, and warranty-related services. It aims to maintain device uptime and provide access to authorized vendor support channels throughout the contract period.

Advantages

This five-year support offering provides consistent access to manufacturer-level technical resources, structured escalation procedures, and coordinated troubleshooting for EXTREME network devices. The service centralizes support interactions with the vendor, reducing time to resolution for firmware and hardware issues and ensuring that warranty processes are managed according to the vendor’s policies.

Suitable for

  • Enterprises operating EXTREME switches, routers and access points that require long-term vendor support
  • IT teams seeking predictable support coverage and access to escalation-level technical assistance
  • Organizations that need firmware updates, troubleshooting and warranty coordination from the manufacturer

Key specifications

  • Support level: escalation-level A technical support under EP1 Standard EW program
  • Duration: five-year support term
  • Coverage: manufacturer troubleshooting for hardware and firmware issues and warranty-related services
  • Access: authorized vendor support channels and coordinated escalation procedures

How to use

To use the support service, register the eligible EXTREME product with the vendor per program requirements and retain proof of purchase and device details. When an issue occurs, contact the vendor through the authorized support channels listed in the program documentation, provide device information and incident details, and follow the vendor’s troubleshooting and escalation guidance. The support team will provide diagnostic steps, firmware guidance and coordinate warranty actions when applicable.

Usage recommendations

Maintain up-to-date device inventory records, firmware baseline information and contact points to expedite vendor interactions. Regularly review the vendor’s program documentation for any changes to coverage or procedures to ensure uninterrupted support during the five-year term.

Description

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Stock data
Warehouse Stock Delivery to the store Store Price
BT23 30000 Wednesday Best delivery 1,614.99 € Best price
Available only for legal entities
Warehouse Stock Delivery to the store Store Price
BT24 30000 20.07.2026 1,614.99 €
1,614.99 €
Stock: 30000
Delivery Date: Wednesday Best delivery
Warehouse: BT23
Available only for legal entities
1,614.99 €
Stock: 30000
Delivery Date: 20.07.2026
Warehouse: BT24

Customer reviews

Customer questions

FAQ

How much does the EXTREME EP1 Standard EW Support Tier A — 5-year cost, and is it available for purchase?

The price is 1,614.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 60000 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

Can EXTREME EP1 Standard EW Support Tier A — 5-year be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the EXTREME EP1 Standard EW Support Tier A — 5-year online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All EXTREME products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EXTREME service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
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Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.