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Product questions for Thermostat Fibaro Heat Controller Starter Pack ZW5 EU — Z-Wave, White
Short product description:
Fibaro Heat Controller Starter Pack ZW5 EU is a Z‑Wave wireless thermostat kit for heating control. The starter pack includes a room thermostat and a radiator valve controller (model compatible with Z‑Wave networks) in white finish. It enables temperature regulation, scheduling and remote control within a Z‑Wave smart home, suitable for apartments and houses looking to automate radiator heating.
Manufacturer:
Fibaro
Category:
Home Automation
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FAQ
What payment options are available?
AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.
Can this product be purchased for a company (with VAT)?
Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.
What is the warranty period?
All Fibaro products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Fibaro service centers and through AiO.lv
Can the product be returned after purchase?
Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.
Where should I contact for warranty service?
For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
14-Day Return Policy
We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Quality Since 2008
AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.