Formatex X-Shot DUAL (XSH3602) — compact dual-head thermal label printer

Formatex X-Shot DUAL (XSH3602) is a compact dual-head thermal label printer engineered for on-demand printing of labels and tags. The device supports direct thermal printing and integrates two independent print heads in a single space-saving housing, allowing operators to run simultaneous or alternating print jobs without needing multiple printers. Its compact footprint and straightforward connectivity make it suitable for environments where counter or shelf space is limited and reliable, fast label output is required.

Advantages

The dual-head design reduces changeover time between different label formats by enabling two print operations in one unit. Direct thermal technology eliminates the need for ink or toner, lowering consumable costs and simplifying maintenance. The printer’s compact form factor and intuitive media loading streamline installation and daily operation. Built for consistent label quality, it provides accurate text and barcode reproduction compatible with common retail and logistics workflows.

Suitable for

• Retail point-of-sale and shelf labeling
• Logistics and parcel tagging
• Inventory management and stock identification
• Small-scale packaging and batch labeling

Key specifications

• Printing method: direct thermal
• Printhead configuration: dual independent heads for simultaneous or alternating jobs
• Form factor: compact, space-saving desktop design
• Media support: label and tag rolls compatible with direct thermal media
• Typical use: on-demand single- and multi-format label jobs in low- to medium-volume environments

How to use

Install the printer on a stable surface and connect it to a compatible host according to the supplied interface options. Load direct thermal label media into the roll holder and route the liner through the print path following the media guides. Select the desired label format and print settings from the host application or driver; the two print heads can be assigned to different templates or used together for continuous production. Monitor media supply and replace rolls as needed; because direct thermal printing does not use ribbons, routine maintenance mainly involves keeping the printheads and platen clean.

Usage recommendations

Use heat-sensitive direct thermal media that matches the printer’s recommended width and core diameter. Store media in a cool, dry place to preserve print contrast. For consistent barcode readability and label durability, avoid prolonged exposure of printed labels to high temperatures, direct sunlight, or abrasive surfaces. Schedule periodic printhead cleaning according to usage intensity to maintain print quality and extend component life.