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header-product On-Site Service Fujitsu Support Pack FSP:GB5S20Z00NDST3
2,015.49 €

On-Site Service Fujitsu Support Pack FSP:GB5S20Z00NDST3

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On-Site Service Fujitsu Support Pack FSP:GB5S20Z00NDST3

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On-Site Service Fujitsu Support Pack FSP:GB5S20Z00NDST3

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Short description

Fujitsu Support Pack offers a 5-year on-site service with next business day response, available 9 hours a day, 5 days a week. This service ensures quick and efficient support for your Fujitsu products, minimizing downtime and maintaining productivity. Ideal for businesses that require reliable IT support.
Available for order: 100 pcs.
Warranty: 2 Years
SKU: 250670
free shipment

Cheapest delivery:

Venipak Pickup LV, Venipak Locker LV

Pick-up points

Venipak Pickup LV

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Thursday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
14.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 €
Parcel couriers
Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
14.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
0 credit

pay in 3 equal parts

today

0 €

afterward

3 mth. х 671.83 €

overpayment

0 €

All payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities
36 months installment: from 55.99 euros per month
Leasing for legal entities: from 70.14 euros per month
Together cheaper
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Product information

Description

Fujitsu Support Pack and ServiceContract Software provides standardized product support services for Fujitsu and Partner branded software and for Fujitsu hardware under a defined service contract. The software support includes remote diagnosis of incidents, provision of workarounds and, where applicable, error corrections, updates and upgrades according to the licensor's lifecycle policy. The Fujitsu Support Pack is a product-related service contract with one-time remuneration and a fixed term from 1 up to 8 years; it can be extended before expiry by purchasing a follow-on Support Pack. The On-Site Service element delivers on-site repairs or part replacement when remote resolution is not possible, using new or as-new spare parts; replaced parts become the property of Fujitsu or its authorized service partner.

Advantages

The service combines remote software support and on-site hardware intervention to restore operational readiness quickly. It guarantees the use of new or as-new spare parts for repairs and defines clear response and service timeframes (9x5 business hours with next business day on-site response). The fixed-term Support Pack simplifies contract management by offering a single payment for the selected coverage period and the option to extend the term before expiry.

Suitable for

  • Businesses requiring on-site hardware support and rapid response for Fujitsu systems
  • Organizations that need combined remote software diagnostics and on-site repair services
  • IT environments that prefer fixed-term, single-payment service contracts with the option to extend

Key specifications

  • Service type: On-site
  • Contract term: 5 year(s) (product code FSP:GB5S20Z00NDST3)
  • On-site support: Yes
  • Service time: 9x5 (local business days and local business hours, excluding legal public holidays)
  • Response: Next Business Day (NBD) on-site where remote resolution is not possible

How to use

Purchase the Fujitsu Support Pack corresponding to your product and desired contract length. For software incidents, contact Fujitsu support for remote diagnosis; Fujitsu will provide workarounds or error corrections, updates and upgrades as allowed by the software licensor's lifecycle policy and the software-specific Technical Appendix. If the issue cannot be resolved remotely, Fujitsu will dispatch an on-site service engineer to repair or replace faulty hardware components using new or as-new spare parts. Retain proof of purchase and service contract details to facilitate support calls and on-site visits.

Usage recommendations

Keep system serial numbers, configuration details and the service contract identifier (MPN FSP:GB5S20Z00NDST3) readily available when contacting support. Schedule regular backups before any on-site maintenance and verify local business hours and public holidays to determine exact response time expectations.

Specifications

Type:
On-site
Number of years:
5 year(s)
On-site support:
Yes
All features

Features

Type:
On-site
Number of years:
5 year(s)
On-site support:
Yes
License quantity:
1
Service time (hours x days):
9x5
Next Business Day (NBD):
Yes

Description

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Customer reviews

Customer questions

FAQ

How much does the On-Site Service Fujitsu Support Pack FSP:GB5S20Z00NDST3 cost, and is it available for purchase?

The price is 2,015.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

Can On-Site Service Fujitsu Support Pack FSP:GB5S20Z00NDST3 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the On-Site Service Fujitsu Support Pack FSP:GB5S20Z00NDST3 online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All FUJITSU products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized FUJITSU service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.