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Product questions for Mouse Gembird MUS-ERGO-03 USB Type-A Optical Right-hand
Short product description:
The Gembird MUS-ERGO-03 is an optical mouse designed for right-handed users. It features a USB Type-A interface and offers a high movement resolution of 3200 DPI for precise tracking. With 6 buttons and a scroll wheel, it provides enhanced functionality for office tasks. The mouse is powered by a cable and comes in a sleek black color, ensuring both style and performance for everyday use.
Manufacturer:
GEMBIRD
Category:
Mouses
Ask a question about the product
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Anton
29.01.2025
Question:
Question About Button Press Limitations
Hi,
I have a question about this mouse. My current ergonomic mouse has a specific issue, and I want to replace it with this one. However, before I do, I'd like to know if this model has the same problem.
The issue with my current mouse is that it doesn't register more than two buttons pressed simultaneously in certain combinations involving the left/right buttons and side buttons:
- If both the left and right buttons are pressed, the side buttons don’t register.
- If either the left or right button and a side button are pressed, a third button (either another side button or the other left/right button) doesn’t register.
- If both side buttons are pressed, the left and right buttons don’t register.
The mouse wheel and its button work perfectly in all these cases.
Could you confirm whether this mouse has the same issue?
Thanks!
Hi,
I have a question about this mouse. My current ergonomic mouse has a specific issue, and I want to replace it with this one. However, before I do, I'd like to know if this model has the same problem.
The issue with my current mouse is that it doesn't register more than two buttons pressed simultaneously in certain combinations involving the left/right buttons and side buttons:
- If both the left and right buttons are pressed, the side buttons don’t register.
- If either the left or right button and a side button are pressed, a third button (either another side button or the other left/right button) doesn’t register.
- If both side buttons are pressed, the left and right buttons don’t register.
The mouse wheel and its button work perfectly in all these cases.
Could you confirm whether this mouse has the same issue?
Thanks!
Answer:
Hello!
Such mice are called multi-button gaming or professional models with support for n-key rollover (NKRO) or anti-ghosting.
The selected mouse is not the right option. We can offer the Logitech G G502 X.
Regards, AiO
FAQ
How much does the Mouse Gembird MUS-ERGO-03 cost, and is it available for purchase?
The price is 11.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 68 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.
If I order this product today, when will I receive my order?
If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.
What payment options are available?
AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.
Can this product be purchased for a company (with VAT)?
Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.
What is the warranty period?
All GEMBIRD products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized GEMBIRD service centers and through AiO.lv
Can the product be returned after purchase?
Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.
Where should I contact for warranty service?
For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
How can I tell if this product suits my needs?
When making a choice, we recommend paying attention to the key features: form factor, weight, purpose, buttons quantity, scroll type, device interface, movement detection technology, movement resolution, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
Where can I download the instructions for Mouse Gembird MUS-ERGO-03?
You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
