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Product questions for Dog Rope Toy HAPPET SZARPAK SZNUR 2 WĘZŁY + KAWOWIEC 31x7cm – HAPPET HN45

HAPPET SZARPAK SZNUR 2 WĘZŁY + KAWOWIEC HN45 Photo 1
Short product description: HAPPET SZARPAK SZNUR 2 WĘZŁY + KAWOWIEC is a dog rope toy (model HN45) sized 31×7 cm. It combines a double-knotted rope section for tugging and a fabric/soft component named kawowiec for chewing and fetching. Designed for interactive play, teeth cleaning through textile fibers, and moderate chewing; suitable for training, playtime, and bonding with small to medium dogs.
Manufacturer: HAPPET
Category: Pet Toys
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FAQ

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HAPPET products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HAPPET service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
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14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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