Product questions for IP security camera Hikvision DS-2CD2027G2-L(4MM) 1920 x 1080 pixels

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IP security camera Hikvision DS-2CD2027G2-L(4MM) Photo 1

Short product description: International Protection (IP) code: IP67, Mounting type: Wall, Form factor: Bullet, Product colour: White, DC output current: 0.6 A, Power consumption (Power over Ethernet (PoE)): 8.5 W, DC output voltage: 12, Power consumption (max): 7.2 W, Power source type: DC, PoE, Mirror: Yes, Password protection: Yes, Anti-flicker: Yes, IP address filtering: Yes, Motion sensor: Yes, Heartbeat: Yes, Active tampering alarm: Yes, HTTPS encryption: Yes, Storage temperature (T-T): -30 - 60 °C, Storage relative humidity (H-H): 0 - 95%, Operating temperature (T-T): -30 - 60 °C, Operating relative humidity (H-H): 0 - 95%, Behavior analysis: Intrusion detection, Line crossing detection, Region entrance detection, Region exiting detection, Web browser: Yes, Reset button: Yes, Length: 215.2 mm, Package depth: 315 mm, Package height: 141 mm, Package width: 137 mm, Height: 78.6 mm, Width: 78.8 mm, Package weight: 1 kg, Weight: 680 g, Ethernet interface type: Fast Ethernet, Number of users: 32 user(s), Wi-Fi: No, Ethernet LAN: Yes, Bluetooth: No, Networking standards: IEEE 802.1af, Wide Dynamic Range (WDR): Yes, Day/night mode: Yes, Placement supported: Outdoor, Languages support: Multi, Number of languages: 33, Type: IP security camera, Connectivity technology: Wired, Number of cameras: 1, Signal-to-Noise Ratio (SNR): 120 dB, Compatible memory cards: MicroSD (TransFlash), Built-in HDD: No, Maximum memory card size: 256 GB, Card reader integrated: Yes, Ethernet LAN (RJ-45) ports: 1, Lens viewing angle, diagonal: 99°, Lens viewing angle, horizontal: 84°, Camera shutter speed: 1/3 - 1/100000 s, Camera pan control: Yes, Lens viewing angle, vertical: 45°, Angle of rotation: 360°, Pan range: 0 - 360°, Camera tilt control: Yes, Tilt angle range: 0 - 90°, Number of sensors: 1, Sensor type: CMOS, Optical sensor size: 25.4 / 2.8 mm (1 / 2.8"), Progressive scan: Yes, Highlight Compensation (HLC): Yes, Video formats supported: H.264+, Total megapixels: 2 MP, Image quality adjustment: Colour depth, Frame rate: 30 fps, Video compression formats: H.264+, Gain control type: Auto, Noise reduction technology: 3D noise reduction, Supported video modes: 480p, Back Light Compensation (BLC): Yes, Privacy masking: Yes, Bit rate control: Constant Bit Rate (CBR)/Variable Bit Rate (VBR), Region of Interest (ROI) encoding: Yes, Bit rate: 32 Kbps - 8 Mbps, Video streaming: Yes, Noise reduction: Yes, Supported graphics resolutions: 320 x 240, Maximum resolution: 1920 x 1080 pixels, Night vision: Yes, Number of lenses: 1, Maximum aperture number: 1, Fixed focal length: 4 mm, Warnings: The product contains electronic components; do not dispose of with the normal household waste.

Manufacturer: Hikvision

Category: Surveillance Cameras

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FAQ

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Hikvision products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Hikvision service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: frame rate, weight, ethernet lan, wi-fi, placement supported, connectivity technology, mounting type, type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for IP security camera Hikvision DS-2CD2027G2-L(4MM)?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.