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header-product IP security camera Hikvision DS-2DE3A404IWG-E/W 4MP Indoor Wired Wireless

IP security camera Hikvision DS-2DE3A404IWG-E/W 4MP Indoor Wired Wireless

IP security camera Hikvision DS-2DE3A404IWG-E/W Photo 1
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Short description

The Hikvision DS-2DE3A404IWG-E/W is a 4MP PTZ dome IP security camera designed for indoor use. It features a 4x optical zoom, 16x digital zoom, and a wide viewing angle. Ideal for monitoring indoor spaces with high resolution and flexibility.
Warranty: 2 Years
SKU: 11418685
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Product information

Description

The Hikvision DS-2DE3A404IWG-E/W is a 4MP PTZ dome IP security camera designed for indoor wired or wireless installations. It combines a compact dome form factor with pan, tilt and 4x optical zoom to capture detailed video across a wide indoor area. The camera supports high-resolution 4MP imaging for clear identification of faces and objects and offers flexible mounting options for ceiling or wall placement.

Advantages

This indoor PTZ camera provides a balance of image quality and operational flexibility through its 4MP sensor and 4x optical zoom paired with 16x digital zoom. Built for indoor monitoring, it supports both wired and wireless network connections to suit different deployment scenarios. The dome design reduces visual intrusion while allowing a wide angle of coverage and remote pan/tilt control for targeted surveillance. Night or low-light performance and built-in compression technologies help optimize storage and bandwidth use.

Suitable for

  • Retail stores and shop floors
  • Offices, reception areas and meeting rooms
  • Corridors, lobbies and common indoor spaces
  • Small warehouses and storage rooms indoors

Key specifications

  • Image resolution: 4 megapixels (2560 x 1440)
  • Optical zoom: 4x; Digital zoom: up to 16x
  • PTZ control: pan and tilt functionality for directional coverage
  • Lens and field of view: wide-angle coverage suitable for indoor environments
  • Network connectivity: supports wired Ethernet and wireless (Wi‑Fi) operation
  • Mounting: ceiling or wall mount compatible dome design
  • Compression and streaming: H.264/H.265 or similar efficient video compression
  • Low-light support: enhanced imaging for indoor low-light conditions

How to use

Mount the camera on a suitable indoor surface such as a ceiling or wall using the appropriate fasteners and ensure the unit is positioned to cover the intended area. Connect to power and choose wired Ethernet or configure the Wi‑Fi settings through the camera’s setup interface or factory-provided application. Use the PTZ controls in the management software or web interface to set patrols, presets and to adjust pan/tilt/zoom for real-time monitoring. Configure recording, motion detection and retention settings on a network video recorder (NVR) or cloud service according to storage requirements.

Usage recommendations

For best results, install the camera at a height that allows unobstructed views of the monitored area and avoid pointing directly at strong light sources. Use wired Ethernet for stable long-term connections in high-traffic environments, and enable efficient video compression and appropriate frame rates to balance image quality with storage and bandwidth constraints.

All features
Type:
IP security camera
Digital zoom:
16 x
Optical zoom:
4 x
Weight:
1.125 kg
Wi-Fi standards:
802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms:
WEP, WPA, WPA2, WPS
Zoom capability:
Yes
Supported network protocols:
IPv4/IPv6, HTTP, HTTPS, QoS, FTP, SMTP, UPnP, SNMP, DNS, DDNS, NTP, RTSP, RTCP, RTP, TCP/IP, DHCP, PPPoE, Bonjour
Operating relative humidity (H-H):
0 - 90
Compatible memory cards:
MicroSD (TransFlash), MicroSDHC, MicroSDXC
Focus:
Motorized/Manual
Form factor:
Dome
Built-in microphone:
Yes
Operating temperature (T-T):
-30 - 65
Ethernet LAN:
Yes
Height:
182 mm
Focal length range:
2.8 - 12
Sensor type:
CMOS
Minimum illumination:
0 lx
Auto focus:
Yes
Optical sensor size:
25.4 / 2.8
Width:
179.3 mm
Depth:
120.5 mm
Connectivity technology:
Wired & Wireless
Maximum resolution:
2560 x 1440
Product colour:
White
Networking standards:
IEEE 802.3at
LED type:
IR
Tilt angle range:
0 - 90
Audio output channels:
1.0
Video compression formats:
H.264, H.264+, H.265, H.265+, M-JPEG
Bit rate:
32 Kbps - 16 Mbps
Ethernet LAN (RJ-45) ports:
1
Built-in speaker(s):
Yes
Noise reduction:
Yes
Pan range:
0 - 350
Pan speed:
60 °/sec
Tilt speed:
60 °/sec
Progressive scan:
Yes
Wi-Fi:
Yes
Placement supported:
Indoor
Supported graphics resolutions:
352 x 240, 352 x 288, 640 x 480 (VGA), 704 x 576, 1280 x 720 (HD 720), 1280 x 960, 1920 x 1080 (HD 1080), 2560 x 1440
Audio codecs:
G.711alaw/G.711ulaw/G.722.1/G.726/MP2L2/PCM
Housing material:
Polycarbonate (PC)
Maximum aperture number:
1.5
Night vision:
Yes
Live view:
Yes
Mounting type:
Ceiling/Wall
Active tampering alarm:
Yes
Antennas quantity:
2
DC output voltage:
12
DC output current:
3.33 A
Maximum memory card size:
256 GB
PTZ control:
Yes
International Protection (IP) code: Device protection rating against dust and water according to the international IP standard.
IP66
Power source type:
DC, PoE
Total megapixels:
4 MP
Image quality adjustment:
Brightness, Contrast, Saturation, Sharpness
Back Light Compensation (BLC):
Yes
Built-in HDD:
No
Night vision distance:
50
Audio input channels:
10
Wide Dynamic Range (WDR):
Yes
Number of cameras:
1
Power consumption (max):
24 W
Motion sensor:
Yes
Video streaming:
Yes
Alarm input channels:
1
Alarm output channels:
1
Number of lenses:
1
Preset points:
Yes
Privacy masking:
Yes
Alert notification type:
E-mail
Infrared (IR) cut-off filter:
Yes
Number of sensors:
1
Gain control type:
Auto
Highlight Compensation (HLC):
Yes
Region of Interest (ROI) encoding:
Yes
Noise reduction technology:
3D noise reduction
Behavior analysis:
Intrusion detection, Line crossing detection, Object removal detection, Region entrance detection, Region exiting detection, Unattended baggage detection
Bit rate range:
32 - 160
Number of simultaneous live view channels:
20 channels
Lens viewing angle, horizontal:
96.7 - 31.6
Lens viewing angle, vertical:
51.1 - 17.7
Lens viewing angle, diagonal:
115.1 - 36.3
Preset freezing function:
Yes

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Customer questions

FAQ

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Hikvision products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Hikvision service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

Where can I download the instructions for IP security camera Hikvision DS-2DE3A404IWG-E/W?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
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14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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