Headset POLY EncorePro 510

Name: Headset POLY EncorePro 510 783Q2AA
Brand: HP
SKU: 11173948
Price: 60.99 EUR
Availability: OutOfStock

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Short description

The POLY EncorePro 510 is a wired monaural headset designed for calls and music. Weighing only 54.6 g, it offers comfort and durability. The quick disconnect feature allows for easy connectivity, making it ideal for professional use. Its sleek black design complements any workspace, ensuring you stay connected without compromising on style.

Warranty: 2 Years

SKU: 11173948

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Product information

Description

Ready, headset, go — the EncorePro 500 Series headset is designed for call centre use, offering simple connectivity to a PC whether working from home or the office. The lightweight, comfortable design supports extended use while maintaining clear voice communication for agents.

Advantages

The EncorePro 500 Series provides multiple connection options for flexible deployment, a lightweight fit for long shifts, and clear audio quality tuned for voice calls. Its ergonomic design reduces fatigue and helps maintain agent focus during extended periods of use.

Key specifications

Product family: EncorePro 500 Series
Primary use: call centre / PC telephony
Connectivity: multiple PC connection options (wired)
Design: lightweight, comfortable, ergonomic
Audio: voice-optimised headset for clear calls

How to use

Connect the EncorePro 500 Series headset to your PC using the appropriate cable or adapter for your system. Position the headset so it sits comfortably over or around the ear and adjust the microphone boom to be close to the mouth but not touching. Use the in-line controls or softphone interface to manage calls. Store the headset on a stand or in a safe place when not in use.

Recommendations

For best results, select the connection option that matches your PC or softphone, keep firmware or softphone drivers updated, and follow ergonomic guidelines to adjust fit for reduced strain during long shifts.

Specifications

Ear coupling:: Supraaural
Connectivity technology:: Wired
Weight:: 0.0546 kg
Wearing style:: Head-band
Product colour:: Black

All features

Headphones

Ear coupling:: Supraaural

Ports & interfaces

Connectivity technology:: Wired

Performance

Product colour:: Black
Headset type:: Monaural
Wearing style:: Head-band
Recommended usage:: Calls/Music
Product type:: Headset

Weight & dimensions

Weight:: 0.0546 kg
Height:: 67 mm
Width:: 111 mm
Depth:: 149 mm

Packaging data

Package weight:: 140 g
Package depth:: 52 mm
Package height:: 178 mm
Package width:: 137.8 mm

Supplier features

Country of origin:: Mexico

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Reasons to buy

Incredible call clarity

Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.

Durable and comfortable

Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. Ensure employee comfort and satisfaction with our premium, lightweight design.

Remote firmware and cloud system updates

Never worry about updates, thanks to remote firmware and cloud system updates.^[1]

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Customer reviews

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Customer questions

FAQ

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, weight, wearing style, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

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