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header-product Warranty/Support Extension HPE H38X6E
1,899.99 €

Warranty/Support Extension HPE H38X6E

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Short description

The HPE H38X6E warranty/support extension provides 1 license for 5 years of on-site support with a response time of 2 hours during business hours (9x5). This service ensures quick resolution of issues, minimizing downtime and maintaining operational efficiency.
Available at price 1,899.99 €: 100 pcs.
Total available for order: 200 pcs.
Warranty: 2 Years
SKU: 4261492
Manufacturer: HP Enterprise
free shipment

Cheapest delivery:

Venipak Pickup LV, Venipak Locker LV

Pick-up points

Venipak Pickup LV

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Thursday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
14.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 1.00 kg)
Parcel couriers
Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
14.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
0 credit

pay in 3 equal parts

today

0 €

afterward

3 mth. х 633.33 €

overpayment

0 €

All payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities
36 months installment: from 52.78 euros per month
Leasing for legal entities: from 66.12 euros per month
Together cheaper
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Product information

Description

HPE Tech Care (HPE Pointnext Tech Care) is an operational support service for HPE hardware and software products. The Warranty/Support Extension HPE H38X6E provides one license for five years of on-site support with a 2-hour response time during business hours (9x5). HPE Tech Care delivers access to product specialists, general technical guidance, and digital tools through HPE Support Center to help IT teams manage assets, reduce operational risk, and improve efficiency across environments that may include edge and cloud components.

Advantages

HPE Tech Care offers direct phone access to experts 24x7 for incident logging, defined response targets based on service level, expert online chat and moderated forum responses, and curated self-service resources in the HPE Support Center. For products covered by InfoSight, the service includes assistance with setup, configuration and interpretation of analytics, alerts, and recommendations. The H38X6E on-site extension specifically ensures a 2-hour business-hours response for covered products and on-site support to resolve issues that require local intervention.

Suitable for

  • Businesses requiring five-year on-site support coverage for HPE hardware and software
  • IT teams needing a 2-hour response window during standard business hours (9x5)
  • Environments where access to product specialists, guided diagnostics, and InfoSight assistance is useful

Key specifications

  • Product name: Warranty/Support Extension HPE H38X6E
  • Brand: HP Enterprise (HPE)
  • Service type: On-site support extension
  • License term: 5 year(s)
  • Response time: 2-hour phone response during business hours (9x5)
  • Coverage: On-site support available for covered products

How to use

Register the H38X6E license in HPE Support Center and link it to your existing service agreements. Use the Support Center portal to identify recognized assets and access self-service resources; open incidents by phone, online chat or the portal when you require assistance. For issues meeting the service definition of on-site support, HPE will dispatch qualified technicians to the customer site according to the coverage and response terms. For InfoSight-enabled products, request guidance through the same channels to review alerts, recommendations and analytics.

Usage recommendations

Keep asset information and service agreements up to date in HPE Support Center, register users who will contact support, and clarify the product serial numbers and workload context when opening incidents to reduce triage time and speed resolution.

Specifications

Type:
On-site
Number of years:
5 year(s)
On-site support:
Yes
All features

Features

Type:
On-site
Service type:
Next Business Day
Number of years:
5 year(s)
On-site support:
Yes
Compatibility:
ML30 Gen10
License quantity:
1
Service time (hours x days):
9x5
Response time:
2
Phone support:
Yes

Packaging data

Quantity per pack:
1 pc(s)

Description

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Stock data
Warehouse Stock Delivery to the store Store Price
BT10 100 Thursday Best delivery 1,899.99 €
Available only for legal entities
Warehouse Stock Delivery to the store Store Price
BT11 100 27.07.2026 1,899.99 €
1,899.99 €
Stock: 100
Delivery Date: Thursday Best delivery
Warehouse: BT10
Available only for legal entities
1,899.99 €
Stock: 100
Delivery Date: 27.07.2026
Warehouse: BT11

Customer reviews

Customer questions

FAQ

How much does the Warranty/Support Extension HPE H38X6E cost, and is it available for purchase?

The price is 1,899.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

Can Warranty/Support Extension HPE H38X6E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Warranty/Support Extension HPE H38X6E online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Warranty/Support Extension HPE H38X6E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
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