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header-product HPE Tech Care Essential Support Service for MSA 2072 Storage, 5 Years, On-site
8,776.49 €

HPE Tech Care Essential Support Service for MSA 2072 Storage, 5 Years, On-site

HPE Tech Care Essential Support for MSA 2072 Storage Photo 1
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HPE Tech Care Essential Support Service for MSA 2072 Storage, 5 Years, On-site

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HPE Tech Care Essential Support Service for MSA 2072 Storage, 5 Years, On-site

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Short description

The HPE Tech Care Essential service provides comprehensive 5-year on-site technical support for the MSA 2072 storage system. This service ensures reliable hardware maintenance and expert assistance to maintain optimal storage performance. Designed for enterprise environments, it offers professional technical coverage to minimize downtime and ensure business continuity for your critical data storage infrastructure.
Available for order: 10 pcs.
Warranty: 2 Years
SKU: 12527127
Manufacturer: HP Enterprise
free shipment

Cheapest delivery:

Venipak Pickup LV, Venipak Locker LV

Pick-up points

Venipak Pickup LV

Venipak Locker LV

Cost

1.89 €

Deliver

{{selectedOffer.parcelStationDeliveryString}}

Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
22.07.2026 {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
27.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 €
Parcel couriers
Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
27.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
payment
Payment Methods:
Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities
Leasing for legal entities: from 305.42 euros per month
Together cheaper
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Product information

Description

The HPE Tech Care Essential Support Service for MSA 2072 Storage provides a comprehensive 5-year on-site maintenance solution designed to ensure the reliability and performance of your critical data storage infrastructure. This service offers enterprise-grade technical support, allowing IT teams to maintain business continuity by minimizing downtime and addressing hardware issues through direct access to product-specific specialists.

Advantages

This service package delivers proactive and reactive support, enabling your organization to focus on core business objectives rather than troubleshooting hardware complexities. By providing direct access to expert technical resources, the service helps reduce operational risks and improves overall efficiency. The inclusion of on-site support ensures that hardware maintenance is handled by professionals, which is essential for maintaining the high availability required by modern enterprise storage environments.

Suitable for

  • Enterprise data centers requiring high availability
  • Businesses managing critical data on MSA 2072 storage systems
  • IT departments seeking to minimize hardware-related downtime
  • Organizations requiring direct access to specialized technical support

This service may not be suitable for environments where the MSA 2072 storage system is no longer in active use or for organizations that prefer to manage all hardware maintenance and troubleshooting internally without external technical assistance.

Key specifications

  • Service duration: 5 years
  • Support type: On-site
  • Access: Telephone, real-time chat, and automated incident logging
  • Expertise: Product-specific technical specialists

To utilize this service, ensure that your MSA 2072 storage system is registered correctly within the HPE support portal. When a technical issue arises, you can initiate a support request through the designated channels, such as the online portal, telephone, or chat. Once the incident is logged, HPE specialists will provide the necessary technical guidance or dispatch on-site support to resolve the hardware issue according to the defined service level agreements.

What to consider before purchase

  • Verify that your specific storage model is the MSA 2072
  • Ensure the 5-year coverage period aligns with your hardware lifecycle
  • Confirm that your facility location qualifies for on-site support services
For optimal results, maintain updated firmware and monitor system logs regularly to allow HPE specialists to provide the most accurate and efficient technical guidance when support is required.
All features
Type:
On-site
Compatibility:
MSA 2072
Number of years:
5 year(s)
On-site support:
Yes

Description

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Reasons to buy

24/7 Expert Telephone Support

Gain peace of mind with round-the-clock access to HPE support experts. You can log incidents 24/7, with priority response times tailored to your service level. For critical severity 1 issues, HPE aims to connect you with a specialist within 15 minutes. For all other inquiries, you can expect a response within one hour. This service includes 24/7 remote support and 4-hour on-site hardware response, ensuring your MSA 2072 storage remains operational even during holidays.

Expert Online Chat and Community Forums

Get immediate technical guidance through our expert online chat, designed to provide quick answers to your questions in English. Additionally, benefit from our official HPE community forums, where product specialists monitor and respond to unsolved technical queries within two business days. Please note that these services require registration on the HPE service portal and are subject to your specific service coverage window.

Comprehensive Technical Guidance

Receive expert assistance for the operation and management of your HPE storage infrastructure. Our technical guidance is available via phone, web, and chat, covering a wide range of operational topics. We provide access to a wealth of knowledge documents, instructional videos, and knowledge base articles to help you resolve issues efficiently and maintain optimal system performance.

HPE Proprietary Service Tool Assistance

Maximize the value of your connected infrastructure with dedicated support for HPE Proprietary Service Tools. We assist with the setup, configuration, and usage of these tools to ensure your storage environment is monitored effectively. For connected products, our experts provide in-depth analysis of system events and actionable recommendations, helping you proactively manage your storage health and business continuity.

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Customer reviews

Customer questions

FAQ

How much does the HPE Tech Care Essential Support for MSA 2072 Storage cost, and is it available for purchase?

The price is 8,776.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 10 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 22.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
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Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.