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Service Aruba 1yr FC NBD Exch IAP-305 SVC
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Venipak Locker LV
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Service Aruba 1yr FC NBD Exch IAP-305 SVC is a one-year HPE Foundation Care support contract for the Aruba IAP-305 access point. The service provides hardware and software support, next-business-day exchange of failed units, access to firmware and software updates, and collaborative support for common third-party operating systems used with x86 hardware. Coverage applies to both HPE and supported third-party components and is delivered by HPE engineers and certified HPE ServiceOne partners.
The service centralizes support through HPE to reduce resolution time by giving you direct access to trained HPE experts via phone or web. It includes problem diagnosis, replacement parts and materials, and coordinated firmware and software updates. Standardized service levels and next-business-day exchange minimize downtime and simplify budgeting and SLA planning.
Register the Aruba IAP-305 and service contract with HPE following the supplier’s registration process. When an issue arises, contact HPE support by phone or web to open a case; HPE will perform diagnosis and, if covered, dispatch replacement units for next-business-day exchange. Apply firmware and software updates supplied by HPE according to the provided instructions and coordinate any third-party OS issues with HPE support as needed.
Maintain device registration and keep contact and entitlement information current so HPE can validate coverage quickly. Schedule firmware updates during maintenance windows and retain local backups of configurations before applying updates or performing hardware replacements.
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