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header-product Warranty/Support Extension HPE HY5Q1E
5,700.49 €

Warranty/Support Extension HPE HY5Q1E

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Warranty/Support Extension HPE HY5Q1E

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Short description

The HPE HY5Q1E warranty/support extension provides 1 license for 3 years of on-site support, available 24x7. This service ensures that your HPE products are protected and maintained by professionals, minimizing downtime and maximizing productivity. With comprehensive coverage, you can rely on HPE's expertise for any technical issues that may arise.
Available for order: 100 pcs.
Warranty: 2 Years
SKU: 4099001
Manufacturer: HP Enterprise
free shipment

Cheapest delivery:

Venipak Pickup LV, Venipak Locker LV

Pick-up points

Venipak Pickup LV

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Wednesday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
13.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 €
Parcel couriers
Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
13.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
0 credit

pay in 3 equal parts

today

0 €

afterward

3 mth. х 1900.16 €

overpayment

0 €

All payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities
36 months installment: from 158.35 euros per month
Leasing for legal entities: from 198.38 euros per month
Together cheaper
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Product information

Description

Warranty/Support Extension HPE HY5Q1E provides a 3-year on-site support license for HPE hardware and software products, delivering continuous access to HPE operational support (HPE Pointnext Tech Care). The service covers telephone, web, forum and chat channels and connects customers with product-specific specialists and general technical guidance to help manage, operate and secure supported HPE products.

Advantages

HPE Tech Care combines direct access to specialized technical resources with proactive operational guidance. Customers gain shorter response times depending on the selected service level, multi-channel access (phone, expert online chat, moderated forums and automated incident logging), and integrated digital tools through HPE Support Center for asset recognition and self-service. For products using HPE InfoSight, the service includes assistance interpreting analytics, alerts and recommendations.

Suitable for

  • Organizations requiring 24x7 on-site and remote support for HPE infrastructure
  • IT teams seeking faster escalation to product specialists and reduced time on triage
  • Environments using HPE InfoSight that need guidance on alerts and workload insights

Key specifications

  • Product name: Warranty/Support Extension HPE HY5Q1E
  • Type: On-site support
  • Coverage period: 3 year(s)
  • On-site support: Yes
  • Channels: Phone, expert online chat (English), HPE moderated forums, automated incident logging, HPE Support Center portal
  • Response times: 15-minute 24x7 for critical incidents (Critical/Essential levels), 1 hour for other incidents at enhanced levels, 2-hour phone response for Basic level within coverage window
  • General Technical Guidance treated as noncritical (severity 3) and available via phone, web and chat during coverage window

How to use

Register the HPE HY5Q1E support agreement and link it to your HPE Support Center account to enable access to all channels. For urgent issues, contact HPE by telephone to log an incident and request escalation according to your service level. Use expert online chat for quick technical questions (English only) and moderated HPE community forums for non-urgent queries; unresolved forum items should be converted to formal incidents. For InfoSight-supported products, request assistance to review analytics, alerts and recommendations.

Usage recommendations

Keep product serial numbers and service agreement details linked in HPE Support Center, use the appropriate channel for the issue severity (phone for critical incidents, chat or portal for quick guidance), and provide InfoSight context when requesting analytics interpretation to speed resolution.

Specifications

Type:
On-site
Number of years:
3 year(s)
On-site support:
Yes
All features

Features

Type:
On-site
Number of years:
3 year(s)
On-site support:
Yes
Web support:
Yes
Compatibility:
Proliant DL365 Gen10 Plus
License quantity:
1
Service time (hours x days):
24x7
Phone support:
Yes

Packaging data

Quantity per pack:
1 pc(s)

Description

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Customer reviews

Customer questions

FAQ

How much does the Warranty/Support Extension HPE HY5Q1E cost, and is it available for purchase?

The price is 5,700.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

Can Warranty/Support Extension HPE HY5Q1E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Warranty/Support Extension HPE HY5Q1E online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Warranty/Support Extension HPE HY5Q1E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
payment
Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.