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header-product Warranty Support Extension HPE HY5U1E
958.99 €

Warranty Support Extension HPE HY5U1E

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Short description

The HPE HY5U1E warranty/support extension provides 1 license for 3 years of on-site support, ensuring your systems are covered during business hours (9x5). With a response time of 2 hours, you can rely on prompt assistance to minimize downtime and maintain operational efficiency.
Available at price 958.99 €: 100 pcs.
Total available for order: 200 pcs.
Warranty: 2 Years
SKU: 4099023
Manufacturer: HP Enterprise
delivery
to the Customer Service Center at Kengaraga 2b, Riga
26.06.2026 {{selectedOffer.officeDeliveryString}}
free
Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
26.06.2026 {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
01.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 1.00 kg)
Parcel couriers
Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts nodaļa
01.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.99 €
0 credit

pay in 3 equal parts

today

0 €

afterward

3 mth. х 319.66 €

overpayment

0 €

All payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities
36 months installment: from 26.64 euros per month
Leasing for legal entities: from 33.37 euros per month
Together cheaper
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Product information

Description

Warranty Support Extension HPE HY5U1E provides a 3-year on-site support license (9x5 business hours) with a 2-hour phone response for covered products. The service is part of HPE Pointnext Tech Care and gives access to HPE technical resources for operational support of HPE hardware and software, helping IT teams focus on efficient operations and reduced risk.

Advantages

This on-site warranty extension ensures a defined response time and access to HPE product specialists via phone, online chat, and moderated forums. It includes general technical guidance for operation, management, and security of supported products, and provides access to HPE InfoSight assistance and curated self-service resources through the HPE Support Center.

Suitable for

  • Small to medium IT environments that require 9x5 on-site support
  • Organizations needing a 2-hour response SLA for reducing downtime
  • Teams that benefit from guided access to product specialists and knowledge resources

Key specifications

  • Product name: Warranty Support Extension HPE HY5U1E
  • Support type: On-site
  • Duration: 3 year(s)
  • Coverage window: Business hours (9x5)
  • Phone response time: 2-hour standard response (Basic service level)
  • Channels: Telephone, expert online chat (English), HPE moderated forums, automated incident logging, HPE Support Center portal

How to use

Register the service and link the service agreement in HPE Support Center. For incidents during the coverage window, contact HPE by telephone to log an incident and request on-site support. For general technical guidance, use phone, web or expert online chat (English) during the service hours; complex issues may be escalated to formal support incidents. Use the HPE Support Center for self-service tasks and to access knowledge articles, videos, and InfoSight insights where applicable.

Usage recommendations

Keep system inventory and related service agreement information up to date in HPE Support Center and register users who will contact HPE. Use the expert chat or forums for quick guidance and open a formal incident for issues requiring on-site response or detailed troubleshooting.

Specifications

Type:
On-site
Number of years:
3 year(s)
On-site support:
Yes
All features

Features

Type:
On-site
Service type:
Next Business Day
Number of years:
3 year(s)
On-site support:
Yes
Web support:
Yes
Compatibility:
Proliant DL385 Gen10 Plus V2
License quantity:
1
Service time (hours x days):
9x5
Response time:
2
Phone support:
Yes

Packaging data

Quantity per pack:
1 pc(s)

Description

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Stock data
Warehouse Stock Delivery to the store Store Price
BT10 100 26.06.2026 Best delivery 958.99 €
Available only for legal entities
Warehouse Stock Delivery to the store Store Price
BT11 100 14.07.2026 958.99 €
958.99 €
Stock: 100
Delivery Date: 26.06.2026 Best delivery
Warehouse: BT10
Available only for legal entities
958.99 €
Stock: 100
Delivery Date: 14.07.2026
Warehouse: BT11

Customer reviews

Customer questions

FAQ

How much does the Warranty Support Extension HPE HY5U1E cost, and is it available for purchase?

The price is 958.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 26.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

Can Warranty Support Extension HPE HY5U1E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Warranty Support Extension HPE HY5U1E online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Warranty Support Extension HPE HY5U1E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.