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header-product Warranty/Support Extension HPE HY5U3E
3,954.49 €

Warranty/Support Extension HPE HY5U3E

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Warranty/Support Extension HPE HY5U3E

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Warranty/Support Extension HPE HY5U3E

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Short description

The HPE HY5U3E warranty/support extension provides 1 license for 3 years of on-site support, ensuring your systems are covered during service hours of 9x5. With a response time of just 2 hours, you can rely on prompt assistance from HP Enterprise to minimize downtime and maintain operational efficiency.
Available for order: 100 pcs.
Warranty: 2 Years
SKU: 4099025
Manufacturer: HP Enterprise
free shipment

Cheapest delivery:

Venipak Pickup LV, Venipak Locker LV

Pick-up points

Venipak Pickup LV

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Tuesday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
17.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 €
Parcel couriers
Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
17.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
0 credit

pay in 3 equal parts

today

0 €

afterward

3 mth. х 1318.16 €

overpayment

0 €

All payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities
36 months installment: from 109.85 euros per month
Leasing for legal entities: from 137.62 euros per month
Together cheaper
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Product information

Description

HPE Pointnext Tech Care (HPE Tech Care) is an operational support service for HPE hardware and software products. The HY5U3E warranty/support extension provides one license for three years of on-site support with a 9x5 coverage window and a standard 2-hour phone response for Basic service-level incidents. The service combines access to product specialists, digital self-service tools and curated knowledge to help manage installed HPE products and their interactions.

Advantages

HPE Tech Care offers direct access to product-specific specialists, multiple contact channels (phone, moderated forums, automated incident logging and real-time chat), and general technical guidance for operation, management and security of supported products. The HPE Support Center adds an enhanced digital experience with asset recognition and self-service tools, while HPE InfoSight assistance provides analytics, alerts and recommendations for supported products.

Suitable for

  • Organizations needing on-site hardware support for HPE products
  • IT teams requiring a 3-year support commitment with 9x5 coverage
  • Environments where a 2-hour standard phone response is acceptable
  • Customers who want access to product specialists, knowledge resources and InfoSight insights

Key specifications

  • Product name: Warranty/Support Extension HPE HY5U3E
  • Type: On-site support
  • License: 1
  • Duration: 3 year(s)
  • Coverage window: 9x5
  • Response time (Basic service level): 2-hour phone response
  • Channels: Telephone, expert online chat (English), HPE moderated forums, automated incident logging, HPE Support Center portal
  • Additional: Access to HPE InfoSight assistance for supported products

How to use

Register the service and link the covered products in HPE Support Center so HPE can recognize assets and interactions. For support, contact HPE via the available channels during the coverage window: phone to log incidents and receive the specified response time, expert online chat for quick technical questions (English only), or post in HPE community forums. Complex issues from chat or forum may be elevated to formal incidents and handled through standard incident management processes.

Usage recommendations

Keep product service agreements and asset registration up to date in HPE Support Center, and provide relevant configuration and entitlement information when opening incidents. For products supported by HPE InfoSight, enable connectivity so HPE can review analytics, alerts and recommendations to assist with operational and performance guidance.

Specifications

Type:
On-site
Number of years:
3 year(s)
On-site support:
Yes
All features

Features

Type:
On-site
Service type:
Next Business Day
Number of years:
3 year(s)
On-site support:
Yes
Web support:
Yes
Compatibility:
Proliant DL385 Gen10 Plus V2
License quantity:
1
Service time (hours x days):
9x5
Response time:
2
Phone support:
Yes

Packaging data

Quantity per pack:
1 pc(s)

Description

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Customer reviews

Customer questions

FAQ

How much does the Warranty/Support Extension HPE HY5U3E cost, and is it available for purchase?

The price is 3,954.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

Can Warranty/Support Extension HPE HY5U3E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Warranty/Support Extension HPE HY5U3E online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Warranty/Support Extension HPE HY5U3E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
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Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.