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header-product HP Poly 3 year Partner Poly+ EncorePro Service Agreement
10.49 €

HP Poly 3 year Partner Poly+ EncorePro Service Agreement

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HP Poly 3 year Partner Poly+ EncorePro Service Agreement

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Short description

HP Poly 3 year Partner Poly+ EncorePro Service provides extended hardware support and advance hardware replacement for compatible headsets including EncorePro 300, 500, and 700 series. Designed for business environments, this 3-year service agreement ensures rapid next business day response times to minimize downtime and maintain seamless communication workflows.
Available for order: 9876 pcs.
Warranty: 2 Years
SKU: 12608808
free shipment

Cheapest delivery:

Unisend LV

Pick-up points

Unisend LV

Cost

1.99 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
05.10.2026 {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
08.10.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 0.01 kg)
Parcel couriers
Unisend LV / Venipak Pickup LV / Venipak Locker LV / DPD Paku skapis / Omniva LV / Latvijas Pasts pakomāts / Latvijas Pasts nodaļa
08.10.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.99 €
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Payment Methods:
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Product information

Description

The HP Poly 3 year Partner Poly+ EncorePro Service Agreement is designed to provide extended hardware support and advance hardware replacement for compatible business headsets, specifically covering models within the EncorePro 300, 500, and 700 series. This three-year service contract helps businesses maintain continuous communication workflows by minimizing operational downtime through rapid support and reliable replacement solutions.

Advantages

This service agreement delivers comprehensive support tailored for professional business environments. It grants access to 24x7 Ecosystem Cloud Partner Support, upgraded IT management tools, software upgrades and updates, and a designated support portal. Additional benefits include escalation management, professional services discounts, and an optional onsite support enhancement to ensure optimal device performance throughout the duration of the agreement.

Suitable for

  • Business environments relying on HP Poly EncorePro headsets
  • Organizations requiring rapid next business day hardware replacement
  • IT departments seeking upgraded management tools and 24x7 cloud partner support

When it may not be suitable

This service agreement is not suitable for headsets outside of the specified EncorePro 300, 500, and 700 series. It is also not applicable for organizations that do not require extended hardware support or advanced replacement services.

Key specifications

  • Service duration: 3 years
  • Support availability: 24x7 ecosystem cloud partner support
  • Hardware replacement type: Advance hardware replacement
  • Response time: Next business day (NBD)
  • Compatible product series: Poly EncorePro 300, 500, and 700 series

How to use

To utilize the service agreement, ensure your compatible HP Poly EncorePro headset is registered under the service plan. In the event of hardware issues, access the designated support portal or contact the support service to initiate escalation management and request advance hardware replacement according to the terms of your agreement.

What to consider before purchase

  • Verify that your existing headset model belongs to the EncorePro 300, 500, or 700 series
  • Confirm that a three-year support duration aligns with your organization hardware lifecycle
  • Check regional availability and service terms for next business day response times

Usage recommendations: Keep your designated support portal login details readily accessible for your IT team to ensure fast response times and efficient escalation management whenever hardware assistance is required.

All features
UNSPSC-code:
81111812
Number of years: Period of time over which the product may be used.
3 year(s)

Description

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Reasons to buy

Poly+ Support Powered By You

Enhance your support portfolio with Partner Branded Poly+, offering premium support tailored to your specific business model - proudly delivered under your own brand to your customers. As a Poly Services Certified Partner, you gain access to all the exclusive benefits of Poly+.

Around-The-Clock Help No Matter Where You Are

Poly solutions are rock solid, but if an incident occurs, we are here to help you anytime, day or night. Poly Certified Service Partners can contact Poly 24x7 to receive expert support for their customer's solution.

Fast Hardware Replacement to Minimize Downtime

Poly provides advance hardware replacement for any failed hardware component. If a replacement part is required to resolve a problem, it will be shipped with freight charges paid by Poly for next business day delivery, ensuring your customers are up and running in no time before you return the faulty one.

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Customer reviews

Customer questions

FAQ

How much does the HP Poly 3 year Partner Poly+ EncorePro Service cost, and is it available for purchase?

The price is 10.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 9876 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 05.10.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

Where can I download the instructions for HP Poly 3 year Partner Poly+ EncorePro Service?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
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Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.