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header-product HP Poly 3 year Partner Poly+ DA, MDA Service
10.49 €
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AiO.lv Other goods HP

HP Poly 3 year Partner Poly+ DA, MDA Service

HP Poly 3 year Partner Poly+ DA, MDA Service Photo 1
HP Poly 3 year Partner Poly+ DA, MDA Service Photo 1
HP Poly 3 year Partner Poly+ DA, MDA Service
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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

HP Poly 3 year Partner Poly+ DA, MDA Service agreement providing extended hardware support, advance hardware replacement for headsets, and next business day response time. Designed for Poly DA75, DA85, DA85-M, DA90, MDA220 USB, MDA524 QD, and MDA524 UC devices to ensure continuous operational reliability and minimize downtime.
Available for order: 9876 pcs.
Warranty: 2 Years
SKU: 12608672
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free shipment

Cheapest delivery:

Unisend LV

Pick-up points

Unisend LV

Cost

1.99 €

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
15.10.2026 {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
20.10.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 0.01 kg)
Parcel couriers
Unisend LV / Venipak Pickup LV / Venipak Locker LV / DPD Paku skapis / Omniva LV / Latvijas Pasts pakomāts / Latvijas Pasts nodaļa
20.10.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.99 €
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Product information

Description

The HP Poly 3 year Partner Poly+ DA, MDA Service is a comprehensive extended service agreement designed to provide reliable hardware support, advance hardware replacement for headsets, and a rapid next business day response time. This service agreement ensures continuous operational reliability, helping businesses minimize downtime and maintain seamless communication workflows.

Advantages

This service agreement enhances the lifecycle of supported hardware by offering professional-grade support and streamlined maintenance. Users benefit from ecosystem cloud partner support, upgraded IT tools, regular software upgrades and updates, designated support portal access, professional services discounts, and structured escalation management. With advance hardware replacement, any defective headset hardware is swiftly replaced to prevent prolonged interruptions in daily business operations.

Suitable for

  • Business environments utilizing Poly DA75, DA85, DA85-M, DA90, MDA220 USB, MDA524 QD, and MDA524 UC devices
  • Organizations requiring minimal downtime and rapid hardware replacement
  • IT departments seeking proactive ecosystem cloud partner support and software updates

When it may not be suitable

This service is not suitable for organizations using device models outside of the specified Poly DA and MDA series, nor is it intended for businesses that do not utilize managed headset hardware. Companies seeking only basic manufacturer warranties without advanced replacement or IT support tools may not require this extended agreement.

Key specifications

  • Service duration of 3 years
  • Advance hardware replacement for headsets
  • Next business day response time
  • Ecosystem Cloud Partner Support
  • Software upgrades and updates included
  • Dedicated support portal access

How to use

To utilize the HP Poly 3 year Partner Poly+ DA, MDA Service, ensure your eligible Poly devices are properly registered within the support system. In the event of a hardware issue or when software updates are required, access the designated support portal or contact the support service. Follow the provided troubleshooting steps or request advance hardware replacement through the established escalation management process to receive your replacement hardware by the next business day.

What to consider before purchase

  • Verify that your existing hardware models match the supported devices, including Poly DA75, DA85, DA85-M, DA90, MDA220 USB, MDA524 QD, and MDA524 UC
  • Confirm that a 3-year service duration aligns with your organization equipment lifecycle planning
  • Assess whether your team requires next business day response times and advance hardware replacement

Usage recommendations

For optimal operational continuity, register all eligible Poly devices immediately upon purchase and utilize the designated support portal for regular software updates and prompt incident escalation.
All features
UNSPSC-code:
81111812
Number of years: Period of time over which the product may be used.
3 year(s)

Instructions

mmo_110387300_1744976193_3233_2642863.pdf

Description

Instructions

mmo_110387300_1744976193_3233_2642863.pdf
Machine translation. Load original

Reasons to buy

Poly+ Support Powered By You

Enhance your support portfolio with Partner Branded Poly+, offering premium support tailored to your specific business model under your own brand. As a Poly Services Certified Partner, you unlock the full range of benefits associated with Poly+.

Around-The-Clock Help Wherever You Are

Poly solutions are built for exceptional reliability, but should an incident occur, expert help is available 24 hours a day, 7 days a week. Poly Certified Service Partners can reach out anytime to receive dedicated support for their customers' solutions.

Fast Problem Resolution To Minimize Downtime

Keep your customers up and running with advance hardware replacement services. If a replacement component is needed to resolve an issue, it is shipped with freight charges covered by Poly for next business day delivery, allowing you to service clients before returning the faulty part.

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Customer questions

FAQ

How much does the HP Poly 3 year Partner Poly+ DA, MDA Service cost, and is it available for purchase?

The price is 10.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 9876 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 15.10.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

Where can I download the instructions for HP Poly 3 year Partner Poly+ DA, MDA Service?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
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