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Headset Poly MDA480 QD Black POLY MDA480 QD 207414-05
The Poly MDA480 QD Black headset works with MDA400 QD Series advanced audio processors and Plantronics Manager Pro software-as-a-service (sold separately) to provide analytics and call-management features for contact centres and office environments. It supports quick disconnect (QD) connectivity, offers lightweight comfort for extended use and is built for professional, durable daily operation.
The MDA480 QD, when used with MDA400 QD Series processors and Plantronics Manager Pro, enables access to conversation analytics that help optimise efficiency and improve processes. The combination of echo and noise cancellation, visual and audio call status indicators, and easy switching between desk phone and softphone improves call clarity and agent focus. Quick disconnect functionality allows rapid movement between workstations without interrupting connectivity.
Connect the MDA480 QD to a compatible Plantronics headset and plug into an MDA400 QD Series processor or a supported desk phone/softphone using the quick disconnect cable. Use the processor or headset controls to switch between desk phone and softphone at the touch of a button. Monitor call status using the unit's visual and audio indicators and follow your organisation’s setup for Plantronics Manager Pro to enable analytics and device management.
For best results in contact-centre environments, use the MDA480 QD together with MDA400 QD Series processors and Plantronics Manager Pro to enable analytics, regular firmware updates and centrally managed settings; keep connectors clean and follow your organisation’s hygiene and cable-management practices.
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