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header-product Headset Poly EncorePro 320 Stereo USB-A
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AiO.lv Computer Components Computer Peripherals Headphones HP POLY

Headset Poly EncorePro 320 Stereo USB-A

Headset Poly EncorePro 320 Photo 1
Headset Poly EncorePro 320 Photo 1
Headset Poly EncorePro 320 Stereo USB-A
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Short description

The Poly EncorePro 320 Stereo USB-A Headset is designed for office and call center use. It features wired connectivity with a 2.19 m cable length, ensuring flexibility and ease of movement. Weighing only 105 g, it offers comfort for extended wear. The sleek black design complements any professional setting, making it a reliable choice for clear communication.
Warranty: 2 Years
SKU: 11348670
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Product information

Description

The Poly EncorePro 320 Stereo USB-A headset is a wired, supra-aural head-band headset designed for office and contact center use. With a 2.19 m cable and a lightweight construction of 105 g, it provides reliable, comfortable daily wear for agents and professionals who handle frequent calls. The headset features noise-canceling microphone technology and a professional black finish suited to corporate environments.

Advantages

The EncorePro 320 offers long-lasting comfort due to its lightweight design and adjustable head-band, while wired connectivity ensures stable audio quality and no battery dependence. Noise-canceling microphone performance improves speech clarity for callers and agents, and the durable build supports regular use in busy contact centers.

Suitable for

  • Contact center agents and call centre staff
  • Office professionals who take frequent voice calls
  • Remote workers requiring reliable wired audio

Key specifications

  • Brand: Poly
  • Model: EncorePro 320 Stereo USB-A (MPN: 767G0AA)
  • Connectivity: Wired, USB-A
  • Ear coupling: Supraaural
  • Cable length: 2.19 m
  • Weight: 0.105 kg
  • Color: Black
  • Wearing style: Head-band
  • EAN: 197029428233

How to use

Connect the USB-A plug to an available USB port on your computer or workstation. Adjust the head-band for a secure but comfortable fit and position the supra-aural ear pads over your ears. Place the microphone boom near your mouth and tilt slightly to optimize noise-canceling performance. Use your operating system or softphone settings to select the headset as the input and output audio device and adjust volume as needed.

Usage recommendations

The headset is intended for daily professional use in office and contact centre environments; avoid exposing the cable and connectors to excessive strain, and store the headset in a dry place when not in use. For best call clarity, position the microphone approximately 1–2 cm from the corner of your mouth and keep software drivers up to date.

Specifications

Ear coupling:
Supraaural
Connectivity technology:
Wired
Cable length:
2.19 m
Weight:
0.105 kg
Product colour:
Black
Wearing style:
Head-band
All features

Headphones

Impedance:
32 Ω
Ear coupling:
Supraaural

Ports & interfaces

Connectivity technology:
Wired
USB connectivity:
Yes
USB connector:
USB Type-C

Performance

Cable length:
2.19 m
Certification:
CE
Product colour:
Black
Headset type:
Binaural
Wearing style:
Head-band
Recommended usage:
Office/Call center
Product type:
Headset

Technical details

Warranty period:
2 year(s)

Other features

Connection to PC:
Yes
UNSPSC-code:
43191638
Speaker diameter:
5.6 mm

Microphone

Microphone frequency:
35 - 21000

Weight & dimensions

Weight:
0.105 kg
Height:
67 mm
Width:
111 mm
Depth:
149 mm

Packaging data

Package weight:
160 g
Package depth:
55 mm
Package height:
177 mm
Package width:
142 mm

System requirements

Windows operating systems supported:
Windows 10
Mac operating systems supported:
MacOS

Packaging content

User guide:
Yes
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Reasons to buy

Get top quality audio

Give your teams and customers the quality audio you expect from Poly, with a flexible noise-canceling microphone to tune out background buzz and chatty neighbors.

Make conversations clear

Better understanding leads to better outcomes, and happier customers. That's why we use voice-optimized frequency response to make conversations clearer — and more accurate.

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Customer reviews

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Customer questions

FAQ

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, cable length, weight, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
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