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header-product Headset Poly EncorePro HW510
74.49 €

Headset Poly EncorePro HW510

Headset Poly EncorePro HW510 Photo 1
Headset Poly EncorePro HW510 Photo 2
Headset Poly EncorePro HW510 Photo 3
Headset Poly EncorePro HW510 Photo 1
Headset Poly EncorePro HW510 Photo 2
Headset Poly EncorePro HW510 Photo 3
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Headset Poly EncorePro HW510

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Short description

The Poly EncorePro HW510 headset features a lightweight design, noise-canceling microphone, and high-quality audio for clear communication. It is ideal for professional use in call centers or remote work environments, providing comfort during long hours of use. The adjustable headband and soft ear cushions ensure a perfect fit, enhancing user experience.
Available for order: 93 pcs.
Warranty: 2 Years
SKU: 10801171
free shipment

Cheapest delivery:

Unisend LV

Pick-up points

Unisend LV

Cost

1.99 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
26.10.2026 {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
29.10.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 0.14 kg)
Parcel couriers
Unisend LV / Venipak Pickup LV / Venipak Locker LV / DPD Paku skapis / Omniva LV / Latvijas Pasts pakomāts / Latvijas Pasts nodaļa
29.10.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.99 €
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3 mth. х 24.83 €

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All payment Methods:
Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment
36 months installment: from 2.07 euros per month
Together cheaper
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Product information

Description

The Poly EncorePro HW510 headset is a lightweight, wired supra-aural headset designed for professional use in call centers and remote work. It features a noise-canceling microphone, adjustable headband and soft ear cushions for long-wear comfort, and durable cable construction for reliable daily use.

Advantages

The HW510 provides clear call control with built-in hold and answer buttons and recessed controls to prevent accidental activation. Acoustic protection helps manage safe volume levels to protect hearing, and the durable cable reduces the risk of breakage for everyday portability.

Suitable for

  • Call center agents and contact centre staff
  • Remote workers and home offices
  • Customer service and support teams
  • Long-duration voice communication tasks

Key specifications

  • Brand: Poly
  • Model: EncorePro HW510 (MPN: 783Q2AA#ABB)
  • EAN: 0197029632791
  • Connectivity: Wired
  • Ear coupling: Supraaural
  • Wearing style: Head-band
  • Weight: 0.0546 kg
  • Colour: Black

How to use

Place the headband over the head and position the ear cushions on the ears for a comfortable fit. Adjust the headband for proper alignment and position the noise-canceling microphone near the mouth for optimal voice pickup. Use the recessed answer and hold buttons to manage calls without accidental presses. Connect the wired cable to the appropriate PC or telephony device before starting calls.

Usage recommendations

For best results, ensure the microphone is positioned about 1–2 cm from the corner of the mouth and keep the firmware and PC audio settings updated. Regularly inspect the cable for wear and follow workplace hygiene practices for shared headsets.

Specifications

Ear coupling: Ear coupling describes the way in which headphones or earphones stay attached to, or inside, the ear. There are three common types of ear coupling: circumaural, supra-aural and intra-aural. Circumaural headphones enclose your ears with large pads that suppress external noise. Supra-aural headphones are typically more lightweight and sit on top of the ears with small pads. Intra-aural headphones come in two basic designs and neither style sits on the head itself. The first are ear buds, which sit just outside of the ear canal, on top of your ear lobes. The second type is actually inserted directly into the ear canal and offers some external noise suppression.
Supraaural
Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.
Wired
Headset type: A headset is headphones combined with a microphone, or one headphone with a microphone. Headsets provide the equivalent functionality of a telephone handset but with hands-free operation. Types of headsets include single earpiece (monaural) and double earpiece.
Monaural
Recommended usage: What the product should be used for, and how it should be used (e.g. ambient temperature).
Calls/Music
Product type: The sub-category of the product.
Headset
Product colour: The colour e.g. red, blue, green, black, white.
Black
Wearing style: The way in which the device is worn.
Head-band
All features

Packaging data

Package weight: Weight of the packaged product.
140 g
Package height: The distance from the top to the bottom of the packaging.
178 mm
Package depth: The distance from the front to the back of the packaging.
52 mm
Package width: The distance from one side of the packaging to the other.
137.8 mm

Weight & dimensions

Weight: Weight of the product without packaging (net weight). If possible, the net weight is given including standard accessories and supplies. Please note that sometimes the manufacturer leaves out the weight of accessories and/or supplies.
0.0546 kg
Height: The measurement of the product from head to foot or from base to top.
67 mm
Depth: The distance from the front to the back of something.
149 mm
Width: The measurement or extent of something from side to side.
111 mm

Headphones

Ear coupling: Ear coupling describes the way in which headphones or earphones stay attached to, or inside, the ear. There are three common types of ear coupling: circumaural, supra-aural and intra-aural. Circumaural headphones enclose your ears with large pads that suppress external noise. Supra-aural headphones are typically more lightweight and sit on top of the ears with small pads. Intra-aural headphones come in two basic designs and neither style sits on the head itself. The first are ear buds, which sit just outside of the ear canal, on top of your ear lobes. The second type is actually inserted directly into the ear canal and offers some external noise suppression.
Supraaural

Ports & interfaces

Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.
Wired

Performance

Product colour: The colour e.g. red, blue, green, black, white.
Black
Headset type: A headset is headphones combined with a microphone, or one headphone with a microphone. Headsets provide the equivalent functionality of a telephone handset but with hands-free operation. Types of headsets include single earpiece (monaural) and double earpiece.
Monaural
Recommended usage: What the product should be used for, and how it should be used (e.g. ambient temperature).
Calls/Music
Wearing style: The way in which the device is worn.
Head-band
Product type: The sub-category of the product.
Headset

Description

Machine translation.

Reasons to buy

Built-in USB-A and USB-C® connectors

Answer soft-phone calls from any PC, no matter what kind of USB port you have.[1]

Full backwards compatibility for legacy equipment

Work hassle-free across new and legacy equipment with QD models, or USB models with USB-A and USB-C® connectors right on the cable.[1,2]

Remote firmware and cloud system updates

Never worry about updates, thanks to remote firmware and cloud system updates.[1]

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Customer reviews

Customer questions

FAQ

How much does the Headset Poly EncorePro HW510 cost, and is it available for purchase?

The price is 74.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 93 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 26.10.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can Headset Poly EncorePro HW510 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Headset Poly EncorePro HW510 online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, headset type, recommended usage, product type, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Headset Poly EncorePro HW510?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.