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header-product Headset POLY EncorePro 525
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AiO.lv Computer Components Computer Peripherals Headphones HP POLY

Headset POLY EncorePro 525

Headset POLY EncorePro 525 Photo 1
Headset POLY EncorePro 525 Photo 1
Headset POLY EncorePro 525
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Short description

The POLY EncorePro 525 is a wired headset designed for calls and music. Weighing only 74 g, it offers comfort during extended use. The headset is Microsoft Teams Certified, ensuring seamless integration with the platform. Its sleek black design complements any professional setting, making it an ideal choice for remote work or office use.
Warranty: 2 Years
SKU: 10801344
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Product information

Description

The POLY EncorePro 525 is a wired, supra-aural headset designed for calls and music. Weighing 74 g and featuring a head-band wearing style in black, it is Microsoft Teams Certified for easy integration with Teams on PC. The lightweight construction and comfortable fit support extended use in office or remote work environments.

Advantages

The EncorePro 525 offers a low-weight design that reduces fatigue during long shifts and a supra-aural ear coupling that provides stable positioning. Wired connectivity ensures consistent audio quality and simple setup with PCs. Microsoft Teams certification guarantees compatibility and reliable call control when used with the Teams client.

Suitable for

  • Call centres and contact centre agents
  • Home office and remote workers who take frequent calls
  • Office workers requiring reliable wired headsets for meetings and music

Key specifications

  • Model: POLY EncorePro 525 (MPN 783R2AA, EAN 0197029632890)
  • Connectivity: Wired
  • Ear coupling: Supra-aural
  • Wearing style: Head-band
  • Weight: 0.074 kg (74 g)
  • Colour: Black
  • Certification: Microsoft Teams Certified

How to use

Connect the wired headset to your PC using the appropriate audio jack or USB adapter if applicable, then select the POLY EncorePro 525 as the audio device in your operating system and in the Teams or softphone application. Position the head-band comfortably on your head and adjust the earcup so the supra-aural pad sits over the ear for optimal comfort and microphone alignment. Use standard in-line or client controls to manage calls and volume.

Usage recommendations

For best performance, ensure your PC audio drivers are up to date and confirm Microsoft Teams settings recognise the headset. Store the headset in a dry place and avoid exposing it to extreme temperatures. If used for extended periods, take short breaks to relieve ear pressure.

Specifications

Ear coupling:
Supraaural
Connectivity technology:
Wired
Weight:
0.074 kg
Product colour:
Black
Wearing style:
Head-band
All features

Headphones

Driver unit:
5.6 mm
Ear coupling:
Supraaural

Ports & interfaces

Connectivity technology:
Wired

Performance

Product colour:
Black
Volume control:
Button
Control type:
Buttons
Detachable cable:
Yes
Headset type:
Binaural
Wearing style:
Head-band
Recommended usage:
Calls/Music
Product type:
Headset
Control unit type:
In-line control unit

Other features

Signal-to-Noise Ratio (SNR):
53 dB
Packaging content:
Headset

Microphone

Microphone sensitivity:
-40 dB

Weight & dimensions

Weight:
0.074 kg
Height:
67 mm
Width:
111 mm
Depth:
149 mm

Packaging data

Package weight:
178 g
Package depth:
55 mm
Package height:
175 mm
Package width:
190 mm
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Instructions

mmo_101946476_1670101530_8885_13131.pdf
hp-poly-783R2AA-10801344.pdf

Description

Instructions

mmo_101946476_1670101530_8885_13131.pdf
hp-poly-783R2AA-10801344.pdf
Machine translation. Load original

Reasons to buy

Incredible call clarity

Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.

Durable and comfortable

Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.

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Customer reviews

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Customer questions

FAQ

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, weight, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Headset POLY EncorePro 525?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
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