On-site Support HP 3 year Active Care Next Business Day Response

Name: On-site Support HP 3 year U09XDE
Brand: HP
SKU: 4980016
Price: 186.99 EUR
Availability: InStock

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On-site Support HP 3 year Active Care Next Business Day Response U09XDE

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Short description

HP 3 year Active Care Next Business Day Response provides on-site hardware support for notebooks. This service ensures quick response times and professional assistance, minimizing downtime and keeping your device operational. Ideal for businesses that rely on their laptops for daily operations.

Available at price 186.99 €: 100 pcs.

Total available for order: 300 pcs.

Warranty: 2 Years

SKU: 4980016

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Deliver the order:

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to the Customer Service Center at Kengaraga 2b, Riga

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

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free

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15.06.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 €

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From 1.99 €

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Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment

36 months installment: from 5.19 euros per month

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Product information

Description

HP Active Care provides on-site hardware support for notebooks with a three-year Next Business Day response. The service combines remote technical assistance, predictive device health analytics, remediation services, and on-site response to help maintain device availability and reduce downtime for business users who rely on laptops for daily operations.

Advantages

The service offers a predictable next-business-day on-site response, access to remote technical support and diagnostics, and proactive health analytics to identify potential issues before they impact productivity. Combining remote remediation with on-site hardware support helps restore device functionality faster and reduces time spent managing incidents.

Suitable for

Businesses that require reliable notebook availability for daily work
IT teams that need predictable on-site support response times
Companies seeking a combination of remote diagnostics and on-site repair

Key specifications

Support type: On-site/Carry-in hardware support
Service duration: 3 years
Response time: Next Business Day on-site response
Included services: Remote technical support, device health analytics, remediation services, and on-site hardware repair

How to use

Contact HP support via the provided support channels when an issue occurs. HP will triage the problem remotely, perform diagnostics and remediation where possible, and dispatch a technician for on-site repair if required. Ensure the notebook is accessible to the technician and provide any relevant purchase or service information when requested.

Usage recommendations

Keep device firmware and operating system updates applied and maintain a clear description of the issue when contacting support to speed up remote diagnostics and reduce on-site visit duration.

Specifications

Type:: On-site/Carry-in
Number of years:: 3 year(s)

All features

Features

Type:: On-site/Carry-in
Service type:: Next Business Day
Number of years:: 3 year(s)

Supplier features

Coverage details:: Standard workdays - 9 hours
Support type:: Active Care
Place of service:: Remote and Onsite
Warranty coverage:: In warranty
Duration:: 3 years
Response time:: Next business day response
Service method:: Onsite and Predictive Support
Care Pack type:: Electronic
Coverage period (months):: 36
Warranty type:: S

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Reasons to buy

Fast response driven by predictive analytics

Optimize device uptime with HP TechPulse monitoring that gives IT teams proactive insights into the health of every employee’s HP notebook. Early detection helps prioritize repairs and replacements so your business stays productive.

Automatic case generation for quicker resolutions

Reduce disruption with Automatic Case Generation that opens a support case the moment an issue is detected, enabling IT or HP Support to schedule repairs faster and shorten time-to-resolution.

High device availability with prioritized support

Ensure reliable, on-site hardware support through HP Active Care Next Business Day Response (3-year on-site service) that fast-tracks diagnostics and resolutions to keep laptops operational for remote and hybrid work.

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Warehouse	Stock	Delivery to the store	Store Price
BT10	100	Wednesday Best delivery	186.99 €

Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
BT11	200	30.06.2026	186.99 €

186.99 €

Stock: 100

Delivery Date: Wednesday Best delivery

Warehouse: BT10

Available only for legal entities

186.99 €

Stock: 200

Delivery Date: 30.06.2026

Warehouse: BT11

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Customer questions

FAQ

How much does the On-site Support HP 3 year Active Care Next Business Day Response cost, and is it available for purchase?

The price is 186.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can On-site Support HP 3 year Active Care Next Business Day Response be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the On-site Support HP 3 year Active Care Next Business Day Response online, and the application process is as simple as possible:

Select the product on the website and add it to your cart;
When placing your order, choose the payment method “Installments”;
Fill in the required details for the lending partner;
Receive a decision within a few minutes.

For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

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