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header-product On-site Hardware Support HP 1 Year Post Warranty Next Business Day Onsite with Defective Media Retention, 9 h Response
40.49 €

On-site Hardware Support HP 1 Year Post Warranty Next Business Day Onsite with Defective Media Retention, 9 h Response

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On-site Hardware Support HP 1 Year Post Warranty Next Business Day Onsite with Defective Media Retention, 9 h Response

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On-site Hardware Support HP 1 Year Post Warranty Next Business Day Onsite with Defective Media Retention, 9 h Response

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Short description

HP on-site hardware support, 1 year post-warranty service providing Next Business Day on-site technician visits with Defective Media Retention. Service includes a 9-hour response time policy for desktop/server hardware issues. Intended for organizations needing continued hardware maintenance and secure retention of failed storage media after warranty expiry.
Available at price 40.49 €: 100 pcs.
Total available for order: 200 pcs.
Warranty: 2 Years
SKU: 9878521
free shipment

Cheapest delivery:

Venipak Pickup LV, Venipak Locker LV

Pick-up points

Venipak Pickup LV

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Wednesday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
06.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 €
Parcel couriers
Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
06.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
payment
Payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay
Together cheaper
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Product information

Description

HP On-site Hardware Support 1 Year Post Warranty Next Business Day Onsite with Defective Media Retention, 9 h Response provides continued hardware maintenance after warranty expiry for desktop and server systems. The service supplies qualified HP technicians who perform onsite repairs the next business day where available, together with a Defective Media Retention option that allows your organisation to retain failed storage media for secure handling. A documented 9-hour response policy applies to incidents, helping to prioritise technician dispatch and case handling for faster restoration of operations.

Advantages

This HP post-warranty support package combines timely onsite assistance with secure handling of failed drives, reducing administrative effort and minimizing downtime. The next business day onsite coverage ensures a predictable support window while the 9-hour response policy defines service prioritisation. Defective Media Retention lets your organisation control and securely dispose of sensitive storage media in accordance with internal policies and regulatory requirements.

Suitable for

  • Businesses that require continued maintenance for desktop and server hardware after manufacturer warranty ends
  • Organisations handling sensitive data that must retain failed storage devices for secure destruction or forensics
  • IT environments where predictable next-business-day onsite assistance is preferred over longer wait times
  • Sites aiming to reduce downtime and simplify incident handling through vendor-managed onsite service

Key specifications

  • Service duration: 1 year post-warranty support
  • Onsite technician visit: Next business day where available
  • Response policy: 9-hour response for incident prioritisation
  • Defective Media Retention: option to retain failed storage media on-site
  • Coverage scope: desktop and server hardware support

How to use

Open a service case with HP through the designated support portal or phone channel and provide the incident details, system location and contact information. HP will assess the report, apply the 9-hour response policy to prioritise the case, and schedule an onsite technician visit for the next business day where the service is available. If storage media fails and Defective Media Retention is selected, the technician will remove the failed device and allow your organisation to retain it for secure disposal or analysis according to your policies.

Usage recommendations

Keep a current inventory of covered systems and maintain up-to-date contact and location information to ensure timely technician dispatch. Document data-handling policies for retained media to meet compliance requirements and communicate any access or security procedures to the HP technician before the onsite visit.

Specifications

Type:
On-site
Number of years:
1 year(s)
On-site support:
Yes
All features

Features

Type:
On-site
Service type:
Next Business Day
Number of years:
1 year(s)
On-site support:
Yes
Response time:
9

Supplier features

Coverage details:
Standard workdays - 9 hours
Support type:
Onsite repair
Place of service:
Onsite
Warranty coverage:
Post warranty
Duration:
1 year
Response time:
Next business day response
Service method:
Onsite repair
Additional information:
Excludes external monitor
Additional support option:
Defective media retention
Care Pack type:
Electronic
Coverage period (months):
12
Warranty type:
P

Description

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Reasons to buy

Next-business-day on-site response

We’ll be there the next business day. A certified technician will arrive at your location the next business day to diagnose and repair covered desktop or server hardware, minimizing downtime for your operations.

Convenient in-person repairs and parts replacement

On-site service includes in-person repairs and parts replacement to restore your system quickly and reliably. Our specialists work standard business hours, providing focused support nine hours a day, five days a week.

Defective media retention for secure handling

Retain control of failed storage media with Defective Media Retention included in this service. This ensures secure handling of sensitive data when a drive or other storage component fails and is replaced during service.

Expert support you can trust

Rely on knowledgeable HP-trained technicians who deliver efficient troubleshooting and repairs so your hardware is returned to full functionality as soon as possible.

Flexible assistance — remote or on-site

Help is on the line — or at your door. Our support specialists will assess the situation and provide remote guidance when appropriate or dispatch an on-site technician when hands-on service is required.

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Stock data
Warehouse Stock Delivery to the store Store Price
BT10 100 Wednesday Best delivery 40.49 € Best price
Available only for legal entities
Warehouse Stock Delivery to the store Store Price
BT11 100 17.07.2026 40.49 €
40.49 €
Stock: 100
Delivery Date: Wednesday Best delivery
Warehouse: BT10
Available only for legal entities
40.49 €
Stock: 100
Delivery Date: 17.07.2026
Warehouse: BT11

Customer reviews

Customer questions

FAQ

How much does the HP 1 Year Post Warranty Next Business Day On-site Support cost, and is it available for purchase?

The price is 40.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
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Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.