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header-product On-site Desktop Hardware Support HP 1 year Post Warranty Next Business Day, 9 h response
29.49 €

On-site Desktop Hardware Support HP 1 year Post Warranty Next Business Day, 9 h response

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On-site Desktop Hardware Support HP 1 year Post Warranty Next Business Day, 9 h response

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Short description

On-site desktop hardware support from HP for one year after warranty expiry. Provides next-business-day on-site service with a 9-hour response time for desktop hardware faults, diagnostics and repairs. Intended to minimize downtime for offices and home workstations by delivering certified technician visits and hardware replacement or repair services.
Available at price 29.49 €: 100 pcs.
Total available for order: 300 pcs.
Warranty: 2 Years
SKU: 10679794
free shipment

Cheapest delivery:

Venipak Pickup LV, Venipak Locker LV

Pick-up points

Venipak Pickup LV

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Wednesday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
06.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 1.00 kg)
Parcel couriers
Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
06.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
payment
Payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay
Together cheaper
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Product information

Description

On-site desktop hardware support from HP provides one year of post-warranty coverage for desktop systems. This service supplies certified technician visits and hardware diagnostics, repair or replacement with next-business-day on-site delivery and a 9-hour response time objective. It is designed to reduce downtime by ensuring timely access to trained personnel and approved replacement parts for eligible desktop computers after the standard warranty period ends.

Advantages

This HP on-site support offers predictable, business-class response times and access to manufacturer-trained technicians who perform on-site diagnostics, hardware repair and part replacement. The service reduces the need for internal troubleshooting resources and can shorten repair cycles by providing direct, coordinated support through HP. Coverage for one year after warranty expiry helps maintain continuity of service for desktop equipment in offices and remote work environments.

Suitable for

  • Small and medium office desktops requiring reliable post-warranty hardware support
  • Home office workstations where prompt on-site repair minimizes productivity loss
  • IT teams that need predictable, next-business-day hardware service without maintaining spare technicians
  • Environments with single-site desktop deployments where onsite visits are preferable to depot repair

Key specifications

  • Service type: on-site hardware support for desktop systems
  • Coverage period: 1 year after original warranty expiration
  • Response objective: next business day on-site visit with a 9-hour response commitment
  • Scope: hardware diagnostics, repair and replacement of faulty components
  • Technician: HP-certified technician provided for on-site service

How to use

When a hardware fault occurs, contact HP support using the designated service channel and provide the desktop model and fault details. HP will triage the request, perform remote diagnostics if applicable, and schedule an on-site technician visit for the next business day within the stated response objective. The technician will diagnose the issue on-site, perform necessary repairs or replace defective components using approved parts, and verify system operation before completing the service call.

Usage recommendations

Keep product serial numbers, service agreement information and a brief description of the observed fault available when requesting service. Ensure the workspace is accessible for the technician and that important data is backed up before repair actions that might involve component replacement. Use this service for post-warranty desktops where on-site response and certified repairs are preferred over depot service.

Specifications

Type:
On-site
Number of years:
1 year(s)
On-site support:
Yes
All features

Features

Type:
On-site
Service type:
Next Business Day
Number of years:
1 year(s)
On-site support:
Yes
Response time:
9

Supplier features

Coverage details:
Standard workdays - 9 hours
Support type:
Onsite repair
Place of service:
Onsite
Warranty coverage:
Post warranty
Duration:
1 year
Response time:
Next business day response
Service method:
Onsite repair
Additional information:
Excludes external monitor
Care Pack type:
Electronic
Coverage period (months):
12
Warranty type:
P

Description

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Reasons to buy

Next-business-day on-site service for minimal downtime

We’ll be there the next business day. When a covered desktop hardware fault occurs after your warranty ends, certified HP technicians arrive at your location the next business day to diagnose and repair the problem — helping you get back to work quickly and with minimal interruption.

Fast 9-hour response window

Our experts provide a 9-hour response service, ensuring timely attention to hardware issues during business hours. This rapid response helps reduce operational delays and restores critical desktop systems sooner.

Experienced, reliable support you can trust

Support you can count on: HP-trained specialists deliver professional diagnostics, parts replacement and repairs. Their knowledge and efficient processes mean your hardware is restored to proper working order as quickly as possible.

Flexible assistance—remote or in-person

Help is on the line — or at your door. Our support team will determine the most effective way to resolve the issue, providing phone-based troubleshooting when appropriate and in-person service when needed.

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Stock data
Warehouse Stock Delivery to the store Store Price
BT10 100 Wednesday Best delivery 29.49 € Best price
Available only for legal entities
Warehouse Stock Delivery to the store Store Price
BT11 200 17.07.2026 29.49 €
29.49 €
Stock: 100
Delivery Date: Wednesday Best delivery
Warehouse: BT10
Available only for legal entities
29.49 €
Stock: 200
Delivery Date: 17.07.2026
Warehouse: BT11

Customer reviews

Customer questions

FAQ

How much does the HP On-site Desktop Support — 1 year Post Warranty cost, and is it available for purchase?

The price is 29.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
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Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.