HP 5 year Active Care Next Business Day Response Onsite Support

Name: HP 5 year Active Care U17XTE
Brand: HP
SKU: 4979132
Price: 335.49 EUR
Availability: InStock

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HP 5 year Active Care Next Business Day Response Onsite Notebook Hardware Support

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Short description

HP 5 year Active Care Next Business Day Response Onsite Notebook Hardware Support provides comprehensive hardware support for your notebook. This service ensures that any hardware issues are addressed promptly with next business day response. Ideal for businesses that rely on their notebooks for daily operations, this support plan minimizes downtime and enhances productivity.

Available for order: 100 pcs.

Warranty: 2 Years

SKU: 4979132

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Deliver the order:

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to the Customer Service Center at Kengaraga 2b, Riga

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

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free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

16.06.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 1.00 kg)

Parcel couriers

Latvijas Pasts pakomāts / Unisend / DPD Paku skapis / Omniva / Venipak Pickup / Venipak Locker / Latvijas Pasts nodaļa

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From 1.99 €

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All payment Methods:

Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment

36 months installment: from 9.32 euros per month

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Product information

Description

HP 5 year Active Care Next Business Day Response Onsite Notebook Hardware Support delivers hardware support for notebooks with a commitment to next business day onsite response. The service covers diagnosis and onsite repairs for qualifying hardware issues, aiming to reduce downtime for businesses that depend on their notebooks for daily operations.

Advantages

This five‑year Active Care plan ensures faster onsite response after a qualifying remote support attempt, combining remote diagnostics and automated alerts to help identify potential issues early. The service is designed to simplify incident handling and provide consistent hardware support coverage over the contract term.

Suitable for

Small and medium businesses that require predictable hardware support
Enterprises with distributed notebook fleets needing onsite repairs
Users who prefer next business day onsite response to minimize downtime

Key specifications

Brand: HP
Service: Active Care Next Business Day Response Onsite
Duration: 5 year(s)
Product type: Notebook hardware support / onsite repair
Manufacturer part number (MPN): U17XTE

How to use

When a hardware issue occurs, contact HP support as specified in your service terms. HP will perform remote diagnostics and, if required, dispatch a technician for onsite repair with next business day response. Provide the notebook serial number and any incident details to facilitate faster service.

Usage recommendations

Maintain up-to-date system information and ensure accessibility for the technician. Keep backups of important data before service visits, and review the full service terms for coverage details and any exclusions.

Specifications

Number of years:: 5 year(s)

All features

Features

Number of years:: 5 year(s)
License quantity:: 1

Packaging data

Quantity per pack:: 1 pc(s)

Supplier features

Coverage details:: Standard workdays - 9 hours
Support type:: Active Care
Place of service:: Remote and Onsite
Warranty coverage:: In warranty
Duration:: 5 years
Response time:: Next business day response
Service method:: Onsite and Predictive Support
Care Pack type:: Electronic
Coverage period (months):: 60
Warranty type:: S

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Instructions

mmo_85835646_1715009402_6076_28458.pdf

hp-U17XTE-4979132.pdf

hp-U17XTE-4979132(1).pdf

hp-U17XTE-4979132(2).pdf

hp-U17XTE-4979132(3).pdf

hp-U17XTE-4979132(4).pdf

hp-U17XTE-4979132(5).pdf

hp-U17XTE-4979132(6).pdf

hp-U17XTE-4979132(7).pdf

mmo_85835646_1737377795_8481_1022210.pdf

Description

Instructions

mmo_85835646_1715009402_6076_28458.pdf

hp-U17XTE-4979132.pdf

hp-U17XTE-4979132(1).pdf

hp-U17XTE-4979132(2).pdf

hp-U17XTE-4979132(3).pdf

hp-U17XTE-4979132(4).pdf

hp-U17XTE-4979132(5).pdf

hp-U17XTE-4979132(6).pdf

hp-U17XTE-4979132(7).pdf

mmo_85835646_1737377795_8481_1022210.pdf

Machine translation. Load original

Reasons to buy

Fast response times

Optimize uptime with predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before they impact employee productivity.

Quickly resolve device issues for users

Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and prompts IT to schedule a repair at the end user’s convenience.

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Customer questions

FAQ

How much does the HP 5 year Active Care Next Business Day Response Onsite Support cost, and is it available for purchase?

The price is 335.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can HP 5 year Active Care Next Business Day Response Onsite Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the HP 5 year Active Care Next Business Day Response Onsite Support online, and the application process is as simple as possible:

Select the product on the website and add it to your cart;
When placing your order, choose the payment method “Installments”;
Fill in the required details for the lending partner;
Receive a decision within a few minutes.

For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for HP 5 year Active Care Next Business Day Response Onsite Support?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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