HP 5 year Active Care Next Business Day Onsite Support

Name: HP 5 year Active Care U18HBE
Brand: HP
SKU: 4978903
Price: 111.49 EUR
Availability: InStock

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HP 5 year Active Care Next Business Day Onsite Desktop Hardware Support

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Short description

HP 5 year Active Care Next Business Day Onsite Desktop Hardware Support provides comprehensive hardware assistance for desktops. This service ensures next business day response for hardware issues, minimizing downtime and enhancing productivity. Ideal for businesses that rely on their desktop systems for daily operations.

Available at price 111.49 €: 100 pcs.

Total available for order: 300 pcs.

Warranty: 2 Years

SKU: 4978903

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Deliver the order:

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to the Customer Service Center at Kengaraga 2b, Riga

Wednesday {{selectedOffer.officeDeliveryString}}

free

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

Wednesday {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

15.06.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 1.00 kg)

Parcel couriers

Latvijas Pasts pakomāts / Unisend / DPD Paku skapis / Omniva / Venipak Pickup / Venipak Locker / Latvijas Pasts nodaļa

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From 1.99 €

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All payment Methods:

Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment

36 months installment: from 3.10 euros per month

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Product information

Description

HP Active Care provides IT teams with remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response to maintain device uptime and speed up issue resolution on HP devices.

Advantages

HP Active Care combines proactive monitoring and remote support to reduce downtime and simplify device maintenance. The service offers predictive analytics to identify potential issues early, remediation services to resolve problems, and onsite response the next business day when needed.

Key specifications

Support type: Remote technical support and onsite response
Analytics: Predictive device health analytics
Remediation: Remote remediation services
Onsite response: Next Business Day Onsite Response

How to use

Enroll eligible HP devices in the HP Active Care service through your HP account or authorized reseller. When support is required, contact HP Active Care via the provided support channels to initiate remote diagnostics and remediation; if an issue cannot be resolved remotely, schedule Next Business Day Onsite Response through HP.

Recommendations

Use HP Active Care for business-critical HP devices where maintaining uptime and rapid issue resolution are priorities. Verify device eligibility and service terms before enrollment to ensure coverage meets your operational needs.

Specifications

Number of years:: 5 year(s)

All features

Features

Number of years:: 5 year(s)
License quantity:: 1

Packaging data

Quantity per pack:: 1 pc(s)

Supplier features

Coverage details:: Standard workdays - 9 hours
Support type:: Active Care
Place of service:: Remote and Onsite
Warranty coverage:: In warranty
Duration:: 5 years
Response time:: Next business day response
Service method:: Onsite and Predictive Support
Care Pack type:: Electronic
Coverage period (months):: 60
Warranty type:: S

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Reasons to buy

Fast response times

Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

Quick resolutions

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime

Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

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Warehouse	Stock	Delivery to the store	Store Price
BT10	100	Wednesday Best delivery	111.49 €

Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
BT11	200	30.06.2026	111.49 €

111.49 €

Stock: 100

Delivery Date: Wednesday Best delivery

Warehouse: BT10

Available only for legal entities

111.49 €

Stock: 200

Delivery Date: 30.06.2026

Warehouse: BT11

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Customer questions

FAQ

How much does the HP 5 year Active Care Next Business Day Onsite Support cost, and is it available for purchase?

The price is 111.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can HP 5 year Active Care Next Business Day Onsite Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the HP 5 year Active Care Next Business Day Onsite Support online, and the application process is as simple as possible:

Select the product on the website and add it to your cart;
When placing your order, choose the payment method “Installments”;
Fill in the required details for the lending partner;
Receive a decision within a few minutes.

For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

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