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header-product HP 5 year Active Care Next Business Day Onsite with Defective Media Retention DT HW Supp
164.49 €

HP 5 year Active Care Next Business Day Onsite with Defective Media Retention DT HW Supp

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HP 5 year Active Care Next Business Day Onsite with Defective Media Retention DT HW Supp

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Short description

HP 5 year Active Care Next Business Day Onsite provides comprehensive hardware support with next business day service. It includes defective media retention, ensuring that you can keep your faulty drives for data security. Ideal for businesses that require reliable IT support and quick response times.
Available at price 164.49 €: 100 pcs.
Total available for order: 300 pcs.
Warranty: 2 Years
SKU: 4980405
free shipment

Cheapest delivery:

Venipak Pickup LV, Venipak Locker LV

Pick-up points

Venipak Pickup LV

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Wednesday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
06.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 1.00 kg)
Parcel couriers
Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
06.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
0 credit

pay in 3 equal parts

today

0 €

afterward

3 mth. х 54.83 €

overpayment

0 €

All payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment
36 months installment: from 4.57 euros per month
Together cheaper
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Product information

Description

HP 5 year Active Care Next Business Day Onsite with Defective Media Retention DT HW Supp is a five‑year hardware support service designed for businesses that need prompt onsite repairs and secure handling of failed storage media. The service delivers next business day onsite response for covered hardware incidents and allows your organization to retain defective drives to meet data privacy and compliance requirements. The support includes access to AI‑powered predictive issue detection, alerts and automation to help limit interruptions and streamline service delivery.

Advantages

This support offering provides predictable response times with next business day onsite service, reducing equipment downtime. Defective media retention gives you control over failed storage devices, helping to protect sensitive data and maintain regulatory compliance. The five‑year term ensures extended coverage beyond standard warranties, and the inclusion of AI‑driven predictive features helps identify and address issues proactively.

Suitable for

  • Businesses that require predictable onsite hardware support
  • Organizations handling sensitive or regulated data that need to retain failed drives
  • IT departments that prefer extended coverage beyond the factory warranty
  • Environments where rapid replacement or repair reduces operational disruption

Key specifications

  • Service duration: 5 year(s)
  • Response time: Next business day onsite service
  • Coverage type: Onsite hardware support for eligible devices
  • Defective media retention: Customer retains failed storage media
  • Support features: AI‑powered predictive issue detection, alerts and automation

How to use

Register the service against the eligible HP device according to HP activation procedures and keep records of the service contract. When a hardware issue occurs, contact HP support via the provided channels to log a case. HP will diagnose the problem remotely when possible and dispatch a trained technician for next business day onsite service if required. If a storage device fails and is eligible under the terms, HP will allow the customer to retain the defective media when the technician completes the service.

Usage recommendations

For effective use, ensure devices are enrolled and contact details are up to date so predictive alerts and automated diagnostics reach your IT team; maintain an internal log of retained media for chain‑of‑custody and compliance purposes.

Specifications

Number of years:
5 year(s)
All features

Features

Number of years:
5 year(s)
License quantity:
1

Packaging data

Quantity per pack:
1 pc(s)

Supplier features

Coverage details:
Standard workdays - 9 hours
Support type:
Active Care
Place of service:
Remote and Onsite
Warranty coverage:
In warranty
Duration:
5 years
Response time:
Next business day response
Service method:
Onsite and Predictive Support
Additional support option:
Defective media retention
Care Pack type:
Electronic
Coverage period (months):
60
Warranty type:
S

Description

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Reasons to buy

Faster detection and minimized downtime

Optimize uptime with predictive detection that spots device issues early and notifies end users. This proactive monitoring helps identify needed repairs or replacements before problems affect employee productivity, keeping your business running smoothly.

Streamlined repair workflow for quick resolutions

Simplify and accelerate repairs with automated case generation: when an issue is detected and acknowledged, a support case is opened and IT is prompted to schedule next-business-day onsite service at a convenient time for the end user. Combined with HP’s 5 year Active Care Next Business Day Onsite coverage and defective media retention, this ensures reliable support and secure handling of faulty drives.

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Stock data
Warehouse Stock Delivery to the store Store Price
BT10 100 Wednesday Best delivery 164.49 €
Available only for legal entities
Warehouse Stock Delivery to the store Store Price
BT11 200 17.07.2026 164.49 €
164.49 €
Stock: 100
Delivery Date: Wednesday Best delivery
Warehouse: BT10
Available only for legal entities
164.49 €
Stock: 200
Delivery Date: 17.07.2026
Warehouse: BT11

Customer reviews

Customer questions

FAQ

How much does the HP 5 year Active Care Next Business Day Onsite cost, and is it available for purchase?

The price is 164.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can HP 5 year Active Care Next Business Day Onsite be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the HP 5 year Active Care Next Business Day Onsite online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for HP 5 year Active Care Next Business Day Onsite?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
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