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header-product HP 3 year Active Care Next Business Day Onsite Desktop Hardware Support
46.49 €

HP 3 year Active Care Next Business Day Onsite Desktop Hardware Support

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HP 3 year Active Care Next Business Day Onsite Desktop Hardware Support

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Short description

HP 3 year Active Care Next Business Day Onsite Desktop Hardware Support provides comprehensive assistance for your desktop hardware. With a response time of 9 hours, this on-site service ensures minimal downtime and expert support when you need it most. Ideal for businesses that rely on their desktop systems for daily operations.
Available at price 46.49 €: 100 pcs.
Total available for order: 300 pcs.
Warranty: 2 Years
SKU: 4980492
free shipment

Cheapest delivery:

Venipak Pickup LV, Venipak Locker LV

Pick-up points

Venipak Pickup LV

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Wednesday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
06.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 1.00 kg)
Parcel couriers
Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
06.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
payment
Payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay
Together cheaper
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Product information

Description

HP Active Care helps IT achieve optimal uptime and fast resolution support for HP desktop hardware. The HP 3 year Active Care Next Business Day Onsite Desktop Hardware Support (MPN: U18HWE) combines remote technical assistance, predictive device health analytics, remediation services, and next-business-day onsite response to reduce downtime and keep employees productive both in the office and on the go. The service includes a guaranteed response time and on-site support for desktop systems over a three-year period.

Advantages

This on-site support package provides a blend of remote troubleshooting and next-business-day onsite intervention, predictive diagnostics to identify potential issues before they escalate, and remediation services delivered by trained technicians. The three-year term and on-site coverage help organisations maintain business continuity and accelerate repair resolution for desktop hardware.

Suitable for

  • Small and medium businesses that depend on desktop systems for daily operations
  • IT departments needing predictable, fast on-site response for hardware faults
  • Offices requiring combined remote support and on-site repairs

Key specifications

  • Type: On-site
  • Term: 3 year(s)
  • On-site support: Yes
  • Response: Next Business Day (9-hour response window noted in product summary)
  • Brand: HP
  • MPN: U18HWE

How to use

Register the service using the device details and MPN provided by HP, then open a support case through HP’s support portal or by phone when hardware issues arise. HP Active Care technicians will perform remote diagnostics and, if needed, dispatch an on-site technician with next-business-day response to perform hardware remediation or repair at the customer location.

Usage recommendations

Maintain up-to-date device registration and warranty information with HP, document device symptoms when contacting support, and back up critical data before an on-site visit to streamline diagnostics and repair.

Specifications

Type:
On-site
Number of years:
3 year(s)
On-site support:
Yes
All features

Features

Type:
On-site
Service type:
Next Business Day
Number of years:
3 year(s)
On-site support:
Yes
Response time:
9

Supplier features

Coverage details:
Standard workdays - 9 hours
Support type:
Active Care
Place of service:
Remote and Onsite
Warranty coverage:
In warranty
Duration:
3 years
Response time:
Next business day response
Service method:
Onsite and Predictive Support
Care Pack type:
Electronic
Coverage period (months):
36
Warranty type:
S

Description

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Reasons to buy

Fast response times

Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

Quick resolutions

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime

Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

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Stock data
Warehouse Stock Delivery to the store Store Price
BT10 100 Wednesday Best delivery 46.49 €
Available only for legal entities
Warehouse Stock Delivery to the store Store Price
BT11 200 17.07.2026 46.49 €
46.49 €
Stock: 100
Delivery Date: Wednesday Best delivery
Warehouse: BT10
Available only for legal entities
46.49 €
Stock: 200
Delivery Date: 17.07.2026
Warehouse: BT11

Customer reviews

Customer questions

FAQ

How much does the HP 3 year Active Care Next Business Day Onsite Support cost, and is it available for purchase?

The price is 46.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
payment
Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
warranty
Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.