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header-product On-site Support HP 5 year Active Care Next Business Day Response Notebook Solution U52WCE
447.99 €

On-site Support HP 5 year Active Care Next Business Day Response Notebook Solution U52WCE

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On-site Support HP 5 year Active Care Next Business Day Response Notebook Solution U52WCE

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Short description

HP 5 year Active Care Next Business Day Response Onsite Notebook Solution Support provides comprehensive on-site assistance for your notebook. With a service time of 9 hours a day, 5 days a week, this support ensures quick response and resolution of issues, minimizing downtime and enhancing productivity for business users.
Available at price 447.99 €: 100 pcs.
Total available for order: 400 pcs.
Warranty: 2 Years
SKU: 5647582
free shipment

Cheapest delivery:

Venipak Pickup LV

Pick-up points

Venipak Pickup LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Tuesday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
03.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 1.00 kg)
Parcel couriers
Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
03.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
0 credit

pay in 3 equal parts

today

0 €

afterward

3 mth. х 149.33 €

overpayment

0 €

All payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment
36 months installment: from 12.44 euros per month
Together cheaper
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Product information

Description

HP 5 year Active Care Next Business Day Response Onsite Notebook Solution (U52WCE) provides on-site support for a notebook, combining AI-driven predictive detection, alerts and automation to reduce interruptions. The solution covers the base notebook hardware plus up to six additional peripherals sold together, such as monitors (maximum two), docking stations, wireless keyboards, wireless mice and headsets. Service is provided during business hours — 9 hours a day, 5 days a week — with next business day response to service requests.

Advantages

This on-site support plan delivers next business day response from trained technicians, covers the primary notebook and up to six bundled peripherals, and leverages AI-enabled predictive issue detection and alerts to identify potential problems earlier. The offering helps minimize downtime through a combination of remote support and convenient on-site repairs agreed within the service terms. The service duration is five years and it is intended for business use.

Suitable for

  • Businesses that require guaranteed on-site repair response for notebooks
  • IT departments managing employee notebooks and bundled peripherals
  • Workplaces where minimizing downtime for critical notebook users is important

Key specifications

  • Product name: On-site Support HP 5 year Active Care Next Business Day Response Notebook Solution
  • Manufacturer part number (MPN): U52WCE
  • Service length: 5 year(s)
  • Support type: On-site
  • Coverage: Base notebook hardware plus up to 6 additional peripherals (monitors up to 2, docking stations, wireless keyboards, wireless mice, headsets)
  • Service hours: 9 hours/day, 5 days/week
  • Response time: Next business day

How to use

Purchase and register the support solution with HP according to the provided ordering and registration instructions. When an issue arises, contact HP support via the documented channels to open a service request. HP will perform remote diagnostics, apply AI-driven detection where available, and if required schedule an on-site visit with next business day response within the defined service hours. Provide access to the notebook and any covered peripherals at the service location to allow the technician to perform repairs or replacements per the service terms.

Usage recommendations

Keep device serial numbers and service contract information accessible, maintain backups of important data before service visits, and ensure the workplace is ready for a technician to access the notebook and covered peripherals during the scheduled on-site appointment.

Specifications

Type:
On-site
Number of years:
5 year(s)
On-site support:
Yes
All features

Features

Type:
On-site
Service type:
Next Business Day
Number of years:
5 year(s)
On-site support:
Yes
Service time (hours x days):
9x5
Parts replacement:
Yes

Supplier features

Coverage details:
Standard workdays - 9 hours
Support type:
Active Care
Place of service:
Remote and Onsite
Warranty coverage:
In warranty
Duration:
5 years
Response time:
Next business day response
Service method:
Onsite and Predictive Support
Additional support option:
PC Solution
Care Pack type:
Electronic
Coverage period (months):
60
Warranty type:
S

Reasons to buy

Fast response times

Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before they impact employee productivity.

Quickly resolve device issues for users

Streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and prompts IT to schedule a repair at the end user's convenience.

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Stock data
Warehouse Stock Delivery to the store Store Price
BT10 100 Tuesday Best delivery 447.99 €
BT45 100 Wednesday 459.49 €
Available only for legal entities
Warehouse Stock Delivery to the store Store Price
BT11 200 16.07.2026 447.99 €
447.99 €
Stock: 100
Delivery Date: Tuesday Best delivery
Warehouse: BT10
459.49 €
Stock: 100
Delivery Date: Wednesday
Warehouse: BT45
Available only for legal entities
447.99 €
Stock: 200
Delivery Date: 16.07.2026
Warehouse: BT11

Customer reviews

Customer questions

FAQ

How much does the On-site Support HP 5 year Active Care Next Business Day Response Notebook cost, and is it available for purchase?

The price is 447.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 400 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can On-site Support HP 5 year Active Care Next Business Day Response Notebook be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the On-site Support HP 5 year Active Care Next Business Day Response Notebook online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for On-site Support HP 5 year Active Care Next Business Day Response Notebook?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
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