HP 5 year Onsite Care Workstation Hardware Support

Name: HP 5 year Onsite Care U61CXE
Brand: HP
SKU: 9198189
Price: 323.99 EUR
Availability: InStock

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HP 5 year Onsite Care Workstation Hardware Support U61CXE 9x5

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Short description

HP 5 year Onsite Care Workstation Hardware Support provides comprehensive on-site assistance for your workstation hardware. With 9x5 service hours, it ensures minimal downtime and quick resolution of hardware issues. Ideal for businesses that rely on their workstations for critical tasks, this support service enhances productivity and peace of mind.

Available at price 323.99 €: 100 pcs.

Total available for order: 300 pcs.

Warranty: 2 Years

SKU: 9198189

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to the Customer Service Center at Kengaraga 2b, Riga

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

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Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

15.06.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 1.00 kg)

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36 months installment: from 9.00 euros per month

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Product information

Description

HP 5 year Onsite Care Workstation Hardware Support provides on-site hardware support for workstations with coverage for five years and 9x5 service hours. The service restores device functionality at the workplace by dispatching qualified technicians to diagnose and repair hardware faults, helping to reduce downtime for employees who rely on workstation performance.

Advantages

This on-site support contract covers workstation hardware issues for a five-year term with 9x5 availability, enabling faster resolution of physical faults without the need to ship equipment. The service includes dispatch of trained technicians to the customer site, which simplifies repair logistics and helps maintain productivity for teams using the workstations.

Suitable for

Businesses using desktop workstations for design, engineering, or content creation
Offices that require predictable on-site hardware support during business hours
IT departments that prefer technician dispatch rather than depot repair

Key specifications

Service type: On-site hardware support
Coverage duration: 5 years
Service hours: 9x5 (business hours, five days a week)
Target equipment: Workstation hardware

How to use

When a hardware issue occurs, contact HP support using the channel provided with the service agreement. Provide the required information about the affected workstation and the nature of the fault. HP will schedule a technician visit during business hours to diagnose and repair the hardware on-site.

Usage recommendations

Keep a record of service agreement details and incident reports. Ensure workplace access for technicians during scheduled visits and perform regular backups of important data before on-site repairs.

Specifications

Type:: On-site
Number of years:: 5 year(s)

All features

Features

Type:: On-site
Number of years:: 5 year(s)
Service time (hours x days):: 9x5

Supplier features

Coverage details:: Standard workdays - 9 hours
Support type:: Onsite repair
Place of service:: Onsite
Warranty coverage:: In warranty
Duration:: 5 years
Response time:: Next business day response
Service method:: Onsite repair
Additional information:: Excludes external monitor
Care Pack type:: Electronic
Warranty type:: S

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Reasons to buy

Extend Protection Up to 5 Years

Keep your HP workstations covered with extended on-site hardware support for up to 5 years. This service minimizes unexpected repair costs by providing authorized repairs without additional out-of-pocket expenses, helping you control IT budgets and avoid downtime.

Fast Remote Support to Restore Productivity

Benefit from convenient remote assistance designed to resolve most issues quickly — with an 85% first‑time resolution rate — so employees can get back to work faster. Remote support is an efficient first step for diagnosing and fixing software and configuration problems.

Onsite Device Remediation for Complex Repairs

When issues require hands‑on attention, HP Onsite Care delivers professional on-site remediation to repair or replace faulty hardware components. This on‑site service ensures thorough resolution and reduces the time your workstation is out of service.

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Warehouse	Stock	Delivery to the store	Store Price
BT10	100	Wednesday Best delivery	323.99 €

Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
BT11	200	30.06.2026	323.99 €

323.99 €

Stock: 100

Delivery Date: Wednesday Best delivery

Warehouse: BT10

Available only for legal entities

323.99 €

Stock: 200

Delivery Date: 30.06.2026

Warehouse: BT11

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Customer questions

FAQ

How much does the HP 5 year Onsite Care Workstation Hardware Support cost, and is it available for purchase?

The price is 323.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can HP 5 year Onsite Care Workstation Hardware Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the HP 5 year Onsite Care Workstation Hardware Support online, and the application process is as simple as possible:

Select the product on the website and add it to your cart;
When placing your order, choose the payment method “Installments”;
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Receive a decision within a few minutes.

For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

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