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header-product Service: HP 1 Year Post-Warranty Active Care Next Business Day Notebook Hardware Support (Remote & Onsite)
120.99 €

Service: HP 1 Year Post-Warranty Active Care Next Business Day Notebook Hardware Support (Remote & Onsite)

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Service: HP 1 Year Post-Warranty Active Care Next Business Day Notebook Hardware Support (Remote & Onsite)

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Short description

HP 1 Year Post-Warranty Active Care Next Business Day Notebook Hardware Support provides one year of post-warranty hardware service for notebooks with Active Care coverage. Service includes remote diagnostics and onsite repairs with next business day response. Intended to minimize downtime by addressing hardware failures, onsite parts replacement, and technical support for business and personal notebooks.
Available at price 120.99 €: 100 pcs.
Total available for order: 300 pcs.
Warranty: 2 Years
SKU: 12220549
free shipment

Cheapest delivery:

Venipak Pickup LV, Venipak Locker LV

Pick-up points

Venipak Pickup LV

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Wednesday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
06.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 1.00 kg)
Parcel couriers
Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
06.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
0 credit

pay in 3 equal parts

today

0 €

afterward

3 mth. х 40.33 €

overpayment

0 €

All payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment
36 months installment: from 3.36 euros per month
Together cheaper
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Product information

Description

HP 1 Year Post-Warranty Active Care Next Business Day Notebook Hardware Support delivers one year of hardware service for notebooks after the manufacturer warranty period ends. The service combines remote diagnostics and next-business-day onsite repairs to reduce device downtime. It covers hardware fault diagnosis, recommended remediation paths, and onsite parts replacement when required, with automated alerts and integration to ticketing processes to streamline IT workflows.

Advantages

This Active Care service provides a predictable response time with next-business-day onsite support following remote diagnosis, helping to restore notebook functionality quickly. Remote troubleshooting reduces unnecessary site visits while AI-enabled predictive insights and end-user alerts help identify issues earlier. The service supports coordination between remote technicians and onsite engineers to minimize disruption and simplify parts replacement and verification.

Suitable for

  • Business notebooks used in office or hybrid work environments
  • Personal laptops no longer covered by original warranty requiring hardware support
  • IT teams seeking to streamline incident intake with automated alerts and ticketing
  • Organizations aiming to reduce device downtime and accelerate repairs

Key specifications

  • Service duration: 12 months of post-warranty hardware support
  • Response time: next business day onsite response after remote diagnosis
  • Support scope: remote diagnostics, troubleshooting, and onsite hardware repair or replacement
  • Coverage: notebook hardware components and onsite parts replacement as required
  • Integration: end-user alerts and automated IT ticketing workflows
  • Availability: business days for onsite service; remote support may be available outside onsite hours depending on case

How to use

Contact HP support to register the notebook for the service and provide device details and location. When an issue occurs, initiate remote diagnostics through the designated support channel so technicians can assess the problem and attempt remote resolution. If the issue requires physical intervention, HP will schedule a next-business-day onsite visit to perform repairs or replace faulty hardware components. Maintain clear contact details and access instructions for the onsite engineer to ensure timely service.

Usage recommendations

Keep system software and firmware up to date and enable any available diagnostic or telemetry features to take advantage of predictive alerts. Back up important data before onsite repair visits and provide accurate device location and access information to reduce service delays.

All features

Features

UNSPSC-code:
81111812

Supplier features

Coverage details:
Standard workdays - 9 hours
Support type:
Active Care
Place of service:
Remote and Onsite
Warranty coverage:
Post warranty
Duration:
1 year
Response time:
Next business day response
Service method:
Onsite and Predictive Support
Additional support option:
Active Care
Care Pack type:
Electronic
Coverage period (months):
12
Warranty type:
P

Description

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Reasons to buy

Fast response times

Ensure minimal downtime with predictive detection that identifies potential device issues early and notifies end users. This proactive approach helps you plan repairs and replacements before problems affect productivity, preserving business continuity.

Streamlined issue resolution for users

Simplify and accelerate support with automated case generation that opens a repair case when an issue is acknowledged. IT receives clear prompts to schedule remote diagnostics or onsite repairs at a convenient time for the user, delivering faster recovery and less disruption.

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Stock data
Warehouse Stock Delivery to the store Store Price
BT10 100 Wednesday Best delivery 120.99 €
Available only for legal entities
Warehouse Stock Delivery to the store Store Price
BT11 200 17.07.2026 120.99 €
120.99 €
Stock: 100
Delivery Date: Wednesday Best delivery
Warehouse: BT10
Available only for legal entities
120.99 €
Stock: 200
Delivery Date: 17.07.2026
Warehouse: BT11

Customer reviews

Customer questions

FAQ

How much does the HP 1 Year Post-Warranty Active Care Next Business Day cost, and is it available for purchase?

The price is 120.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can HP 1 Year Post-Warranty Active Care Next Business Day be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the HP 1 Year Post-Warranty Active Care Next Business Day online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

Where can I download the instructions for HP 1 Year Post-Warranty Active Care Next Business Day?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
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14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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