Pickup and Return Support HP U7869E

Name: Pickup and Return Support HP U7869E
Brand: HP
SKU: 882674
Price: 167.99 EUR
Availability: InStock

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Short description

HP 5 year Pickup and Return Notebook Hardware Support provides comprehensive coverage for your notebook. This service ensures that your device is picked up, repaired, and returned to you without hassle. With a duration of 5 years, it offers peace of mind against hardware failures, allowing you to focus on your work without worrying about unexpected repair costs.

Available at price 167.99 €: 100 pcs.

Total available for order: 300 pcs.

Warranty: 2 Years

SKU: 882674

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Deliver the order:

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to the Customer Service Center at Kengaraga 2b, Riga

Wednesday {{selectedOffer.officeDeliveryString}}

free

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

Wednesday {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

15.06.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 1.00 kg)

Parcel couriers

Latvijas Pasts pakomāts / Unisend / DPD Paku skapis / Omniva / Venipak Pickup / Venipak Locker / Latvijas Pasts nodaļa

15.06.2026 {{selectedOffer.parcelStationDeliveryString}}

From 1.99 €

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All payment Methods:

Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment

36 months installment: from 4.67 euros per month

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Product information

Description

Pickup and Return Support HP U7869E is a 5 year Pick-up & return service for HP notebooks that provides hardware repair coverage with remote telephone support and offsite repair at an HP-designated repair center. The service includes collection of the device, diagnostics and necessary repairs at the repair facility, replacement parts and materials, labor, and return shipping to the customer.

Advantages

This HP Pickup and Return service reduces onsite logistics by handling collection and return shipping, covers parts and labor for eligible hardware failures, and includes remote telephone support to help diagnose issues before repair. The five-year duration ensures extended protection and predictable support costs over the service term.

Suitable for

Businesses and individuals using HP notebooks who want extended hardware coverage
Users who prefer offsite repairs handled by an HP-designated repair center
Environments where centralized repair logistics and return shipping are preferred

Key specifications

Brand: HP
Model / MPN: U7869E
Type: Pick-up & return
Duration: 5 year(s)
Coverage includes: pickup, offsite repair, parts and materials, labor, return shipping, and remote telephone support

How to use

Contact HP support by phone to initiate service when a covered hardware issue occurs. HP will arrange pickup of the notebook, perform diagnostics and repairs at an HP-designated repair center, and return the device once repairs are complete. Keep your proof of purchase and service details (MPN U7869E) available when requesting service.

Usage recommendations

Register the service under the device serial number and retain documentation of the coverage period. Use remote telephone support first to confirm eligibility and to possibly resolve issues without requiring pickup.

Specifications

Type:: Pick-up&return
Number of years:: 5 year(s)

All features

Features

Type:: Pick-up&return
Number of years:: 5 year(s)
HP segment:: Business, Enterprise

Supplier features

Coverage details:: Standard workdays - 9 hours
Support type:: Pickup and return
Place of service:: Offsite
Warranty coverage:: In warranty
Duration:: 5 years
Response time:: Repaired within 3-7 business days
Service method:: Depot repair
Additional information:: Excludes external monitor
Care Pack type:: Electronic
Coverage period (months):: 60
Warranty type:: S
Logistics options:: Courier pick up and return

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Instructions

mmo_1197252_1721916535_949_12117.pdf

Description

Instructions

mmo_1197252_1721916535_949_12117.pdf

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Reasons to buy

Enjoy door-to-door service

HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.

Reduce your costs

For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.

Get high-quality support

HP’s expert technicians have the tools and resources to repair your equipment properly.

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Warehouse	Stock	Delivery to the store	Store Price
BT10	100	Wednesday Best delivery	167.99 €
BT45	100	Thursday	173.99 €

Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
BT11	100	30.06.2026	167.99 €

167.99 €

Stock: 100

Delivery Date: Wednesday Best delivery

Warehouse: BT10

173.99 €

Stock: 100

Delivery Date: Thursday

Warehouse: BT45

Available only for legal entities

167.99 €

Stock: 100

Delivery Date: 30.06.2026

Warehouse: BT11

Customer reviews

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Customer questions

FAQ

How much does the Pickup and Return Support HP U7869E cost, and is it available for purchase?

The price is 167.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can Pickup and Return Support HP U7869E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Pickup and Return Support HP U7869E online, and the application process is as simple as possible:

Select the product on the website and add it to your cart;
When placing your order, choose the payment method “Installments”;
Fill in the required details for the lending partner;
Receive a decision within a few minutes.

For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Pickup and Return Support HP U7869E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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