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header-product Service Pack HP 1y PW Premium+ Onsite DMR NB — HP U95XNPE one-year premium onsite support
32.49 €

Service Pack HP 1y PW Premium+ Onsite DMR NB — HP U95XNPE one-year premium onsite support

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Service Pack HP 1y PW Premium+ Onsite DMR NB — HP U95XNPE one-year premium onsite support

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Service Pack HP 1y PW Premium+ Onsite DMR NB — HP U95XNPE one-year premium onsite support

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Short description

HP 1y PW Premium+ Onsite DMR NB (MPN U95XNPE) is a one‑year premium onsite service pack from HP providing next‑business‑day onsite support and parts replacement for covered notebooks. Designed to minimize downtime, it covers hardware diagnostics, repair coordination, and authorized onsite technician visits to restore device functionality at customer locations.
Available at price 32.49 €: 100 pcs.
Total available for order: 200 pcs.
Warranty: 2 Years
SKU: 12269651
free shipment

Cheapest delivery:

Venipak Locker LV

Pick-up points

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Monday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
02.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 €
Parcel couriers
Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Venipak Pickup LV / Latvijas Pasts nodaļa
02.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
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Payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay
Together cheaper
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Product information

Description

HP 1y PW Premium+ Onsite DMR NB is a one-year post-warranty onsite support service for HP notebook computers. The service includes Premium+ level coverage with onsite assistance and telemetry/diagnostic monitoring and response (DMR) to help address hardware issues that arise after the factory warranty period.

Advantages

This service provides one year of post-warranty onsite repairs performed by trained technicians, combined with telemetry and diagnostic monitoring to help identify and resolve hardware faults more efficiently. Having onsite coverage reduces downtime by allowing repairs to be carried out at the device location, and Premium+ terms typically prioritize response and service quality compared with basic support options.

Suitable for

  • Businesses or users who need continued hardware support after the standard warranty expires
  • Environments where minimizing notebook downtime is important
  • Users who prefer onsite technician visits rather than mail-in repairs

When it may not be suitable

This service is focused on hardware support and onsite repairs; it does not substitute for software support, user training, or coverage for accidental damage unless such coverage is explicitly included in the underlying terms. If you already have equivalent or broader coverage through another plan, this specific one-year post-warranty onsite package may duplicate existing services.

Key specifications

  • Service duration: 1 year
  • Service type: Post-warranty onsite support for notebooks
  • Coverage elements: Onsite technician visits and telemetry/diagnostic monitoring
  • Brand: HP

How to use

Purchase and register the service according to HP’s activation procedure, ensuring the service is linked to the specific notebook serial number. When a hardware issue occurs after the factory warranty, contact HP support via the provided channels, request onsite service, and allow an authorized technician to perform diagnostics and repairs using telemetry data where applicable.

What to consider before purchase

  • Confirm the service start date and that it applies to your notebook model and serial number
  • Check whether accidental damage or software support is required and whether it is included
  • Review response-time terms and any geographical restrictions on onsite service

Usage recommendations

Keep device serial numbers and proof of purchase accessible, perform regular backups before scheduled repairs, and document any recurring issues to share with HP support for faster diagnosis.

All features

Features

UNSPSC-code:
81111812

Supplier features

Coverage details:
Standard workdays - 9 hours
Support type:
AI-powered insights w/onsite repair
Place of service:
Remote and Onsite
Warranty coverage:
Post warranty
Duration:
1 year
Response time:
Next business day response
Service method:
Onsite and Predictive Support
Additional support option:
Defective media retention
Care Pack type:
Electronic
Coverage period (months):
12

Description

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Reasons to buy

Fast response times

Ensure maximum uptime with proactive detection and timely alerts that identify device issues before they disrupt work. This service helps prioritize repairs and parts replacement so IT teams can act quickly to maintain employee productivity.

Streamlined repair process

Resolve device problems faster with automated case creation that opens a support ticket as soon as an issue is acknowledged. IT is guided to schedule convenient onsite repairs by an authorized technician, simplifying coordination and reducing downtime for end users.

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Stock data
Warehouse Stock Delivery to the store Store Price
BT10 100 Monday Best delivery 32.49 € Best price
Available only for legal entities
Warehouse Stock Delivery to the store Store Price
BT11 100 15.07.2026 32.49 €
32.49 €
Stock: 100
Delivery Date: Monday Best delivery
Warehouse: BT10
Available only for legal entities
32.49 €
Stock: 100
Delivery Date: 15.07.2026
Warehouse: BT11

Customer reviews

Customer questions

FAQ

How much does the HP 1y PW Premium+ Onsite DMR NB — HP U95XNPE cost, and is it available for purchase?

The price is 32.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
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Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.