HP UJ392E 4-year Next Business Day Hardware Support

Name: HP UJ392E 4-year Next Business UJ392E
Brand: HP
SKU: 851587
Price: 30.99 EUR
Availability: InStock

EcoFlow – energy without limits

Powerful EcoFlow stations for energy anywhere!

HP UJ392E 4-year Next Business Day Response Advanced Exchange hardware support for docking station

Fast shipping

Keep track of price changes You keep track of price changes

Scan qr code below, or type in manually: {{secretKey}}

Forgot password? Registration

Short description

HP UJ392E is a 4-year Next Business Day Response Advanced Exchange hardware support plan for a docking station. It provides business-focused coverage with advanced exchange replacement and next-business-day response to minimise equipment downtime. Intended for organisations using HP docking stations, it simplifies hardware replacement and helps maintain productivity over the contract term.

Available at price 30.99 €: 50 pcs.

Total available for order: 350 pcs.

Warranty: 2 Years

SKU: 851587

Learn more

Deliver the order:

{{ userCountryName }}

to the Customer Service Center at Kengaraga 2b, Riga

Wednesday {{selectedOffer.officeDeliveryString}}

free

All delivery methods Hide details

Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

Wednesday {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

15.06.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 1.00 kg)

Parcel couriers

Latvijas Pasts pakomāts / Unisend / DPD Paku skapis / Omniva / Venipak Pickup / Venipak Locker / Latvijas Pasts nodaļa

15.06.2026 {{selectedOffer.parcelStationDeliveryString}}

From 1.99 €

More about delivery methods

Payment Methods:

Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay

More about payment methods

You saving {{productBundleYouSave | formatAmount}}

Product information

Description

HP UJ392E is a 4-year Next Business Day Response Advanced Exchange hardware support plan for HP docking stations. The service includes remote technical assistance to diagnose issues and, if a hardware replacement is required, HP will ship a replacement docking station the next business day along with a prepaid waybill to return the defective unit.

Advantages

This support plan reduces downtime by combining remote problem diagnosis and telephone technical support with an expedited replacement service. The advanced exchange process uses prepaid shipping materials and door-to-door delivery to simplify returns and minimise the time your organisation is without a working docking station.

Suitable for

IT departments managing multiple HP docking stations
Businesses that require fast hardware replacement to maintain productivity
Organisations seeking predictable support coverage for a 4-year period

Key specifications

Service type: Next Business Day Response Advanced Exchange
Duration: 4 year(s)
Coverage: Hardware support for HP docking stations
Includes: Remote technical diagnosis, telephone support, prepaid return waybill, next-business-day replacement shipment
Brand / MPN: HP / UJ392E
EAN: 4053162235489

How to use

Contact HP support by telephone or through the official support channel to report a malfunction and receive remote diagnosis and troubleshooting. If the issue cannot be resolved remotely and a replacement is authorised, HP will dispatch a replacement docking station for delivery on the next business day and provide a prepaid waybill and return instructions for the defective unit.

Usage recommendations

Register the support plan and keep the service contract information accessible; when contacting support, have the docking station serial number, proof of purchase and the UJ392E plan details available to speed up verification and replacement processing.

Specifications

Number of years:: 4 year(s)

All features

Features

Number of years:: 4 year(s)
UNSPSC-code:: 81111812
HP segment:: Business, Enterprise

Supplier features

Coverage details:: Standard workdays - 9 hours
Support type:: Exchange
Place of service:: Offsite
Warranty coverage:: In warranty
Duration:: 4 years
Response time:: Next business day response
Service method:: Advanced unit exchange
Care Pack type:: Electronic
Coverage period (months):: 48
Warranty type:: S
Logistics options:: Courier shipment and defective return

Hide Show all

Instructions

mmo_57471298_1721912699_9832_13843.pdf

Description

Instructions

mmo_57471298_1721912699_9832_13843.pdf

Machine translation. Load original

Reasons to buy

Get a replacement unit the next business day

HP provides quick replacement of your failed hardware unit the day after it goes down, if the problem can't be resolved remotely.
Offers a convenient, cost-saving alternative to onsite hardware repair for your HP product for 5 years. HP external Monitor excluded.
Increase the return on your HP hardware investments and enjoy peace of mind. The longer the service plan you choose, the more reliable support you can expect from HP.

Freight costs paid by HP

HP provides packaging materials for shipment of your defective product and pays for shipping costs both ways.

Cost-effective, reliable solution

A convenient and cost-effective alternative to onsite support, HP Hardware Next Business Day Advance Exchange Service provides a fast and reliable service exchange for eligible products.

{{highlightedFeature.featureTitle}}:

{{getProductFeatureValueById(product, highlightedFeature.featureId)}}

Warehouse	Stock	Delivery to the store	Store Price
BT10	50	Wednesday Best delivery	30.99 €
BT45	100	Thursday	34.49 €

Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
BT11	200	30.06.2026	30.99 €

30.99 €

Stock: 50

Delivery Date: Wednesday Best delivery

Warehouse: BT10

34.49 €

Stock: 100

Delivery Date: Thursday

Warehouse: BT45

Available only for legal entities

30.99 €

Stock: 200

Delivery Date: 30.06.2026

Warehouse: BT11

Customer reviews

Show all reviews

Customer questions

FAQ

How much does the HP UJ392E 4-year Next Business Day Hardware Support cost, and is it available for purchase?

The price is 30.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 350 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for HP UJ392E 4-year Next Business Day Hardware Support?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

Show all questions