{{ totalProductsCount }}

In cart {{totalProductsCount}} item(s)

Total:
{{sum | formatAmount}}

Your cart is empty

header-product On-site Service HP 3y Next Business Day Response UM997E
134.49 €

On-site Service HP 3y Next Business Day Response UM997E

Fast shipping
On-site Service HP 3y Next Business Day Response UM997E Photo 1
Keep track of price changes You keep track of price changes
Watch the price drop

Leave your address - as soon as the price of the product goes down, you'll know about it right away

You keep track of price changes

On-site Service HP 3y Next Business Day Response UM997E

{{email}}
You keep track of price changes

On-site Service HP 3y Next Business Day Response UM997E

{{email}}
{{selectedOffer && selectedOffer.price | formatAmount}}

Short description

The HP 3y Next Business Day Response Onsite service provides reliable support for your HP products. With a 3-year duration, this service ensures that any issues are addressed promptly with next business day response. The Defective Media Retention feature allows you to keep your original media, ensuring data security and compliance. Ideal for businesses that require minimal downtime and maximum efficiency.
Available for order: 50 pcs.
Warranty: 2 Years
SKU: 851508
free shipment

Cheapest delivery:

Venipak Locker LV

Pick-up points

Venipak Locker LV

Cost

1.89 €

Deliver

{{selectedOffer.parcelStationDeliveryString}}

Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Tuesday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
03.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 1.00 kg)
Parcel couriers
Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Venipak Pickup LV / Latvijas Pasts nodaļa
03.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
0 credit

pay in 3 equal parts

today

0 €

afterward

3 mth. х 44.83 €

overpayment

0 €

All payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment
36 months installment: from 3.74 euros per month
Together cheaper
{{product.price | formatAmount}}
{{product.title}}
{{productBundle.reference.specialPrice | formatAmount}}
{{productBundle.title}}
{{productBundlePreviousPrice | formatAmount}}
{{productBundleSpecialPrice | formatAmount}}

You saving {{productBundleYouSave | formatAmount}}

Product information

Description

HP On-site Service HP 3y Next Business Day Response UM997E provides on-site hardware support for HP Point of Service products with a three-year coverage period. The service includes next business day response and support for up to six attached peripherals, and features Defective Media Retention to allow you to keep original media for data security and compliance.

Advantages

This on-site service reduces downtime by ensuring a qualified technician is dispatched with next business day response. Coverage for up to six attached peripherals simplifies support for POS setups, and Defective Media Retention helps maintain control over sensitive data. The three-year term offers predictable support planning for businesses.

Suitable for

  • Retail point-of-sale terminals and peripherals
  • Small and medium businesses requiring rapid onsite repairs
  • Environments with data retention or compliance needs

Key specifications

  • Service type: On-site
  • Response time: Next business day
  • Duration: 3 year(s)
  • Supports: Up to 6 attached peripherals
  • Feature: Defective Media Retention
  • Brand: HP
  • MPN: UM997E

How to use

When a hardware issue occurs with a covered HP Point of Service product, contact HP support using the channels provided with your service documentation. Provide the product details and describe the issue; HP will schedule an on-site visit and aim to respond by the next business day. If defective media is involved, retain the media as instructed under the Defective Media Retention policy.

Usage recommendations

Keep service documentation and product identifiers (serial numbers, MPN UM997E) accessible to speed up the support process. Regularly back up data to reduce operational impact while waiting for on-site service.

Specifications

Type:
On-site
Number of years:
3 year(s)
All features

Features

Type:
On-site
Number of years:
3 year(s)
HP segment:
Business, Enterprise

Supplier features

Coverage details:
Standard workdays - 9 hours
Support type:
Onsite repair
Place of service:
Onsite
Warranty coverage:
In warranty
Duration:
3 years
Response time:
Next business day response
Service method:
Onsite repair
Additional information:
Includes coverage for 1 external monitor up to 22" and up to 6 HP peripherals
Additional support option:
Defective media retention
Care Pack type:
Electronic
Coverage period (months):
36
Warranty type:
S

Description

Machine translation. Load original

Reasons to buy

Support coverage for your entire POS solution

Enjoy peace of mind knowing you have access to our knowledgeable expertise and efficient service and support for your complete POS solution (limited to base unit and up to 6 peripherals).

Help is on the line - or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.

Stay in control of your data

Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.

Similar products

{{product.title}} Show details Hide details

{{highlightedFeature.featureTitle}}:

{{getProductFeatureValueById(product, highlightedFeature.featureId)}}

{{product.price | formatAmount}}
Might be useful
{{product.manufacturerName}}
{{product.categoryName}}
{{product.title}}
{{product.specialPrice}}
{{product.price}}

Customer reviews

Customer questions

FAQ

How much does the On-site Service HP 3y Next Business Day Response UM997E cost, and is it available for purchase?

The price is 134.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can On-site Service HP 3y Next Business Day Response UM997E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the On-site Service HP 3y Next Business Day Response UM997E online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for On-site Service HP 3y Next Business Day Response UM997E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
shipping
Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
payment
Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
warranty
Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.