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Product questions for Cosmetic Petroleum Jelly Kosmed flavored Raspberry 15 ml

Kosmed Cosmetic Petroleum Jelly Raspberry 15 ml Photo 1
Short product description: Kosmed flavored cosmetic petroleum jelly, raspberry scent, in a 15 ml container. Intended for topical use to protect, soothe and moisturize dry or chapped skin and lips. Forms a protective barrier to reduce moisture loss, can be used for everyday lip care, minor skin protection and to soften rough areas. Suitable for external use.
Manufacturer: Kosmed
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FAQ

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Kosmed products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Kosmed service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
warranty
14-Day Return Policy
We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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