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header-product On-site Support Lenovo 1 Year 5WS0A23748
15.49 €

On-site Support Lenovo 1 Year 5WS0A23748

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Short description

Lenovo 1 Year Onsite Support provides reliable assistance directly at your location. This service ensures that any hardware issues are resolved quickly and efficiently, minimizing downtime. With a dedicated support team, you can expect professional service tailored to your needs. Ideal for businesses that require uninterrupted operations.
Available at price 15.49 €: 100 pcs.
Total available for order: 200 pcs.
Warranty: 2 Years
SKU: 132094
free shipment

Cheapest delivery:

Venipak Pickup LV, Venipak Locker LV

Pick-up points

Venipak Pickup LV

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Wednesday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
20.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 0.01 kg)
Parcel couriers
Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
20.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
payment
Payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay
Together cheaper
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Product information

Description

Lenovo On-site Support 1 Year (MPN: 5WS0A23748) is an add-on warranty service that provides on-location hardware support for one year. This service must match the length of your existing warranty; if the warranty term is shorter than the add-on, a warranty extension must be purchased. The service is delivered by Lenovo-trained technicians using Lenovo-qualified parts to diagnose, repair or exchange failing Lenovo machines at your site, helping to reduce downtime and maintain productivity.

Advantages

This on-site upgrade reduces unplanned maintenance costs by avoiding higher out-of-warranty repair fees, enables accurate budgeting of equipment expenses at the time of purchase, and shortens device downtime through fast, local repairs. Lenovo provides higher first-time fix rates and faster access to technical help compared with typical alternatives, and having on-site coverage avoids multi-day shipping delays associated with depot repairs. The service also frees IT staff to focus on strategic tasks while Lenovo addresses hardware issues.

Suitable for

  • Businesses requiring minimal downtime for PCs and workstations
  • Offices without in-house hardware repair teams
  • IT environments that need predictable maintenance costs
  • Locations where fast on-site response is preferred over depot service

Key specifications

  • Service type: On-site support (add-on warranty)
  • Duration: 1 year (must match the existing warranty term)
  • Brand: Lenovo
  • MPN: 5WS0A23748
  • On-site support: Yes — technician visit when remote diagnosis confirms hardware failure

How to use

Purchase this add-on together with or after the initial warranty, ensuring the service length matches the warranty term. When a problem occurs, Lenovo will perform an initial remote problem determination with you to identify whether the issue is with the Lenovo device, other hardware, or software. If the failing Lenovo machine is confirmed and cannot be resolved remotely or via a customer-replaceable unit (CRU) or software/BIOS update, Lenovo will schedule an on-site visit at a mutually agreed date and time to repair or exchange the device and verify functionality. Provide a clean, well-lit workspace to allow disassembly and reassembly of the device.

Usage recommendations

Ensure the add-on service period matches your base warranty before purchase. Keep device serial numbers and purchase documentation available when contacting support, and prepare a suitable workspace for on-site service visits to speed up repairs.

Specifications

Type:
On-site
Number of years:
1 year(s)
On-site support:
Yes
All features

Features

Type:
On-site
Service type:
Onsite Support
Number of years:
1 year(s)
On-site support:
Yes
Service included:
Parts
Product type:
Upgrade

Description

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Stock data
Warehouse Stock Delivery to the store Store Price
BT10 100 Wednesday Best delivery 15.49 €
Available only for legal entities
Warehouse Stock Delivery to the store Store Price
BT11 100 31.07.2026 15.49 €
15.49 €
Stock: 100
Delivery Date: Wednesday Best delivery
Warehouse: BT10
Available only for legal entities
15.49 €
Stock: 100
Delivery Date: 31.07.2026
Warehouse: BT11

Customer reviews

Customer questions

FAQ

How much does the On-site Support Lenovo 1 Year 5WS0A23748 cost, and is it available for purchase?

The price is 15.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for On-site Support Lenovo 1 Year 5WS0A23748?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.