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header-product Support Service Lenovo 5 Year Premier Support With Onsite 5WS0T36126
418.99 €

Support Service Lenovo 5 Year Premier Support With Onsite 5WS0T36126

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Support Service Lenovo 5 Year Premier Support With Onsite 5WS0T36126

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Short description

Lenovo 5 Year Premier Support with Onsite service provides comprehensive technical support and hardware assistance. Enjoy priority access to expert technicians, faster response times, and onsite service for critical issues. Ideal for businesses seeking reliable support to minimize downtime and ensure optimal performance of their Lenovo devices.
Available for order: 50 pcs.
Warranty: 2 Years
SKU: 2009597
free shipment

Cheapest delivery:

Venipak Pickup LV, Venipak Locker LV

Pick-up points

Venipak Pickup LV

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Wednesday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
06.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 €
Parcel couriers
Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
06.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
0 credit

pay in 3 equal parts

today

0 €

afterward

3 mth. х 139.66 €

overpayment

0 €

All payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment
36 months installment: from 11.64 euros per month
Together cheaper
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Product information

Description

Lenovo Premier Support provides direct access to advanced technical support for hardware and OEM software, combining skilled technicians, end-to-end case management, and prioritized parts and onsite service to reduce downtime and maintain system performance. The service includes 24x7 Premier Support Center access, a dedicated phone number without phone-tree menus, next-business-day onsite labor and prioritized part delivery, and optional Technical Account Managers (TAMs) for proactive relationship and escalation management. Premier Support is also available for Lenovo ThinkVision monitors, offering configuration, display-setting, multi-monitor interoperability, driver and software assistance, and prioritized Advanced Exchange replacement when covered by warranty.

Advantages

Premier Support delivers faster first-time resolution through advanced-level technicians who perform deep troubleshooting rather than following scripts. Customers receive a single point of contact for end-to-end case and escalation management, consistent reporting and accountability through TAMs, and priority handling for parts and onsite repairs to minimize business disruption. The service supports both hardware and OEM software issues and is available 24/7/365.

Suitable for

  • Businesses seeking prioritized technical support and reduced downtime
  • IT teams that want to offload routine support and focus on strategic projects
  • Environments requiring next-business-day onsite repairs and parts prioritization
  • Users of Lenovo ThinkVision monitors needing advanced display and configuration assistance

Key specifications

  • Service name: Lenovo Premier Support
  • Duration: 5 years (product title); Product data notes 4 year(s) attribute — confirm term at purchase
  • On-site support: Yes (next-business-day onsite labor)
  • Availability: 24 x 7 x 365 Premier Support Center
  • Coverage: Hardware and OEM software support; monitor support available with prioritized Advanced Exchange
  • Support features: Dedicated phone number, single point of contact, end-to-end case & escalation management, Technical Account Manager option, quarterly reporting

How to use

Contact the dedicated Premier Support phone number to open a case; you will be connected to a senior technician who will diagnose the issue, provide step-by-step advanced troubleshooting, and manage escalation if required. If onsite service is needed, the support team coordinates next-business-day labor and prioritized parts delivery. For accounts with a Technical Account Manager, work directly with the TAM for proactive planning, case reviews, and personalized recommendations.

Usage recommendations

Purchase or confirm the correct contract duration (product listing shows 5-year title while product attributes indicate 4 years) before ordering. Use Premier Support for mission-critical systems, monitor fleets requiring consistent display behavior, and to reduce the operational load on internal IT by delegating routine and advanced troubleshooting to Lenovo’s elite technicians.

Specifications

Number of years:
4 year(s)
On-site support:
Yes
All features

Features

Service type:
Premium Support
Number of years:
4 year(s)
On-site support:
Yes
Service included:
Parts
Phone support:
Yes
Product type:
Upgrade

Description

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Customer reviews

Customer questions

FAQ

How much does the Support Service Lenovo 5 Year Premier Support 5WS0T36126 cost, and is it available for purchase?

The price is 418.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can Support Service Lenovo 5 Year Premier Support 5WS0T36126 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Support Service Lenovo 5 Year Premier Support 5WS0T36126 online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
payment
Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
warranty
Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.