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header-product Premier Support Service Lenovo 5 Year 5WS0T36135
247.49 €

Premier Support Service Lenovo 5 Year 5WS0T36135

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Short description

Lenovo 5 Year Premier Support offers comprehensive assistance with onsite service, ensuring quick resolution of issues. This service includes 24/7 access to advanced technical support, hardware repairs, and priority service, allowing businesses to minimize downtime and maintain productivity. Ideal for organizations that rely on Lenovo devices for critical operations.
Available at price 247.49 €: 50 pcs.
Total available for order: 350 pcs.
Warranty: 2 Years
SKU: 2009605
free shipment

Cheapest delivery:

Venipak Pickup LV, Venipak Locker LV

Pick-up points

Venipak Pickup LV

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Wednesday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
06.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 0.10 kg)
Parcel couriers
Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
06.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
0 credit

pay in 3 equal parts

today

0 €

afterward

3 mth. х 82.5 €

overpayment

0 €

All payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment
36 months installment: from 6.87 euros per month
Together cheaper
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Product information

Description

Lenovo Premier Support is an advanced on-site and remote technical support service that provides direct access to experienced Lenovo technicians for hardware and software issues. The service offers 24/7 access to senior-level specialists, end-to-end case management, prioritized parts and next-business-day on-site labor, plus dedicated technical account management to reduce downtime and simplify IT operations. Premier Support for monitors is also available, with prioritized replacements through Lenovo Advanced Exchange when required.

Advantages

Premier Support delivers faster, first-time resolution through advanced-level technicians and a single point of contact for case escalation and management. The service removes phone menus with a dedicated phone number, provides proactive Technical Account Managers (TAMs) for personalized recommendations and quarterly reporting, and prioritizes parts and onsite repairs to minimize system downtime.

Suitable for

  • Businesses that require rapid resolution and reduced downtime for Lenovo devices
  • IT teams seeking to offload routine support and focus on strategic projects
  • Organizations needing prioritized parts and next-business-day onsite labor
  • Users of Lenovo ThinkVision monitors requiring advanced-level technical assistance

Key specifications

  • Service type: On-site support with remote advanced technical assistance
  • Access: 24 x 7 x 365 advanced technical support
  • Duration: Premier Support Service Lenovo 5 Year (product code 5WS0T36135)
  • Case management: End-to-end single point of contact and escalation handling
  • Additional features: Technical Account Manager (TAM), prioritized parts, next-business-day onsite labor, Lenovo Advanced Exchange for monitor replacements

How to use

Contact the dedicated Premier Support phone number or your assigned Technical Account Manager to open a support case. Provide device details, warranty and product code (for example, 5WS0T36135) and a clear description of the issue. The support team will perform troubleshooting, escalate as needed, and arrange onsite labor or part replacement according to prioritized service levels. For monitor issues, request Premier monitor support to receive advanced troubleshooting or an expedited replacement through Advanced Exchange if covered.

Usage recommendations

Register devices and provide complete asset information to your Technical Account Manager to enable faster case resolution. Use Premier Support for business-critical Lenovo systems and ThinkVision monitors where minimizing downtime and faster first-time fixes are priorities.

Specifications

Type:
On-site
Number of years:
4 year(s)
On-site support:
Yes
All features

Features

Type:
On-site
Service type:
Premium Support
Number of years:
4 year(s)
On-site support:
Yes
License quantity:
1
Service included:
Parts
Phone support:
Yes
Product type:
Upgrade

Description

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Stock data
Warehouse Stock Delivery to the store Store Price
BT5 50 Wednesday Best delivery 247.49 €
BT10 100 Wednesday Best delivery 248.99 €
Available only for legal entities
Warehouse Stock Delivery to the store Store Price
BT11 200 17.07.2026 248.99 €
247.49 €
Stock: 50
Delivery Date: Wednesday Best delivery
Warehouse: BT5
248.99 €
Stock: 100
Delivery Date: Wednesday Best delivery
Warehouse: BT10
Available only for legal entities
248.99 €
Stock: 200
Delivery Date: 17.07.2026
Warehouse: BT11

Customer reviews

Customer questions

FAQ

How much does the Premier Support Lenovo 5 Year 5WS0T36135 cost, and is it available for purchase?

The price is 247.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 350 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can Premier Support Lenovo 5 Year 5WS0T36135 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Premier Support Lenovo 5 Year 5WS0T36135 online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
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Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
warranty
Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.