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header-product Support Service Lenovo 3 Year Premier Support With Onsite 5WS0T36152
194.99 €

Support Service Lenovo 3 Year Premier Support With Onsite 5WS0T36152

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Short description

Lenovo 3 Year Premier Support provides comprehensive IT support with onsite service. Enjoy priority access to expert technicians, faster response times, and hassle-free hardware repairs. This service ensures minimal downtime for your devices, allowing your business to operate smoothly. Ideal for organizations seeking reliable and efficient support solutions.
Available at price 194.99 €: 50 pcs.
Total available for order: 350 pcs.
Warranty: 2 Years
SKU: 1958861
free shipment

Cheapest delivery:

Venipak Locker LV

Pick-up points

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
29.06.2026 {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
02.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 0.10 kg)
Parcel couriers
Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Venipak Pickup LV / Latvijas Pasts nodaļa
02.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
0 credit

pay in 3 equal parts

today

0 €

afterward

3 mth. х 65 €

overpayment

0 €

All payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment
36 months installment: from 5.42 euros per month
Together cheaper
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Product information

Description

Lenovo Premier Support (3-year, on-site) gives direct access to advanced-level Lenovo technicians for comprehensive hardware and OEM software support and case management. The service provides a dedicated phone line with 24x7x365 availability, a single point of contact for end-to-end escalation, and next-business-day onsite labor and prioritized parts to reduce downtime. Technical Account Managers (TAMs) offer proactive relationship and escalation management with personalized recommendations and quarterly reporting. Premier Support also covers Lenovo ThinkVision monitors with priority replacement through Advanced Exchange when a warrantied unit must be swapped.

Advantages

Premier Support delivers faster, first-time resolution from experienced technicians measured on first-contact fixes, eliminating scripted troubleshooting. The service reduces complexity for IT teams by offloading routine support tasks and shifting advanced problem solving to experts, allowing internal staff to focus on innovation and revenue-generating work. Customers receive VIP treatment including no phone-tree navigation, consistent case ownership, and prioritized parts and repairs.

Suitable for

  • Businesses requiring 24x7 advanced technical support and on-site service
  • IT teams seeking to reduce operational load and increase focus on strategic projects
  • Organizations that need prioritized parts and next-business-day onsite repairs
  • Enterprises using Lenovo systems and ThinkVision monitors needing single-point escalation management

Key specifications

  • Service type: Premier Support (On-site)
  • Duration: 3 year(s)
  • Coverage: Hardware and OEM software support
  • Availability: 24 x 7 x 365 support center with dedicated phone access
  • On-site response: Next-business-day onsite labor (where applicable)
  • Parts: Prioritized parts access and advanced exchange for warrantied monitors
  • Account support: Technical Account Manager for proactive relationship and escalation management

How to use

Contact the dedicated Premier Support phone number provided with your service contract to open a case. The assigned technician or Technical Account Manager will manage the case end to end, perform remote troubleshooting, and, if required, dispatch next-business-day on-site labor and prioritized replacement parts. For ThinkVision monitors, request support through the same Premier channel to receive configuration guidance, display and multi-monitor troubleshooting, driver and software assistance, and, when necessary, Advanced Exchange replacement.

Usage recommendations

Keep service contract details and your service agreement number available when contacting support. Use Premier Support for time-sensitive incidents and recurring or complex issues that distract internal IT from strategic tasks. Leverage Technical Account Manager reports to plan maintenance windows and prioritize asset refreshes.

Specifications

Type:
On-site
Number of years:
3 year(s)
On-site support:
Yes
All features

Features

Type:
On-site
Service type:
Premium Support
Number of years:
3 year(s)
On-site support:
Yes
Compatibility:
ThinkPad A285, A485, L380, L380 Yoga, L390, L390 Yoga, L580, T480, T49X, T580, T590, X39X
License quantity:
1
Service included:
Parts
Phone support:
Yes
Product type:
Upgrade

Description

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Stock data
Warehouse Stock Delivery to the store Store Price
BT5 50 29.06.2026 Best delivery 194.99 €
BT10 100 29.06.2026 Best delivery 195.99 €
Available only for legal entities
Warehouse Stock Delivery to the store Store Price
BT11 200 15.07.2026 195.99 €
194.99 €
Stock: 50
Delivery Date: 29.06.2026 Best delivery
Warehouse: BT5
195.99 €
Stock: 100
Delivery Date: 29.06.2026 Best delivery
Warehouse: BT10
Available only for legal entities
195.99 €
Stock: 200
Delivery Date: 15.07.2026
Warehouse: BT11

Customer reviews

Customer questions

FAQ

How much does the Support Service Lenovo 3 Year Premier Support cost, and is it available for purchase?

The price is 194.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 350 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can Support Service Lenovo 3 Year Premier Support be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Support Service Lenovo 3 Year Premier Support online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
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Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.